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Cigent Manuals & User Guides

Cigent provides zero-trust data security solutions, specializing in self-defending flash storage drives, pre-boot authentication, and hardware encryption.

Tip: include the full model number printed on your Cigent label for the best match.

About Cigent manuals on Manuals.plus

Cigent is a cybersecurity company specializing in zero-trust data defense solutions designed to protect data on devices operating at the edge. By utilizing advanced hardware encryption, pre-boot authentication (PBA), and multi-factor authentication, Cigent ensures that sensitive information remains secure against unauthorized access and data attacks like wiping or cloning.

Their flagship products, such as the Cigent Secure SSD, offer layered protection and data integrity mechanisms for both enterprise and federal applications. Through strategic partnerships in the storage industry, Cigent sets new standards in self-defending flash storage cybersecurity.

Cigent manuals

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Cigent support FAQ

Common questions about manuals, registration, and support for this brand.

  • Where can I download the Cigent PBA software?

    You can obtain a copy of the Pre-Boot Authentication (PBA) software by registering and downloading it from https://support.cigent.com under the Cigent PBA section.

  • What is the recommended BIOS setting for SATA/NVMe operation when installing Cigent PBA?

    The SATA/NVMe operation must be set to AHCI (Advanced Host Controller Interface) for the PBA software to correctly recognize the Self-Encrypting Drive (SED).

  • Why do I need to turn off Block SID Authentication?

    TCG storage devices block all attempts to authenticate the SID authority to prevent malicious software from placing a password on the drive. You must turn this OFF in your BIOS before installation so the PBA software can set the password appropriately.

  • Can a single Cigent PBA installation protect multiple drives?

    Yes, the PBA can protect multiple drives with a single installation. The software installs and boots from the primary drive, and secondary drives can be protected by checking "Protect Secondary Drives" during the Secure Setup process.