Manual d'usuari de la càmera de seguretat Ubiquiti UniFi Protect G4 PTZ 4K (UVC-G4-PTZ)

1. Introducció

The Ubiquiti UniFi Protect G4 PTZ 4K Security Camera (UVC-G4-PTZ) is a professional-grade surveillance device designed for comprehensive security monitoring. This camera delivers high-quality 4K video and integrates seamlessly with UniFi security systems, managed through the UniFi Controller software. Its Pan-Tilt-Zoom (PTZ) capabilities allow for dynamic area coverage, making it suitable for various indoor and outdoor applications.

Figura 1: Ubiquiti UniFi Protect G4 PTZ 4K Security Camera. This image displays the compact, dark-colored dome camera with its adjustable lens housing, designed for versatile surveillance.

2. Contingut del paquet

Verifiqueu que tots els components siguin presents al vostre paquet:

• Ubiquiti UniFi Protect G4 PTZ 4K Security Camera (UVC-G4-PTZ)
• Maquinari de muntatge (cargols, ancoratges, etc.)
• Mòdul de bateria de recanvi
• Guia d'inici ràpid

3. Configuració

3.1. Muntatge de la càmera

The UVC-G4-PTZ camera offers versatile installation options for walls, doors, and various entry points. Ensure the mounting surface is stable and can support the camera's weight (approximately 8 ounces). Use the provided mounting hardware for secure installation.

1. Seleccioneu una ubicació de muntatge adequada que proporcioni el camp de view and is within reach of an Ethernet cable.
2. Mark the drilling points using the mounting template (if provided).
3. Perforeu forats pilot i inseriu ancoratges de paret si cal.
4. Fixeu la base de muntatge de la càmera a la superfície amb els cargols.
5. Attach the camera body to the mounting base.

3.2. Connectivitat de xarxa

The camera connects to your network via Ethernet. A single Ethernet cable provides both data and power (Power over Ethernet - PoE) if connected to a compatible PoE switch or injector.

1. Connecteu un extrem d'un cable Ethernet al port Ethernet de la càmera.
2. Connect the other end of the Ethernet cable to a PoE-enabled port on your network switch or a PoE injector.
3. Ensure your network is configured to provide IP addresses via DHCP.

3.3. UniFi Protect Integration

To manage and operate the camera, it must be adopted into a UniFi Protect system running on a UniFi Console (e.g., Cloud Key Gen2 Plus, UDM Pro, UNVR).

1. Ensure your UniFi Console is powered on and running the UniFi Protect application.
2. Access the UniFi Protect interface via a web browser or the UniFi Protect mobile app.
3. The camera should appear as a discoverable device. Follow the on-screen prompts to adopt the camera into your UniFi Protect system.
4. Once adopted, you can configure camera settings, recording schedules, and motion detection zones.

4. Instruccions de funcionament

4.1. En directe View i Enregistrament

Access the UniFi Protect interface to view live camera feeds and manage recordings.

• Navigate to the "Devices" section to see all adopted cameras.
• Click on the UVC-G4-PTZ camera to open its live view.
• Review foo gravattage in the "Recordings" timeline.

4.2. Control de panoràmica, inclinació i zoom (PTZ)

The G4 PTZ camera allows for remote control of its pan, tilt, and zoom functions.

• En directe view of the camera within UniFi Protect, locate the PTZ controls.
• Use the directional arrows to pan (move horizontally) and tilt (move vertically) the camera lens.
• Use the zoom controls to adjust the optical zoom level.
• Save preset positions for quick navigation to specific areas of interest.

4.3. Video Quality and Settings

The camera records in 4K resolution. You can adjust various video settings within UniFi Protect:

• Resolució: Select desired recording resolution (e.g., 4K, 1080p).
• Velocitat de fotogrames: Adjust frames per second for smoother or more storage-efficient recording.
• Taxa de bits: Configure video compression settings.
• Ajustaments d'imatge: Fine-tune brightness, contrast, saturation, and sharpness.
• Detecció de moviment: Define motion zones and sensitivity levels to trigger recordings and alerts.

5. Manteniment

5.1. Neteja

Regular cleaning helps maintain optimal video quality.

• Netegeu suaument la lent i la carcassa de la càmera amb un drap suauamp tela.
• Avoid using harsh chemicals or abrasive materials that could scratch the lens or finish.
• Ensure the camera is powered off before cleaning if possible.

5.2. Actualitzacions de firmware

Keep your camera's firmware updated to ensure optimal performance, security, and access to new features. Firmware updates are managed through the UniFi Protect application.

• Periodically check for available firmware updates within the UniFi Protect interface.
• Follow the on-screen instructions to apply updates. Ensure a stable power supply during the update process.

5.3. Replacement Battery Module

The camera includes a replacement battery module. Refer to the UniFi Protect documentation for specific instructions on how to access and replace this module if necessary.

6. Solució De Problemes

Aquesta secció tracta problemes comuns que podeu trobar.

• La càmera no s'encén:
  • Verifiqueu que el cable Ethernet estigui connectat correctament pels dos extrems.
  • Ensure the network switch port or PoE injector is providing Power over Ethernet (PoE) and is functional.
  • Check if the UniFi Console is powered on and operating correctly.
• La càmera no apareix a UniFi Protect:
  • Confirm the camera is powered on and has network connectivity.
  • Ensure the camera is on the same network or a network segment reachable by your UniFi Console.
  • Try restarting the camera by unplugging and re-plugging the Ethernet cable.
  • Check for any firewall rules that might be blocking communication between the camera and the UniFi Console.
• Poca qualitat de vídeo:
  • Clean the camera lens for any smudges or dirt.
  • Check network bandwidth. Insufficient bandwidth can lead to choppy or low-quality video.
  • Adjust video settings (resolution, bitrate) within UniFi Protect.
  • Assegureu-vos que el firmware de la càmera estigui actualitzat.
• PTZ Controls Unresponsive:
  • Verify the camera has a stable network connection.
  • Restart the camera and the UniFi Protect application.
  • Assegureu-vos que el firmware de la càmera estigui actualitzat.

7. Especificacions

8. Garantia i Suport

8.1. Garantia del fabricant

The Ubiquiti UniFi Protect G4 PTZ 4K Security Camera (UVC-G4-PTZ) is covered by a one-year manufacturer warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.

8.2. Suport tècnic

For technical assistance, troubleshooting, or warranty inquiries, please visit the official Ubiquiti support website or contact their customer service. Detailed support resources, including FAQs and community forums, are available online.

Suport Ubiquiti Weblloc: www.ui.com/support