JWM makes electronic guard tour systems, RFID patrol readers and GPS tracking devices that help security teams record checkpoints and manage patrol activities.
JWM produces electronic guard tour systems, RFID checkpoint readers and GPS patrol devices for security teams and facility inspections.
Browse model-specific manuals for setup, charging, checkpoint configuration, data transfer and troubleshooting. Features such as 4G communication, voice calls and SOS alerts depend on the device model.
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Common questions about manuals, registration, and support for this brand.
Match the model number on your patrol device to the manual title. Setup and software procedures differ between models.
Connect it to a computer using a data cable and calibrate the device time. Check that the computer date and time are correct first.
The software guide instructs users to install the communication component, connect the device and use Register Device in the Patrol Device Registration interface. Then add it to the Patrol Device List.
Use the form at https://www.jwm-rfid.com/support/ or email support@jwm-rfid.com. Include your model number and the error message or issue.
Upload the stored patrol records promptly. The manual states that the device cannot store new records once its 60,000-record capacity is reached.