Dokoo Manuals & User Guides

Dokoo is an innovative brand dedicated to enhancing the lives of pets and their owners through smart technology. Their product lineup features state-of-the-art automatic pet feeders for cats and dogs, ensuring perfectly portioned meals even when pet parents are away. Additionally, Dokoo offers advanced pet cameras equipped with two-way audio and treat dispensers, allowing users to monitor, comfort, and reward their pets remotely. Rounding out their catalog are high-quality, waterproof electronic training collars designed for safe outdoor activities and basic training. Dokoo leverages user-friendly mobile applications like the Dokoo Pet App and Tuya Smart App for seamless connectivity, schedule management, and remote interaction.

• How do I connect the Dokoo Dog Camera to Wi-Fi?

  Download the Dokoo Pet app, plug in the camera, and reset it until the indicator light flashes yellow. Enter your 2.4GHz Wi-Fi details in the app, and scan the QR code displayed on your phone with the dog camera from about 5.9"-7.87" away. A 'ding dong' sound indicates a successful scan.

• What type of food can I use in my Dokoo Dog Camera treat dispenser?

  You should use only dry, fully-shaped treats with a size between 0.2 and 0.7 inches. Do not use wet, canned, moist, or irregularly shaped food to avoid causing blockages.

• How do I switch my Dokoo Automatic Pet Feeder to Wi-Fi mode?

  The pet feeder defaults to Bluetooth Mode. To switch modes, long press the 'Set' button for 7 seconds to enter Wi-Fi Hotspot Mode (AP Mode). The indicator light will stay on for 6 seconds, then flash slowly.

• Why is my Dokoo pet feeder offline or unable to connect?

  Ensure the feeder is within 32.8 feet of your Wi-Fi router and that no thick walls are blocking the signal. Also, verify that you are connecting to a 2.4GHz Wi-Fi network, as 5GHz networks are not supported. Make sure your Wi-Fi password contains no special characters and is under 12 characters if connection issues persist.