GEN2WAVE makes rugged mobile computers, biometric terminals and data capture devices for professionals who need reliable scanning and identification in the field.
GEN2WAVE is a South Korean manufacturer of rugged mobile computers, biometric terminals and data capture devices for professional use.
Browse manuals for models such as the RS01, Prime RS01, EID10 Alpha and A10. Find model-specific instructions for charging, card installation, scanning, setup and safe operation.
For technical assistance or repair enquiries, contact GEN2WAVE or visit its RMA support page.
Selected manuals from manuals+ curated for this brand.
Common questions about manuals, registration, and support for this brand.
Match the model name on your device to the manual title. Models in this category include RS01, Prime RS01, EID10 Alpha and A10; features and setup steps differ.
Email tcs@gen2wave.com or call +82-31-607-7537. GEN2WAVE also provides an RMA support page for repair enquiries.
Connect a power cable to the USB-C port. The RS01 manual recommends a 5–9V adapter rated at 2A or higher. The charging LED is red while charging and green when fully charged.
The manual describes restarting through the power menu and rebooting by holding the power button for approximately 10 seconds. A factory reset erases all data and restores default settings, so back up important data first.
Contact GEN2WAVE or your supplier for requirements applicable to your model and purchase. No confirmed warranty policy or product registration page is available in the supplied information.