EVSE Manuals & User Guides

EVSE (trading as EVE Australia Pty Ltd) is a specialized provider of electric vehicle charging infrastructure and accessories based in Australia. Established in 2015, the company focuses on simplifying the transition to electric mobility by offering a comprehensive range of charging products for residential, commercial, and fleet applications.

Their product lineup includes universal and tethered wallboxes, portable charging cables, and the Ocular series of smart charging stations and cable management arms. EVSE Australia supports its hardware with a nationwide network of certified installers and technical support services designed to ensure safe and efficient charging for all EV owners.

• What is the warranty period for EVSE products?

  EVSE Australia typically provides a 2-year warranty against defects in materials and workmanship from the date of dispatch.

• How do I make a warranty claim?

  Notify EVSE Australia support via email or phone within 30 days of discovering a defect. You will need to provide proof of purchase, a description of the issue, and photographs.

• What do the LED indicators on my charger mean?

  Generally, a flashing green light indicates standby mode, a breathing green light means the car is charging, and a solid red light indicates a fault. Consult your specific user manual for detailed error codes.

• Can I install the charging station myself?

  No. According to Australian standards and safety guidelines, electrical equipment must be installed, commissioned, and maintained by a qualified electrician.