MiiCare offers the MiiCube home hub, Monica voice companion, wearables and connected sensors to help older adults monitor well-being and live independently at home.
MiiCare provides connected home technology to support older adults living independently. Its MiiCube hub and Monica voice companion work with wearables, home sensors and connected health devices to provide well-being insights and everyday assistance.
Browse MiiCare manuals for installation, Wi-Fi setup, charging and voice commands. For further help, visit MiiCare support. The system does not replace professional healthcare or emergency services.
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Browse the manuals in this category or visit https://www.miicare.co.uk/support for documentation, manuals and video explainers.
Email support@miicare.co.uk or use the contact form on the MiiCare support page.
Download the MiiCube app, sign in with the details from your welcome email, connect the hub to power and follow your model's manual to connect it to Wi-Fi and install the supplied sensors.
Ask Monica to change the network or reset Wi-Fi, then confirm and follow the instructions in your MiiCube manual. Setup procedures vary between versions.
The supplied smart watch is already paired with the MiiCube according to its user guide. Keep it charged and within range for data transfer; the guide recommends charging every 7–10 days.
Check your welcome email and spam folder. Use the app's Forgot password option to request a temporary password if needed.