
Especificacions
- Product Name: SharpONE
- User Type: Sales, Marketing & Service users
- Website: sharpone.sharp.co.uk
Instruccions d'ús del producte
Primers passos
SharpONE is a platform designed for Sales, Marketing & Service users to access documentation, knowledge base, branding assets, and more.
Inici de sessió
- Navigate to SharpONE: sharpone.sharp.co.uk
- Select “External User Login”
- Introduïu les vostres credencials
- For first-time login, follow the on-screen instructions
- Access SharpONE after successful login
Resolució de problemes
If you encounter issues like “Account Not Found or Login Failed,” possible reasons and solutions are:
- Too Many Devices/Sessions – Log out from other devices
- Forgot Password – Reset your password
- Account Inactive/Blocked – Contact administrator or Sharp LRD user manager
Understanding Access
Your access is based on:
- El teu paper
- Your Dealership’s Settings (including branding)
- Unitat de Negoci
Customizing Experience
After logging in, you can:
- Actualitza el teu Profile & Preferences
- Explore SharpONE Features
- Follow Security Best Practices:
- Never share your login credentials
- Log out after use, especially on shared computers
- Keep your password secure and change it regularly
- Report any suspicious activity to your administrator
- Avoid using the same password for multiple systems
Accés a Recursos
You can access the Service Download Centre, Sales Download Centre, and Asset Library for additional resources.
What is SharpONE?
SharpONE is Sharp’s one-stop platform designed for sales, marketing, and service teams at dealer-partner organisations across Europe.
Proporciona accés a:
- Product information and documentation
- Marketing materials and media library
- Recursos de suport tècnic
- Business tools and dashboards
Things to know before logging in.
Before you can log in, you need:
- An active SharpONE account – your dealership administrator must request this from Sharp, and this account must be approved by our team.
- Valid email address – registered with Sharp’s external user system
- Internet connection and web navegador
How to log in.
Navigate to SharpONE: sharpone.sharp.co.uk

Resolució de problemes

Understanding your access.
Your access depends on:
El teu paper
- Dealership Director: Full administrative access
- Dealership Team Manager: Team management capabilities
- Sales Account Manager: Sales-focused content
- Marketing Manager: Marketing materials and tools
- Service Engineer/Manager: Technical documentation and knowledge base
Your Dealership’s Settings
- Product categories your dealership sells
- Service premium level (determines access to technical documents)
- Enabled features (e.g., pricing requests, co-branding)
Unitat de Negoci
- Vendes
- Màrqueting
- Servei
Customising your experience
After you log in
El teu Profile & Preferences
Navigate to your User Profile. Set your preferences:
- Llengua
- Configuració de notificacions
- Disseny del tauler de control
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Explore SharpONE
- Dashboard: Personalised view of recent content and announcements
- Search: Find products, documents, and resources
- Media Library: Browse marketing materials
- Products: Access product information for your categories
- Download Centre: Access documents and downloads
- Knowledge Base: (Service users) Technical support articles
Security Best Practice
- Never share your login credentials
- Log out when finished, especially on shared computers
- Keep your password secure and change it regularly
- Report any suspicious activity to your administrator
- Don’t use the same password for multiple systems
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Accessing the sales download centre and asset library.

Preguntes freqüents
How can I report suspicious activity on SharpONE?
Please contact your administrator to report any suspicious activity observed while using SharpONE.
Documents/Recursos
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SHARP X1 Smartphone [pdfGuia de l'usuari Smartphone X1, X1, Smartphone |

