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ECL Manuals & User Guides

Empire City Laboratories (ECL) provides clinical diagnostic services and FDA-authorized at-home collection kits for health monitoring.

Tip: include the full model number printed on your ECL label for the best match.

About ECL manuals on Manuals.plus

Empire City Laboratories (ECL) is a full-service clinical laboratory based in Brooklyn, New York. Committed to delivering high-quality diagnostic testing with rapid turnaround times, ECL serves both healthcare providers and individual patients.

The brand is widely utilized for its reliable at-home collection kits, particularly for COVID-19 and other respiratory pathogen testing, which allow users to collect samples safely and mail them directly to the laboratory for professional analysis.

ECL manuals

Latest manuals from manuals+ curated for this brand.

ECL support FAQ

Common questions about manuals, registration, and support for this brand.

  • How do I activate my ECL home test kit?

    You must activate your kit online before returning your sample. Visit the URL provided on the activation card inside your kit (typically my.wellcom.us/hometest) to register your kit ID.

  • How do I return my sample?

    Place the specimen in the provided biohazard bag and shipping box, then place it in the pre-paid FedEx return pack. Deliver it to a FedEx dropbox on the same day you collect the sample.

  • Who can I call for help with my ECL kit?

    If you have questions about the collection process, you can contact Empire City Laboratories support at 1-718-788-3840.