Phonak ComPilot II

Phonak ComPilot II User Manual

For Phonak Venture Series Hearing Aids

1. Introducció

This manual provides essential instructions for the proper use and maintenance of your Phonak ComPilot II. The ComPilot II is a streaming accessory designed to enhance the functionality of your Phonak Venture series hearing aids by facilitating wireless connectivity to various audio sources.

Si us plau, llegiu aquest manual detingudament abans de fer servir el dispositiu per garantir un rendiment i una longevitat òptims.

2. Producte acabatview

The Phonak ComPilot II serves as an intermediary device, connecting your Phonak Venture series hearing aids to Bluetooth-enabled audio devices such as mobile phones, MP3 players, and computers. It allows for direct audio streaming into both hearing aids, improving clarity and listening experience.

Phonak ComPilot II device with neck loop

Figure 1: Phonak ComPilot II device with integrated neck loop for wearing.

Característiques principals:

Contents of the Phonak ComPilot II package including device, manual, and accessories

Figure 2: Package contents, showing the ComPilot II, instruction manual, and charging accessories.

3. Configuració

3.1. Càrrega inicial

  1. Connect the provided power charger to the ComPilot II charging port.
  2. Connecteu el carregador a una presa de corrent elèctrica estàndard.
  3. Allow the device to charge fully before first use. The charging indicator light will change to indicate a full charge.
Phonak ComPilot II device placed in a charging dock

Figure 3: ComPilot II device in its charging cradle.

3.2. Emparellament amb audiòfons

The Phonak ComPilot II must be professionally paired with your Phonak Venture series hearing aids. This process typically requires specialized equipment and should be performed by a qualified hearing care professional or Phonak dealer. Please contact your audiologist or hearing aid specialist for assistance with pairing.

3.3. Emparellament amb dispositius Bluetooth

  1. Ensure your ComPilot II is charged and turned on.
  2. Activate Bluetooth on your desired audio device (e.g., smartphone, tablet).
  3. Put the ComPilot II into pairing mode (refer to the device's specific button sequence, usually by pressing and holding a dedicated Bluetooth button).
  4. Select "Phonak ComPilot II" from the list of available Bluetooth devices on your audio source.
  5. Once paired, audio from your device will stream directly to your hearing aids.

4. Instruccions de funcionament

4.1. Wearing the ComPilot II

The ComPilot II is designed to be worn around your neck using the integrated neck loop. Ensure the device is positioned comfortably for optimal microphone performance during phone calls.

Phonak ComPilot II device with its neck loop extended

Figure 4: ComPilot II showing the full length of the neck loop.

4.2. Transmissió d'àudio

4.3. Trucades telefòniques

5. Manteniment

5.1. Neteja

5.2. Emmagatzematge

When not in use, store the ComPilot II in a cool, dry place, away from direct sunlight and extreme temperatures.

6. Solució De Problemes

If you experience issues with your ComPilot II, please refer to the following common solutions:

ProblemaCausa possibleSolució
No hi ha transmissió d'àudio en temps real als audiòfons.ComPilot II not turned on, not charged, not paired with hearing aids, or not paired with audio device.Ensure ComPilot II is on and charged. Verify professional pairing with hearing aids. Re-pair with Bluetooth audio device.
Audio cuts out intermittently.Interference, low battery, or device too far from audio source.Charge ComPilot II. Move closer to the audio source. Avoid environments with strong electromagnetic interference.
Cannot pair with a new Bluetooth device.ComPilot II is not in pairing mode, or too many devices already paired.Ensure ComPilot II is in pairing mode. Delete old pairings if necessary (refer to full user guide for specific steps).

If the problem persists, please contact your hearing care professional for further assistance.

7. Especificacions

8. Garantia i Suport

8.1. Informació de la garantia

The Phonak ComPilot II comes with a 1-year repair warranty des de la data de compra. Aquesta garantia cobreix defectes de fabricació i avaries en condicions d'ús normal. Conserveu el comprovant de compra per a reclamacions de garantia.

8.2. Política de devolució

A Política de devolució de 30 dies is applicable from the date of purchase. For details on returns, please refer to the retailer's specific return guidelines.

8.3. Atenció al client

For technical support, warranty claims, or further assistance, please contact your authorized Phonak dealer or hearing care professional. They are equipped to provide specialized support for your device.