Ebac Industrial Products Manuals & User Guides

Ebac Industrial Products (EIP) is a global leader in the design and manufacture of dehumidification and environmental control solutions. Headquartered in Bishop Auckland, England, with additional operations in the United States and Europe, EIP has over four decades of experience providing equipment for moisture control and climate management.

The brand is renowned for its 'EIPL' line of industrial dehumidifiers, building dryers, and spot coolers, widely used in restoration, military, and commercial settings. EIP's product range is engineered to operate efficiently in harsh environments, featuring robust steel construction and energy-efficient rotary compressors. Known for their durability and the unique 'Hot Gas' defrost system, EIP units effectively manage humidity across a broad range of temperatures.

• Why is my EIP dehumidifier not collecting water?

  If the unit is running but not collecting water, check that the humidity level in the room is high enough to require drying. Additionally, the unit may be in its automatic 'Hot Gas' defrost cycle, which periodically clears ice from the coils, especially in temperatures below 25°C.

• Is ice formation on the coils normal?

  Yes, in cooler ambient temperatures (typically below 25°C/77°F), a layer of frost or ice on the evaporator coils is normal. EIP units are designed with an active defrost system to melt this ice efficiently.

• Where should I position my EIP dehumidifier?

  Ideally, place the unit in the center of the room to be conditioned. Ensure there is clear space (at least 0.5m) around the inlet and outlet grilles to allow for proper airflow. Do not obstruct the air intake or exhaust.

• How long should I wait before turning on the unit after moving it?

  If the unit has been moved or notably tilted, let it stand upright for at least 15 minutes before switching it on. This allows the refrigerant oil to settle back into the compressor to prevent damage.