Backer Electric, a trading name of Heatrod Elements Ltd, specializes in high-quality immersion heaters, safety thermostats, and specialized electric heating elements.
Backer Electric is a recognized market leader in the design and manufacture of heating elements. Operating as a trading name of Heatrod Elements Ltd, they supply a broad volume of products to major household brands, domestic electrical appliance manufacturers, and industrial specialists. Their comprehensive product line includes standard, Backerloy, and Anti-Corrosive immersion heaters, alongside safety thermostats and advanced heating controls tailored to various water hardness levels.
Committed to quality and safety, Backer Electric ensures its products conform to strict standards such as the EEC Electromagnetic Compatibility Regulations and Low Voltage Directives. Whether for domestic hot water systems or retrofitting older installations to meet new safety standards, Backer Electric provides reliable, efficient, and durable heating solutions for its customers.
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Yes, as long as the tank is suitable to accommodate the heater when installed horizontally or vertically (for larger heaters of 18 inches or greater). Ensure the heater is always fitted below the water level.
Isolate the heater from the mains electricity supply first. Investigate and rectify the cause of the trigger, then press the small button located on the top of the thermostat housing to manually reset it.
For neutral to hard water where limescale build-up is likely, use the 'Backerloy' or 'Anti-Corrosive' range of immersion heaters, which feature a stainless type sheath material.
Replacement thermostats can be acquired directly from the immersion heater manufacturer. For Backer Electric, this is handled through Heatrod Elements Ltd.
If the non-self-resetting secondary safety cut-out triggers often, it indicates a potential issue with the primary thermostat. You should contact a qualified electrician or technician to inspect and repair the system.