KKM Manuals & User Guides

KKM Company Limited makes IoT devices including Bluetooth beacons, UWB asset tags, SOS buttons and gateways for indoor positioning, asset tracking and personnel safety.

Browse KKM manuals for model-specific setup, installation, app configuration and troubleshooting. Products covered include HE01 and HE02 SOS buttons, K4W and K7W UWB tags, the KG04 USB gateway and the U1 Mini USB Beacon.

For technical questions, contact sales@kkmcn.com or visit KKM's official website.

• How do I find the right KKM manual?

  Match the model number on your device or packaging to the manual title. This category includes instructions for HE01, HE02, K4W, K7W, KG04 and U1 products.

• Which app should I use to set up my KKM device?

  The HE01 and HE02 manuals specify KBeaconPro, the KG04 guide specifies KGateway, and the K4W and K7W manuals list KKM UWB as a testing app. Check your model's manual before setup.

• How can I contact KKM for technical support?

  KKM product manuals list sales@kkmcn.com for technical questions and +86 755 28370901 as the contact phone number.

• Why is my KG04 gateway not appearing during setup?

  Use a 2.4 GHz Wi-Fi network, grant the KGateway app location permission as instructed, and press the gateway button to re-enter configuration mode. Restart the app if scanning still fails.

• What warranty applies to KKM SOS buttons?

  The HE01 and HE02 manuals state a one-year warranty from the date of delivery, excluding batteries and other accessories. Contact KKM or your seller to confirm coverage and claim procedures.

• Can KKM K4W and K7W UWB tags be used outdoors?

  Their manuals restrict operation to indoor use. Follow the model-specific operating restrictions even though these tags have an IP67 waterproof rating.