Nio is a pioneer in the premium smart electric vehicle market, known for its high-performance EVs, advanced autonomous driving tech, and innovative battery swapping solutions.
Nio is a global smart electric vehicle company founded in 2014, dedicated to shaping a joyful lifestyle through high-performance products and superior user services. The brand designs, develops, and manufactures premium electric SUVs and sedans, including the EL8, ET7, and ET5.
Nio is renowned for its industry-leading battery technology, notably its Power Swap Stations which allow fully automated battery replacement in minutes, alongside traditional home charging solutions like the Power Home series. Beyond vehicles, Nio fosters a vibrant community through its 'User Enterprise' philosophy and lifestyle innovations.
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The Vehicle Identification Number (VIN) is typically located under the floorboard beneath the front passenger seat, on the right B-pillar, or in the lower-left corner of the front windshield.
A solid red light on the SOS button indicates a major fault in the eCall system. You should check the center display for fault notifications and contact Nio Support immediately.
To activate the Power Home charger, refer to the user manual for the specific QR code or contact the Nio customer center with your product ID and registered email.