Clean Water Store Manuals & User Guides

Clean Water Store is a trusted authority in water purification, offering a wide array of treatment systems for well water and municipal supplies. Since 1989, the company has specialized in custom-built solutions including Pro-Ox iron filters, water softeners, and advanced reverse osmosis systems.

Headquartered in Santa Cruz, California, Clean Water Store distinguishes itself by supporting DIY installation and maintenance. Their catalog features durable, high-flow filtration systems designed to remove contaminants such as iron, sulfur, manganese, and sediment without the need for harsh chemicals. With a focus on education and support, the brand provides detailed manuals and expert guidance to ensure optimal water quality for every household.

• How often should I change the filter media in my Pro-Ox Iron Filter?

  For Pro-Ox media, replacement is generally required every 5 to 10 years, depending on your specific water usage and iron levels.

• Can I use Teflon tape or pipe joint compound on the control valve threads?

  No. You should only use silicone grease to lubricate the O-rings. Do not use Teflon tape, pipe joint compound, or petroleum-based lubricants (like Vaseline) on the tank threads or O-rings, as this can cause damage or leaks.

• What should I do if my filter tank is not sitting level?

  The black base of the filter tank is not glued to the bottom. If the tank is crooked or not level, you can lift the empty tank and gently knock the base against a solid floor to adjust it until the tank stands straight.

• How frequently does the system perform a backwash?

  The backwash frequency depends on your specific programming and water quality, but systems are typically set to backwash every few days (e.g., every 7 days) to clean and re-classify the filter media.

• Is it normal for the water to be discolored after installation?

  Yes, immediately after installation or media replacement, the water may appear discolored or contain fines. It is recommended to flush the system thoroughly (for 10-20 minutes) using a hose bib after the filter until the water runs clear.