Where do I download the parent’s companion app?
The Dyno companion application is now available on both Google Play Store and Apple App Store.
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Coolpad Manuals & User Guides
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Do I need a SIM for service?
Dyno Smartwatch comes preloaded with a SIM card, so no additional SIM needs to be purchased.
How do I add approved contacts to my child’s Dyno Smartwatch?
Using the companion application, approved contacts can be added which will automatically populate on your childs device.
What are the Dyno Smartwatch watch bands made of?
The Dyno Smartwatch bands are made from durable food grade silicone, which provides safe and comfortable long time wear. This also makes the bands easy to clean! Simply remove the…
What data do you collect from my child on the watch?
The Dyno Smartwatch is COPPA compliant and collects minimal data from your child, which includes child’s first name, nickname, step counts and location-related data required for service.
How do I set up safety zones for my child’s Dyno Smartwatch?
Using the companion application, in the main menu select the Safe Zone option to set a Zone.
How do I call my child’s Dyno Smartwatch?
Using the companion application, select the Watch you would like to call and press the Call icon.
Who should I contact if I have questions or trouble with my Dyno Smartwatch?
Please contact our customer care team at support@dynokids.com or at (877) 606 – 5753.
Is the Dyno Smartwatch waterproof?
The Dyno Smartwatch is IP65 rated, which means it is both dirt and splash resistant. You should have your child remove their Dyno Smartwatch before getting in the pool, bathtub…
How does the SOS feature work?
The Dyno smartwatch will notify and call the primary contact when the SOS feature is initiated. If no answer from the primary contact the watch will place a call to…
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