DMDPET Manuals & User Guides

DMDPET (Dimidou)

DMDPET, manufactured by Shenzhen Dimidou Technology Co., Ltd., produces a range of smart pet care solutions designed for modern pet owners. Their primary products include advanced smart pet drying boxes and automated water dispensers, which can be conveniently monitored and controlled via the Tuya Smart Life mobile app over 2.4G Wi-Fi.

Focusing on pet comfort and owner convenience, DMDPET devices feature specialized operational modes, UV sterilization, precise temperature control, and emergency power backups to ensure a seamless pet care experience.

• How do I connect my DMDPET device to the Smart Life app?

  Plug in the device and ensure your phone is connected to a 2.4GHz Wi-Fi network. Open the Smart Life app, enable Bluetooth, tap 'Add Equipment', and follow the app prompts to connect.

• How often should I clean the DMDPET water dispenser filter?

  It is highly recommended to clean the filter every 30 days and replace it entirely every 60 days to maintain optimal water sanitization.

• What does Error Code E1 mean on the DMDPET MH66 Pet Drying Box?

  Error Code E1 indicates a high-temperature anomalous reading. To resolve this, simply turn off the power supply and reboot the equipment after 10 seconds.

• What is the warranty period for DMDPET products?

  DMDPET products offer a standard one-year warranty covering manufacturing quality issues during standard household use, subject to a valid proof of purchase.