Heatcraft supplies commercial and industrial refrigeration equipment, including unit coolers, condensing units and electronic controls for reliable temperature management.
Heatcraft Refrigeration Products supplies commercial and industrial refrigeration equipment, including unit coolers, condensing units, condensers, gas coolers and electronic controls.
Browse installation guides, operation manuals and support documents for Heatcraft equipment and intelliGen controls. Match each manual to your equipment model and revision before setup or troubleshooting.
Installation and service should be carried out by qualified personnel in accordance with the applicable manual and local codes.
Selected manuals from manuals+ curated for this brand.
Common questions about manuals, registration, and support for this brand.
Browse this category for equipment manuals. For intelliGen installation manuals, quick start guides, firmware and troubleshooting documents, visit https://intelligencontrols.com/resources.
Match the equipment model, controller type and document revision. Check the equipment identification label and any manual part number before following instructions.
Call +1-800-537-7775 or visit https://www.heatcraftrpd.com/support/. The intelliGen quick start guide also lists SESweb@heatcraftrpd.com for assistance.
Visit https://www.heatcraftrpd.com/support/warranty/ and review the warranty statement supplied with your equipment. Coverage and return procedures depend on the applicable product terms.
For compatible iWC or MSC cards, configure local access and connect the router to the internet. Create an account at https://intelligen.online, select REGISTER NEW SYSTEM and enter the six-digit code generated through the controller's Remote Web Set-Up menu. This is remote-access registration, not general warranty registration.
Qualified personnel familiar with refrigeration equipment should perform installation and maintenance, following the model-specific manual and applicable codes. A2L unit coolers require the approved refrigerant detection and mitigation components specified by Heatcraft.