Latch provides comprehensive smart access systems, door controllers, intercoms, and IoT property management devices for modern residential and commercial buildings.
Latch is a full-stack smart access and building intelligence ecosystem designed to streamline property operations for modern multifamily and commercial buildings. Its product lineup encompasses smart door locks, remote-controlled readers, intercom systems, delivery scanners, and various IoT sensors designed for robust building management.
At the core of many Latch installations is the Field Station Hub, which connects local devices via a secure wireless network and bridges them to the cloud. Through the Latch Manager App, property managers and residents can conveniently configure devices, manage access credentials, and monitor environmental conditions like water leaks without needing every single device directly connected to local Wi-Fi.
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Many Latch devices, such as the Leak Detector and certain sensors, require the Latch Field Station Hub to connect to the internet and communicate with the Latch Manager app for remote access.
Open the Latch Manager app, select 'Add Device' or tap the scanner icon. Use your smartphone's camera to scan the QR code on the device, and follow the on-screen instructions to complete the pairing process.
If using a Wi-Fi connection, the Latch Hub connects only to the 2.4 GHz band. It does not support multi-step authentication networks commonly found in hotels or airports. For optimal stability, a direct Ethernet connection is recommended.
A solid blue Internet LED indicates that your hub is powered on and successfully connected to the internet.