CALEX Smart Bulb

Resetting Calex Smart Products
To reset a Calex Smart device, perform the reset procedure to clear configuration settings and connections, return the device to its original state, and allow it to be reconnected to a new network or a new Calex Smart App account.
Reset Procedure Timings
| Device type | Reset method | Key timing details (from manual) | Reset completion indicator (from manual) |
|---|---|---|---|
| Wi‑Fi Smart lamp | Power cycle via on/off interruptions (lamp must be ON first) | Wait 1 sec → ON/OFF within 2 sec → wait 1 sec → ON/OFF within 2 sec → wait 1 sec → ON | Lamp flashes after final ON |
| Camera / Video doorbell (Wi‑Fi) | Press reset button (or reset pinhole) | Hold about 5 seconds | Light flashes or device makes a sound |
| Bluetooth Mesh (Outdoor) lamp | Power cycle via on/off interruptions (lamp must be ON first) | Wait 10 sec → ON/OFF within 2 sec → wait 5 sec → ON/OFF within 2 sec → wait 5 sec → ON | Lamp flashes after final ON |
| Bluetooth Mesh Smart outdoor plug | Press and hold reset button | Hold about 5 seconds | Device light flashes |
Note (from manual): Turning on/off in the reset steps is described as interrupting the device power supply. For Smart lamps with multiple bulbs in one fixture, temporarily unscrew other bulbs to avoid them entering pairing mode at the same time.
How to Reset
- Wi‑Fi Smart lamp: Keep the lamp ON, then turn it OFF → wait 1 second → turn it ON and OFF within 2 seconds → wait 1 second → turn it ON and OFF within 2 seconds → wait 1 second → turn it ON (lamp will flash).
- Camera / Video doorbell: Press the reset button (or reset pinhole) for about 5 seconds until the light flashes or the device makes a sound.
- Bluetooth Mesh (Outdoor) lamp: Keep the lamp ON, then turn it OFF → wait 10 seconds → turn it ON and OFF within 2 seconds → wait 5 seconds → turn it ON and OFF within 2 seconds → wait 5 seconds → turn it ON (lamp will flash).
- Bluetooth Mesh Smart outdoor plug: Press and hold the reset button for about 5 seconds until the device light flashes.
- After reset, add/pair the device in the Calex App.
Manual note: If using Calex Link, add lamps/devices from the Calex Link management page.
How do I reset my Calex Smart products?
To reset your Smart product, you will need to perform a reset procedure so that the configuration settings and connections are cleared, returning the device to its original state and allowing it to be reconnected to a new network or a new Calex Smart App account.
Wi-Fi
Wi-Fi Smart lamp: To reset a Smart bulb, screw it into a fixture. If there be multiple bulbs in the fixture, temporarily unscrew the other bulbs to prevent these bulbs from going into pairing mode at the same time as well. By turning on/off in the steps below, we mean to interrupt the power supply to the lamp.
- Make sure the lamp is ON and then turn it OFF
- Wait 1 second
- Turn the lamp ON and OFF (within 2 seconds)
- Wait 1 second
- Turn the lamp ON and OFF (within 2 seconds)
- Wait 1 second
- Turn the lamp ON (The lamp will now flash). After this, you can add/pair the lamp to the Calex App.
Camera / Video doorbell and other smart devices:
To reset a camera or video doorbell, press the reset button or pinhole for about 5 seconds until the light on the device flashes or the device makes a sound. After this, you can add/pair the Smart device to the Calex App.
Bluetooth Mesh
(Outdoor)
Bluetooth Mesh lamp:
To reset a Bluetooth outdoor lamp, follow the steps below. By turning on/off in the steps below, we mean that the power supply to the lamp must be interrupted.
- Make sure the lamp is ON and then turn it OFF
- Wait 10 seconds
- Turn the lamp ON and OFF (within 2 seconds)
- Wait 5 seconds
- Turn the lamp ON and OFF (within 2 seconds)
- Wait 5 seconds
- Turn the lamp ON (The lamp will now flash) After this, you can add/pair the lamp to the Calex App.
NOTE!
If you are using the Calex Link, please add the lamps from the Calex Link management page.
Bluetooth Mesh lamp:
To reset a smart outdoor plug, press the reset button for about 5 seconds until the light on the device flashes. After this, you can add/pair the smart plug to the Calex App.
NOTE!
If you are using the Calex Link, please add the devices from the Calex Link management page.
Troubleshooting
- Device does not enter reset mode: Re-check that you are following the correct reset method for the device type (power cycling for Wi‑Fi lamps and Bluetooth Mesh lamps; pressing reset for cameras and Bluetooth Mesh plugs).
- Lamp/camera indicator does not respond: Ensure the device is initially ON before starting the power-cycle sequence (as stated in the manual), and repeat the on/off timing sequence precisely.
- Multiple bulbs in one fixture: If you are resetting a Wi‑Fi Smart bulb in a multi-bulb fixture, temporarily unscrew the other bulbs so they do not enter pairing mode at the same time.
- Using Calex Link: If pairing/reset does not seem to work as expected, add the lamps/devices from the Calex Link management page (per the manual notes).
Documents / Resources
![]() | Smart Bulb |
References
- User Manualmanual.tools

