1. Introducció
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your SMART Board QX265-V2-P interactive display. Please read this manual thoroughly before using the product to ensure safe and optimal performance.
The SMART Board QX265-V2-P is an advanced interactive display designed for collaborative environments, offering integrated video conferencing capabilities, a 4K UHD camera, an 8-microphone array, and powerful sound output. It features a 4K UHD resolution display with optically bonded glass for superior visual clarity.
2. Informació important de seguretat
Always adhere to the following safety guidelines to prevent damage to the product or injury to yourself and others:
- Font d'alimentació: Connecteu la pantalla només a una presa de corrent amb connexió a terra i el volum correcte.tage tal com s'especifica a l'etiqueta del producte.
- Ventilació: Assegureu-vos que hi hagi una ventilació adequada al voltant de la pantalla. No bloquegeu les obertures de ventilació.
- Exposició líquida: Do not expose the display to rain, moisture, or spills. If liquid enters the unit, disconnect power immediately and contact qualified service personnel.
- Neteja: Desconnecteu l'alimentació abans de netejar. Feu servir un drap suau i sec. No utilitzeu netejadors líquids ni en aerosol.
- Muntatge: Ensure the display is securely mounted according to the provided mounting instructions. Use appropriate mounting hardware for the wall type.
3. Components i característiques del producte
The SMART Board QX265-V2-P includes the following key components and features:
- Pantalla 4K UHD: High-resolution interactive screen.
- Integrated 4K UHD Camera: For high-quality video conferencing.
- Matriu de 8 micròfons: Enhanced audio pickup for meetings.
- 55W Sound Output: Powerful integrated speakers.
- Optically Bonded Glass: Reduces glare and improves touch accuracy.
- Programari inclòs: SMART Ink, SMART Meeting Pro, SMART Remote Management.

Figura 3.1: Frontal view of the SMART Board QX265-V2-P interactive display. The screen displays a user interface with a clock, search bar, and various application icons, demonstrating its readiness for use in a collaborative setting.
4. Configuració i instal·lació
4.1 Desembalatge
- Carefully open the packaging and remove the display and all accessories.
- Inspect the display for any signs of damage. If damaged, do not proceed with installation and contact your vendor.
- Conserveu l'embalatge per a futurs transports o emmagatzematges.
4.2 Muntatge de la pantalla
The SMART Board QX265-V2-P can be wall-mounted or installed on a mobile stand (sold separately). Refer to the specific mounting kit instructions for detailed steps.
- Ensure the mounting surface can support the weight of the display (approximately 108 pounds).
- Follow the VESA mounting pattern guidelines provided with your mounting solution.
- Use appropriate anchors and screws for your wall type.
4.3 Connexió de perifèrics
Connect necessary cables and peripherals:
- Cable de corrent: Connect the power cable to the display and a grounded electrical outlet.
- HDMI/DisplayPort: Connect external devices (e.g., laptops) using HDMI or DisplayPort cables.
- USB: Connect USB devices for touch functionality or data transfer.
- Xarxa (Ethernet): For internet access and network features, connect an Ethernet cable.
5. Instruccions de funcionament
5.1 Engegada/apagada
- Encès: Press the power button located on the side or front of the display. The SMART logo will appear, followed by the home screen.
- Apagar: Press and hold the power button until a power-off menu appears. Select "Power Off" or "Restart".
5.2 Navegació per la interfície
The display features an intuitive touch interface:
- Gestos tàctils: Use single-finger tap for selection, two-finger pinch for zoom, and swipe for navigation.
- Pantalla d'inici: Access frequently used applications, settings, and input sources from the home screen.
- Side Toolbar: A retractable toolbar on the side provides quick access to annotation tools, screen capture, and other functions.
5.3 Using Integrated Software
The SMART Board QX265-V2-P comes with pre-installed software:
- Tinta SMART: Enables digital inking over any application, document, or web pàgina.
- SMART Meeting Pro: Provides a collaborative workspace for brainstorming, note-taking, and presenting.
- SMART Remote Management: Allows IT administrators to manage and support the display remotely.
5.4 Video Conferencing
Leverage the integrated camera and microphone array for seamless video conferencing:
- Launch your preferred video conferencing application (e.g., Microsoft Teams).
- Ensure the integrated camera and microphone array are selected as the audio/video input devices within the application settings.
- Adjust camera angle and microphone sensitivity as needed.
6. Manteniment i cura
6.1 Neteja de la pantalla
- Desconnecteu sempre el cable d'alimentació abans de netejar.
- Utilitzeu un drap suau i sense pelusa lleugerament dampRenteu-ho amb aigua o un netejador de pantalles no abrasiu.
- Do not spray liquid directly onto the screen or into any openings.
- Eviteu utilitzar productes químics agressius, esponges abrasives o dissolvents.
6.2 Actualitzacions de programari
Regularly check for and install software updates to ensure optimal performance and access to new features. Updates can typically be managed through the display's settings menu or via SMART Remote Management.
7. Solució De Problemes
This section addresses common issues you might encounter with your SMART Board QX265-V2-P.
| Problema | Causa possible | Solució |
|---|---|---|
| La pantalla no s'encén. | No power, loose power cable, faulty outlet. | Check power cable connection. Try a different outlet. Ensure power button is pressed firmly. |
| Cap imatge a la pantalla. | Incorrect input source, loose video cable, external device issue. | Verify correct input source is selected. Reconnect HDMI/DisplayPort cable. Check external device's output. |
| La funcionalitat tàctil no funciona. | USB cable disconnected, driver issue, calibration needed. | Ensure USB cable for touch is connected. Restart the display. Recalibrate touch if necessary via settings. |
| No hi ha àudio dels altaveus. | Volume too low, muted, incorrect audio output selected. | Increase volume. Check if muted. Select SMART Board speakers as audio output in settings. |
If the problem persists after attempting these solutions, please contact SMART support.
8. Especificacions tècniques
| Característica | Detall |
|---|---|
| Número de model | QX265-V2-P |
| Resolució de visualització | 4K UHD |
| Càmera | Integrated 4K UHD Camera |
| Matriu de micròfons | Matriu de 8 micròfons |
| Sortida de so | 55W |
| Tipus de vidre | Optically Bonded Glass |
| Dimensions (L x A x A) | 39.06 x 39.06 x 4.29 polzades |
| Pes | 108 lliures |
| UPC | 628012404250 |
9. Informació de la garantia
The SMART Board QX265-V2-P comes with a manufacturer's warranty. For specific details regarding the warranty period and coverage, please refer to the warranty card included with your product or visit the official SMART website. SMART Remote Management is included for the length of the warranty.
Conserveu el vostre comprovant de compra per a reclamacions de garantia.
10. Atenció al client
For technical assistance, product inquiries, or service requests, please contact SMART customer support:
- Assistència en línia: Visit the official SMART support website for FAQs, knowledge base articles, and software downloads.
- Informació de contacte: Refer to the SMART weblloc web per a números de contacte regionals i assistència per correu electrònic.





