Chesneys makes wood-burning stoves, gas fires, bioethanol stoves, outdoor wood burners and fireplace surrounds for domestic heating and decorative fireplace use.
Chesneys offers wood-burning stoves, gas fires, bioethanol stoves, outdoor wood burners and fireplace surrounds.
Browse user manuals and installation guides for setup, lighting, controls, cleaning and maintenance. Check that the model, series and manual revision match your appliance.
Follow the relevant safety instructions and local installation regulations. Contact your authorised stockist for replacement parts and warranty claims, and consult Chesneys for product registration.
Selected manuals from manuals+ curated for this brand.
Watch setup, installation, and troubleshooting videos for this brand.
Common questions about manuals, registration, and support for this brand.
Match the appliance name, series and revision, such as 5WS MK3 or 8WS MK3. Indoor stoves, gas fires and outdoor burners have different instructions.
Use https://chesneys.co.uk/warranty-registration and have your appliance and purchase details ready. Follow the registration requirements in your manual.
Use an appropriately qualified installer and follow the model-specific manual and local regulations. The UK wood-burning stove manuals require approved installation or Building Control approval.
Contact your authorised dealer with your purchase receipt, a description of the fault and photographs where appropriate. Coverage and registration requirements vary by product.
Contact an authorised Chesneys stockist or consult the official website. Use genuine replacement parts specified for your appliance.
