OneKey makes cryptocurrency hardware wallets, wallet apps and recovery phrase backup accessories to help users manage digital assets and secure their private keys.
OneKey makes cryptocurrency hardware wallets, companion apps and recovery phrase backup accessories, including Pro, Touch, Classic 1S and KeyTag products.
Browse manuals for device setup, PIN creation, recovery phrase backup and supported USB or Bluetooth connections. Always choose the guide matching your model.
Visit the OneKey Help Center for official support or the download page for apps. Never share your recovery phrase in support requests or uploaded documents.
Selected manuals from manuals+ curated for this brand.
Common questions about manuals, registration, and support for this brand.
Browse this category for your exact model, such as Pro, Touch or Classic 1S. Official getting-started guidance is also referenced at https://onekey.so/start.
Use the official download page at https://onekey.so/download/ to find the desktop or mobile app.
For supported models such as Pro and Touch, install the OneKey desktop app, connect the device using USB Type-C and select Connect Hardware Wallet. Follow the prompts and enter your PIN on the device.
Pro and Touch guides describe Bluetooth pairing with the mobile app. Enable Bluetooth on the wallet, allow the app's Bluetooth permissions and follow the pairing-code prompts. Check your model's manual for compatibility.
Visit https://help.onekey.so/ or use the contact page at https://help.onekey.so/hc/requests/new. Never share your recovery phrase.
The OneKey Help Center publishes OneKey Care terms covering its extended factory warranty. Check those terms for eligibility and exclusions; they should not be treated as the standard warranty for every purchase.