JinkoSolar Manuals & User Guides

JinkoSolar is a prominent global leader in the sustainable energy and solar photovoltaic (PV) industry. The company manufactures and distributes high-performance solar modules, including their renowned Tiger Neo and Tiger Pro series featuring advanced TOPCon technology. Committed to a sustainable future, JinkoSolar caters to a diverse international utility, commercial, and residential customer base.

Beyond just solar panels, JinkoSolar offers integrated energy storage solutions like the EAGLE Storage systems. With a strong presence worldwide, they prioritize product innovation, superior low-light performance, and bifaciality to maximize power generation under various environmental conditions.

• Where can I find the serial number on my JinkoSolar module?

  The 24-digit serial number and barcode can be found laminated permanently inside the module, typically on the front corners and in the middle of the rear side.

• How long is the warranty for JinkoSolar Tiger Neo modules?

  JinkoSolar provides a Limited Product Warranty period of up to 15 years for specific Tiger Neo modules, and a 30-year Limited Power Warranty, though terms vary by specific model and region. Refer to your purchase agreement and warranty documents for exact coverage.

• How do I safely maintain and clean my JinkoSolar panels?

  Refer to the official installation manual for approved cleaning methods. Do not employ unapproved chemicals, and only clean panels under appropriate weather conditions to prevent thermal shock and safety risks.

• Can I step or stand on a JinkoSolar module during installation?

  No, you should not stand, step on, or apply excessive force to the module's surface. This can result in irreparable cell damage, micro-cracks in the glass, and poses a significant risk of personal injury.