ACACIA Manuals & User Guides

ACACIA is a furniture manufacturer specializing in robust, solid wood furnishings designed for modern homes. Known for using durable acacia wood, the brand produces a variety of bedroom and living room essentials, including dressers, nightstands, coffee tables, and TV stands.

Their collections, such as Harmony and Elara, emphasize clean lines, functional storage, and long-lasting construction. ACACIA products are typically designed for home assembly, prioritizing stability and safety with features like anti-tip kits for taller units. The brand is committed to customer satisfaction, offering extensive warranty coverage and dedicated support for assembly and maintenance inquiries.

• What warranty does ACACIA offer on its furniture?

  Most ACACIA furniture products, such as the Elara and Harmony collections, are covered by a 5-year limited warranty against defects in materials and workmanship.

• How do I contact ACACIA customer service?

  You can contact ACACIA support via email at customerservice@acaciavn.com or through the contact form on their official website.

• How should I clean and care for ACACIA wood furniture?

  Clean the product with a soft damp cloth using a mild cleanser. Avoid harsh chemicals, direct sunlight, and placing the furniture near heat sources to prevent warping or fading.

• What should I do if my furniture is unstable?

  Ensure the unit is placed on a level surface and that all hardware is securely tightened. For tall items like dressers, ensure the anti-tip kit and weight panels are properly installed.

• Can I get replacement parts?

  Yes, replacement parts may be sent at the manufacturer's discretion if defects are found. Contact customer service with your proof of purchase and photos of the issue.