Kaisen Manuals & User Guides

Kaisen Smart Security

Kaisen is a technology brand focused on modern home security solutions, specializing in advanced smart electronic locks. Their product lineup includes robust security devices like the K12 Smart Electronic Lock, which integrates multiple authentication methods such as fingerprint, facial recognition, palm scanning, and passcode entry. Designed with user convenience and safety in mind, Kaisen locks feature anti-prying alarms, delayed locking, USB emergency power access, and smart human body induction.

Whether for residential or commercial use, Kaisen provides customizable security management, allowing users to configure double authentication, manage multiple user profiles, and adjust hardware settings like motor torque and lock-back time. By prioritizing reliable technology and intuitive interfaces, Kaisen ensures peace of mind and enhanced access control for modern properties.

• How do I add an administrator password to my Kaisen smart lock?

  Wake up the screen, press * then #, enter a 6-8 digit password, press # to confirm, and re-enter the password. Wait for the success voice prompt.

• What should I do if my Kaisen lock battery is too low to unlock?

  You can connect a power bank to the front lock's USB interface for emergency power. Wait about 30 seconds before unlocking, then promptly charge or replace the battery.

• How do I factory reset my Kaisen electronic lock?

  Long-press the reset button, or press the switch lock button for 5 seconds simultaneously. Confirm by pressing the # key when prompted to restore the device to its initial state.

• How does the anti-prying alarm work on Kaisen locks?

  If the door lock is pried, the anti-pry switch triggers an alarm sound. If the lock is connected to the internet, it will also push an alarm notification to the linked mobile app.