Famoco Manuals & User Guides

Famoco is a leading provider of secure mobile solutions tailored for enterprise needs. Unlike standard consumer smartphones, Famoco's lineup of dedicated Android devices—such as the FX series handhelds, NFC readers, and rugged tablets—runs on the secure Famoco OS. This business-centric operating system prioritizes data privacy and security by eliminating unauthorized data harvesting and providing centralized control via the Famoco Management Suite (MDM).

Headquartered in Paris, France, Famoco empowers organizations to deploy mobile applications for cashless payments, urban mobility, workforce management, and KYC processes efficiently. Their devices are engineered to be robust, remotely manageable, and ready for immediate deployment in the field without the need for complex setup on the user side.

• How do I find the Famoco ID or Serial Number on my device?

  You can typically find the Famoco ID by long-pressing the home button (or Volume Up on some models) to access the dashboard, where the ID is displayed. Alternatively, remove the battery to verify the serial number on the label underneath.

• How often should I charge my Famoco device?

  Charge the battery promptly when low. To prevent battery degradation, avoid leaving the device on the charger for more than 10 hours and do not charge if the temperature exceeds 45°C.

• What do the LED indicator colors mean?

  Generally, a solid red light indicates the device is charging, a green light indicates the battery is fully charged, and a blinking red light warns that the battery level is low.

• How do I troubleshoot synchronization issues?

  The device requires an active Wi-Fi or SIM data connection to synchronize with the Famoco Management Suite. Ensure you have connectivity; if the problem persists, contact your fleet administrator.

• Where do I scan an NFC card on the device?

  For most Famoco devices, the NFC reader is located on the back or top-front. Hold the card within 3cm of the NFC logo to read or write tags.