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CAREWare Manuals & User Guides

CAREWare is a free electronic health and social support services system for HRSA's Ryan White HIV/AIDS Program providers.

Tip: include the full model number printed on your CAREWare label for the best match.

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About CAREWare

CAREWare is a comprehensive, free electronic health and social support services information system developed by the Health Resources and Services Administration's (HRSA) HIV/AIDS Bureau. First released in 2000, it is designed specifically for Ryan White HIV/AIDS Program recipients and providers.

CAREWare allows organizations to manage client records securely, monitor care effectively, and submit federal reports with accurate data tracking using modules like the Contract Manager, Provider User Manager, and Data Translation Module.

CAREWare manuals

Latest manuals from manuals+ curated for this brand.

CAREWare Contact Information in Client Record User Guide

September 15, 2026
CAREWare Contact Information in Client Record Contact Information in a Client Record Use CAREWare’s Contact Information screen to enter and maintain a client’s street address, mailing address, and phone numbers,…

CAREWare Contract Manager User Guide

September 15, 2026
CAREWare Contract Manager Specifications Contract creation location Central Administration or a Provider Domain Contract record fields (required) Provider (Central Administration only), Contract Name, Start Date, Stop Date, Funding Source(s) Funding…

CAREWare Data Management Service Instructions

September 3, 2024
CAREWare Data Management Service Product Information Specifications: Product Name: Custom PDI Template Compatibility: CAREWare Functionality: Data Import and Export Features Usage: Exporting and Importing custom fields Product Usage Instructions Log…

CAREWare Provider User Manager User Guide

August 26, 2024
  CAREWare Provider User Manager User Guide   Provider permissions, data sharing settings, and user access can be managed in Central Administration in the Provider User Manager by clicking Manage…

CareWare CSV and Data Translation Module User Guide

July 24, 2024
CareWare CSV and Data Translation Module Product Information Specifications Product Name: JPROG Date: 4/19/2024 Product Usage Instructions Access Import History: Click Administrative Options. Click Data Import and Export Features. Click…

CAREWare Personal Info User Guide

user manual
A comprehensive guide for CAREWare users on managing client personal information, including URN and eUCI calculations, RSR/ADR reporting fields, and troubleshooting common data entry issues.

CAREWare Contract Manager User Guide

user training manual
Learn how to set up and manage contracts in CAREWare, including defining funding, contract periods, budget limits, and available services.

CAREWare Provider Management Guide

Software Manual
Comprehensive guide to managing provider permissions, user access, and data sharing settings within the CAREWare Central Administration system.

CAREWare PDI CSV Performance Measure Field Map Guide

Technical Specification
This guide details the PDI CSV Performance Measure Field Map for CAREWare, explaining data elements, CSV template fields, and data mapping for importing and utilizing data. Includes information from jProg…

CAREWare Field Mapping Guide for Data Import

guide
A guide on how to configure field mappings in CAREWare for importing data, ensuring accurate correlation between import files and CAREWare database columns. Covers uploading sample files, completing mappings, and…

CAREWare Eligibility Management Guide

software manual
Comprehensive guide to managing client eligibility for Ryan White-funded services in CAREWare. Covers adding records, setting permissions for providers and user groups, and understanding RSR reporting implications.

CAREWare support FAQ

Common questions about manuals, registration, and support for this brand.

  • What is CAREWare?

    CAREWare is a free, electronic health and social support services information system for HRSA’s Ryan White HIV/AIDS Program recipients and providers.

  • How do I update a client's contact information in CAREWare?

    Navigate to the client record, go to Demographics > Contact Information, update the necessary fields (such as address and phone number), and click Save.

  • Why can't users edit a central contract in a provider domain?

    If the contract is marked Central, it can only be modified in Central Administration by a user with the necessary administrative permissions.

  • How do I process a data import file in CAREWare?

    Go to Administrative Options > Data Import and Export Features > Provider Data Import > Import History. Select your file and click Import Details to resolve errors and process records.