iPECS, developed by Ericsson-LG Enterprise, offers unified communications solutions, IP phone systems, and collaboration tools for businesses of all sizes.
iPECS is the flagship brand of Enterprise Communications Solutions from Ericsson-LG Enterprise. The brand specializes in providing a complete portfolio of Unified Communications (UC) and IP telephony products designed to empower businesses to connect and collaborate effectively.
Ranging from on-premise PBX systems to cloud-based communication platforms, iPECS solutions are known for their scalability, reliability, and feature-rich IP handsets tailored for modern office environments.
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During an active call, press the Transfer button or the TRANS soft key. Dial the extension number or external number, or press a programmed flex key. You can then announce the call or hang up to complete the transfer.
Press the Message (MSG) button, then select the option for voicemail (often option 2 or 3 in the menu). You will need your PIN; if you do not know it, contact your system administrator.
Access the Forward (FWD) feature via the menu or soft key. Select the type of forwarding you need (e.g., Unconditional, Busy, or No Answer), enter the destination number, and confirm. Dial the designated code (often 502 or #) to disable it.
DND stands for Do-Not-Disturb. Pressing the DND button blocks incoming calls, sending them directly to voicemail or a busy tone depending on your system configuration.
Yes. To wall mount, remove the stand from the bottom of the phone, reverse the handset hook to secure the handset, and mount the device using the mounting holes on the back base.