Chase provides banking and merchant payment services, including card readers and payment terminals that help businesses accept payments and manage transactions.
Chase is a banking and financial services brand of JPMorgan Chase, offering personal and business banking alongside merchant payment solutions.
Find installation instructions and quick reference guides for Chase card readers and payment terminals, including the Mobile Card Reader and DX8000. Topics include charging, network setup, transactions, receipts, settlement and user permissions.
Choose documentation that matches your device and region, and use the appropriate banking or merchant support channel for assistance.
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This category includes Chase card reader and terminal guides. Canadian merchants can also visit https://www.chase.ca/en/support for guides and helpful information.
In Android Settings, select Network & Internet, then Wi-Fi. Choose your business network and enter its password. Consult the DX8000 guide for configuration details.
The DX8000 guide lists Canadian Merchant Support at +1-866-814-2769, available 24/7. For other regions, use the relevant regional merchant support channel.
The installation guide specifies charging the reader for 12 hours before initial use and using only the approved adapter supplied for the device.
Contact your regional Chase merchant support team with your device model and merchant details. Warranty and activation requirements are not established by the supplied guides.