Lucy Manuals & User Guides

Lucy by Trifo is a robot vacuum and mop with intelligent navigation, obstacle avoidance, and a built-in camera for home monitoring through the Trifo Home App.

Find owner's manuals and guidance for setup, charging, Wi-Fi pairing, cleaning, troubleshooting, and routine maintenance. Consult the separate Safety Instructions & Warranty booklet before operating the robot.

• Where can I find Lucy manuals?

  Lucy instructions are available in this category. The owner's guide also directs users to https://trifo.com/user-manuals for documentation.

• How do I set up Lucy with the app?

  Install the Trifo Home App on a compatible iOS or Android device, create a Trifo account, and tap + to add Lucy. Enter your Wi-Fi password and hold the displayed QR code 8–15 inches (20–40 cm) from Lucy's camera.

• How long should I charge Lucy before first use?

  The owner's guide recommends charging Lucy for five hours before first use. Remove the mopping module before charging.

• Who handles Lucy customer support?

  The manual identifies Trifo Customer Care: support@trifo.com or +1 866-908-7436 for the USA and Canada. Include your name, contact information, and product serial number when emailing. Other regions are directed to https://trifo.com/support.

• Where are Lucy's warranty terms?

  Consult the separate Safety Instructions & Warranty booklet supplied with the robot. The provided owner's guide does not specify warranty duration or a product registration page.