Celonis provides enterprise AI and process mining platforms designed to optimize business operations, improve efficiency, and drive operational excellence.
Celonis is a global leader in execution management and process mining technology, empowering enterprises to optimize their business operations. Through its innovative Celonis Platform, the company combines process data, business knowledge, and decision intelligence to provide Enterprise AI with the operational context it needs to succeed. Their solutions help organizations visualize complex processes, identify inefficiencies, and take automated action to improve performance, customer experience, and sustainability.
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The Customer Support Portal can be accessed at https://www.celopeers.com/s/. It allows you to submit and track support requests efficiently.
Standard support is available during business hours (9:00 AM - 5:00 PM) in your designated support time zone, typically Monday through Friday.
Official product manuals, deployment guides, and technical instructions can be found on the Celonis documentation site (docs.celonis.com) or within the Customer Support Portal.
For Americas support, call +1 917-830-6806. For EMEA support, call +49 (0) 89 4161596-77.