Dux is an iconic Australian brand established in 1915, specializing in high-quality hot water systems including electric, gas, solar, and heat pump water heaters.
Dux is an iconic Australian brand established in 1915, specializing in high-quality hot water systems including electric, gas, solar, and heat pump water heaters.
Since 1915, Dux has been a leading force in the Australian hot water industry, renowned for continuous research and development that has led to significant breakthroughs in the efficiency, reliability, and longevity of hot water systems. Committed to producing high-quality products for Australian and New Zealand homes, the Dux range includes electric storage, gas storage, continuous flow, solar, and heat pump water heaters.
Today, Dux is proudly owned by Noritz, a leading international manufacturer of residential and commercial water heaters. Dealing with local water conditions and energy requirements, Dux continues to innovate from its state-of-the-art facility in regional NSW. The brand emphasizes sustainability through its Ecosmart range, designed to lower household energy use and greenhouse gas emissions.
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All Dux water heaters must be installed by a licensed tradesperson in accordance with local plumbing and electrical codes (such as AS/NZS 3000 and AS/NZS 5601.1). Attempting to install it yourself may void the warranty and cause safety hazards.
The Pressure & Temperature Relief (PTR) Valve should be operated gently at least once every six months to remove lime deposits and verify it is not blocked. Failure to do so may result in tank failure or explosion.
If there is continuous leakage from the PTR valve or the tank itself, turn off the water heater immediately and contact Dux After Sales and Service or a licensed plumber. Minor dripping from the relief valve during heating cycles is normal.
Warranty terms are outlined in the Owner's Manual supplied with your unit. You can also view warranty disclaimers and details on the official Dux website under the warranty section.