EPB Manuals & User Guides
EPB provides electric power plus gigabit internet, TV, and phone services to Chattanooga, TN, offering smart grid technology and 24/7 local support.
About EPB manuals on Manuals.plus
EPB (Electric Power Board of Chattanooga) is a municipally owned utility and telecommunications company serving Chattanooga, Tennessee, and the surrounding Hamilton County area. Established in 1939 to provide electric power, EPB pioneered the United States' first community-wide Gig network in 2010. By leveraging a comprehensive fiber optic network, EPB delivers high-speed internet, television, and telephone services to residential and commercial customers alongside its electric distribution system.
The company is renowned for its advanced smart grid infrastructure, which reduces power outages and improves restoration times. EPB also offers a suite of digital tools including the Hosted UC App for business communications, the Uprise Wi-Fi Management App, and energy management programs like EPB Power Savers. Support is provided locally 24/7/365 to ensure reliable connectivity and energy services.
EPB manuals
Latest manuals from manuals+ curated for this brand.
epb Uprise Wi-Fi Management App Owner’s Manual
epb Hosted UC App User Guide
epb Power Savers User Guide
epb Cash Payment Barcode System Instructions
EPB E911 Hosted UC Soft Phone User Guide
epb Fi TV TiVo Remote Instructions
epb 40W Outdoor Lighting Instruction Manual
epb Outdoor Lighting 56W Cobra Head Small Instructions
epb Z10025 Outdoor Lighting Residential Instruction Manual
EPB Outdoor Lighting for Homeowners: Fixture and Pole Guide
EPB MDU Construction Service Guidelines
EPB Uprise WiFi Management: Guide to Adding and Managing Tenant Services
EPB Power Savers Program: Quick Start Guide for Commercial Customers
EPB Power Savers Communications Toolkit: Guide for Employee Engagement
EPB Energy New Service Guidelines: Single-Home Construction
How to Make Cash Payments Using a Barcode with EPB
EPB Bill Payment Options at Walmart: Cash, Debit, UCard™ Guide
EPB JV35W Handset Quick Reference Guide - Features and Operation
EPB support FAQ
Common questions about manuals, registration, and support for this brand.
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How do I contact EPB Technical Support?
Technical assistance is available 24/7/365. You can reach EPB Technical Support by calling 423-648-1500 and selecting option 2.
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What devices are compatible with the EPB Hosted UC App?
The EPB Hosted UC App is available for Windows and Mac desktop computers. It acts as a softphone add-on to the EPB Hosted Phone Solution platform, allowing users to make calls, chat, and retrieve voicemail.
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How does the EPB Power Savers program work?
EPB Power Savers is a voluntary energy reduction program for commercial customers. Participants reduce electricity use during peak event times (up to three times a month) to earn monthly credits on their bills without penalties for non-participation.
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Can I pay my EPB bill with cash?
Yes, you can use the EPB Cash Payment Barcode System to pay with cash at participating retailers such as CVS, Walgreens, and Dollar General. You must generate a unique barcode via the MyEPB portal before paying.
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How do I update my 911 location for EPB VoIP services?
To ensure emergency services can locate you, update your registered address by calling the Network Operations Center at 423-648-1500, option 2. You will need your CPNI or tax ID information.