1GLOBAL Manuals & User Guides
1GLOBAL offers innovative eSIM technology, IoT connectivity, business roaming, and seamless global communication solutions for enterprises and users worldwide.
About 1GLOBAL manuals on Manuals.plus
1GLOBAL is a pioneering telecommunications company focused on creating frictionless global connections through advanced eSIM technology. Headquartered in the Netherlands, 1GLOBAL specializes in providing enterprises, IoT device makers, and individual consumers with reliable connectivity, remote SIM provisioning, and compliance recording solutions on a unified global network.
By leveraging zero-touch deployment solutions with platforms like JAMF Pro, 1GLOBAL enables organizations to securely distribute, manage, and instantly connect eSIMs across digital infrastructures globally.
1GLOBAL manuals
Latest manuals from manuals+ curated for this brand.
1GLOBAL eSIM Deployment Guide for JAMF Pro
1GLOBAL support FAQ
Common questions about manuals, registration, and support for this brand.
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Where can I find support for 1GLOBAL eSIM deployment?
You can find support documentation, FAQs, and contact information by visiting the official 1GLOBAL support page at www.1global.com/support or by emailing business.help@1global.com.
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How do I deploy 1GLOBAL eSIMs via JAMF Pro?
1GLOBAL supports zero-touch eSIM deployment via JAMF Pro by configuring a Webhook API that updates according to Smart Device Group memberships. Check the 1GLOBAL eSIM Deployment Guide for complete configuration steps and troubleshooting.
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What devices does 1GLOBAL support for eSIM deployment?
1GLOBAL supports Apple eSIM compatible, supervised iOS devices. This includes cellular iPads from 2018 onwards and iPhone XS or newer models. From iPhone 13 onwards, dual eSIM is also supported.
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What should I do if a 1GLOBAL eSIM deployment fails?
If deployment fails, verify that the device has an active internet connection, check if a 1GLOBAL eSIM profile is already installed, and ensure the user's correct regional Smart Group exists. If the issue persists, contact business.help@1global.com.