EE HH10E

EE Smart 4G Hub 2 (HH10E) User Manual

Comprehensive guide for setup, operation, and maintenance of your 4G WiFi Router.

1. Introducció

The EE Smart 4G Hub 2 (model HH10E) is a versatile 4G WiFi router designed to provide high-speed internet connectivity using a mobile network SIM card. It offers an alternative to traditional fixed-line broadband, ideal for temporary setups, areas with poor fixed-line infrastructure, or mobile offices. This manual provides detailed instructions for setting up, operating, and maintaining your device to ensure optimal performance.

2. Què hi ha a la caixa

Si us plau, verifiqueu que tots els components següents estiguin inclosos al vostre paquet:

EE Smart 4G Hub 2 and included accessories

Figure 2.1: The EE Smart 4G Hub 2 and its standard accessories. Ensure all items are present before proceeding.

3. Disseny del dispositiu

Familiarize yourself with the various ports, indicators, and buttons on your Smart 4G Hub 2.

Davant view of EE Smart 4G Hub 2

Figura 3.1: Frontal view of the HH10E router, showing the minimalist design and status indicators.

posterior view of EE Smart 4G Hub 2 with ports

Figura 3.2: posterior view displaying the LAN ports, power input, and SIM card slot.

lateral view of EE Smart 4G Hub 2

Figura 3.3: lateral view, highlighting the compact form factor.

A dalt view of EE Smart 4G Hub 2 showing ventilation

Figura 3.4: superior view, showing the ventilation pattern for heat dissipation.

4. Guia de configuració

4.1. Instal·lació de la targeta SIM

The Smart 4G Hub 2 requires a Nano SIM card (sold separately) to access mobile network data. Ensure the device is powered off before inserting or removing the SIM card.

  1. Locate the SIM card slot on the rear of the device (refer to Figure 3.2).
  2. Gently insert the Nano SIM card into the slot with the gold contacts facing down and the notched corner aligned correctly. Push until it clicks into place.
  3. To remove, gently push the SIM card inwards until it springs out.

4.2. Encès

Connect the provided power adapter to the power input port on the rear of the hub, then plug the adapter into a wall outlet. The device will automatically power on and begin its startup sequence.

4.3. Configuració Inicial

Upon first power-on, the hub will attempt to connect to the mobile network. The status indicator lights on the front of the device will provide feedback:

The default WiFi network name (SSID) and password (WiFi Key) are typically found on a label on the bottom or rear of the device. Use these credentials to connect your devices.

5. Instruccions de funcionament

5.1. Dispositius de connexió

You can connect devices to the Smart 4G Hub 2 via WiFi or Ethernet cable.

5.2. Accedint al Web Interfície

For advanced settings and monitoring, you can access the hub's webInterfície de gestió basada en:

  1. Ensure your device is connected to the Smart 4G Hub 2's WiFi network or via an Ethernet cable.
  2. Obre a web navegador (per exemple, Chrome, Firefox, Edge).
  3. A la barra d'adreces, escriviu l'adreça IP predeterminada (normalment 192.168.1.1 or 192.168.8.1) o el web address provided on the device label, then press Enter.
  4. Enter the administrator username and password. These are typically found on the device label.

5.3. Configuració de la xarxa

Dins del web interface, you can configure various network settings, including:

6. Manteniment

To ensure the longevity and optimal performance of your EE Smart 4G Hub 2, follow these maintenance guidelines:

7. Solució De Problemes

This section addresses common issues you might encounter with your Smart 4G Hub 2.

ProblemaCausa possibleSolució
No internet connection (Flashing Aqua light)No SIM card, incorrect SIM insertion, no network signal, incorrect APN settings.Ensure SIM is correctly inserted. Check network coverage in your area. Verify APN settings via the web interface. Restart the hub.
Slow internet speedsPoor network signal, too many connected devices, network congestion, hub placement.Relocate the hub to an area with better signal. Reduce the number of active devices. Try restarting the hub.
No es pot connectar a WiFiIncorrect WiFi password, device too far from hub, WiFi disabled.Double-check WiFi password. Move closer to the hub. Ensure WiFi is enabled via the web interfície.
No es pot accedir web interfícieIncorrect IP address, device not connected to hub, incorrect login credentials.Verify the IP address (e.g., 192.168.1.1). Ensure your device is connected to the hub. Use the correct admin username and password from the device label.

If issues persist after following these steps, please contact customer support for further assistance.

8. Especificacions

Key technical specifications for the EE Smart 4G Hub 2 (HH10E):

Nom del modelHH10E
MarcaEE
Tecnologia de connectivitatWi-Fi, LTE
Comunicació sense fils estàndard802.11n, 802.11b, 802.11a, 802.11g, 802.11ac
Classe de banda de freqüènciaDoble banda
SIM SizeNano SIM
Ports LAN2
Màxim dispositius connectatsFins a 60
WiFi Radius30 metres
Average Download Speeds40 Mbps
Components inclososSmart 4G Hub, USB cable (Power), Power adapter, Quick Start Guide
Dimensions (aprox.)22 x 14.1 x 7.8 cm
Pes (aprox.)350 g

9. Garantia i Suport

As this product is listed as "Renewed" by Amazon Renewed, it typically comes with a specific return policy and limited warranty provided by the seller or Amazon Renewed program. Please refer to your purchase documentation or the Amazon Renewed policy for details regarding warranty coverage and return periods.

For technical support or assistance with your EE Smart 4G Hub 2, please contact the seller directly through your Amazon order history. For general inquiries about the EE network or services, refer to the official EE support channels.