Manual d'usuari del telèfon IP empresarial Grandstream GXP2100 de 4 línies

1. Introducció

The Grandstream GXP2100 is an enterprise-grade IP phone designed for business communication. It features support for four lines, a backlit graphical LCD, and various programmable keys to enhance user experience. This manual provides detailed instructions for the installation, configuration, and operation of your GXP2100 IP phone.

2. Contingut del paquet

Upon unpacking your Grandstream GXP2100, verify that all items are present and in good condition. The standard package typically includes:

• Grandstream GXP2100 IP Phone Unit
• Auricular amb cable en espiral
• Suport de telèfon
• Cable Ethernet
• Adaptador de corrent
• Quick Installation Guide (this manual provides more detail)

Image 2.1: Grandstream GXP2100 IP Phone unit, handset, coiled cord, power adapter, Ethernet cable, and quick start guide, displayed with its retail packaging.

3. Característiques del producte

The GXP2100 IP phone offers a range of features designed for efficient business communication:

• Tecles de línia: 4 dual-color line keys supporting up to 4 SIP accounts.
• Tecles programades: 3 XML programmable context-sensitive soft keys for dynamic functions.
• BLF Extension Keys: 7 dual-color BLF (Busy Lamp Field) extension keys, supporting up to 11 call appearances.
• Conference Calling: Up to 5-way conference capability.
• Qualitat d'àudio: HD wideband audio and a superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation.
• Connectivitat de xarxa: Dual network ports with integrated Power over Ethernet (PoE).
• Guia telefònica: Automated phone book synchronization with directory servers using XML.
• Aplicacions: Integrated real-time web applications (e.g., weather, stock, currency, RSS news).
• Seguretat: Advanced security protection for privacy.
• Desplegament: Supports automated provisioning for easy deployment.

Imatge 3.1: Frontal view of the Grandstream GXP2100 IP Phone, highlighting the display, keypad, and function buttons.

4. Configuració

4.1 Connexió física

Follow these steps to connect your GXP2100 IP phone:

1. Connecteu el telèfon: Plug the coiled cord into the handset port on the side of the phone and into the handset.
2. Connect the Headset (Optional): If using a headset, plug it into the dedicated headset port.
3. Connecteu-vos a la xarxa:
   • If using PoE: Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled switch or hub.
   • If not using PoE: Connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch/router. Then, connect the power adapter to the phone's power jack and to an electrical outlet.
4. Connexió a l'ordinador (opcional): If you wish to connect a computer through the phone, connect an Ethernet cable from the PC port on the phone to your computer's Ethernet port.

Imatge 4.1: Lateral view of the Grandstream GXP2100 IP Phone, showing the various connection ports for handset, headset, LAN, and PC.

4.2 Configuració inicial

After physical connection, the phone will attempt to obtain an IP address via DHCP. You can access the phone's web configuration interface for detailed setup:

1. Obtenir l'adreça IP: Premeu el botó Menú button on the phone, navigate to Estat, doncs Estat de la xarxa to find the phone's IP address.
2. Accés Web Interfície: Obre a web browser on a computer connected to the same network and enter the phone's IP address in the address bar.
3. Inici de sessió: Enter the administrator username and password (default values are typically 'admin' for both, refer to your network administrator or Grandstream documentation for specific defaults).
4. Configure SIP Accounts: Navegueu fins a Comptes section to configure your SIP account details provided by your VoIP service provider. This includes SIP Server, SIP User ID, Authenticate ID, and Password.
5. Save and Apply: After making changes, save and apply the configuration. The phone may reboot.

5. Instruccions de funcionament

5.1 Funcions de trucada bàsiques

• Fer una trucada:
  1. Agafeu l'auricular, premeu Altaveu botó o premeu un botó disponible Línia clau.
  2. Marqueu el número desitjat.
  3. Premeu el botó ENVIAR button or wait a few seconds for automatic dialing.
• Respondre una trucada:
  • Agafa l'auricular.
  • Premeu el parpelleig Línia clau.
  • Premeu el botó Altaveu botó.
• Finalització d'una trucada: Pengeu el telèfon o premeu Altaveu button if using speakerphone.

5.2 Advanced Call Functions

• Manteniu: Durant una trucada activa, premeu MANTENIM button. The line key will flash. To resume, press the flashing Línia clau.
• Transferència:
  1. Durant una trucada activa, premeu TRANSFERÈNCIA soft key. The active call will be put on hold.
  2. Marqueu el número al qual voleu transferir la trucada.
  3. Premeu el botó TRANSFERÈNCIA soft key again to complete the transfer (blind transfer) or wait for the party to answer and announce the call before pressing TRANSFERÈNCIA (trasllat assistit).
• Conferència:
  1. Durant una trucada activa, premeu CONF soft key. The active call will be put on hold.
  2. Dial the number of the next participant and press ENVIAR.
  3. Quan la segona part respongui, premeu el botó CONF soft key again to establish the conference call. Repeat for additional participants (up to 5-way).
• Silenciar: Premeu el botó MUT botó per silenciar el micròfon durant una trucada. Premeu-lo de nou per activar el so.
• Altaveu: Premeu el botó Altaveu botó per activar o desactivar el mode d'altaveu.
• BLF Keys: The BLF (Busy Lamp Field) keys can be programmed to monitor the status of other extensions. A green light indicates idle, red indicates busy, and flashing red indicates ringing. Pressing a BLF key can initiate a call to that extension or pick up a ringing call.
• Tecles programades: The three soft keys below the LCD display change their function based on the phone's current state (e.g., during a call, idle, or in a menu). Their current function is displayed on the LCD directly above them.

6. Manteniment

• Neteja: Feu servir un drap suau i sec per netejar la superfície del telèfon. Eviteu productes de neteja o dissolvents abrasius.
• Actualitzacions de firmware: Grandstream periodically releases firmware updates to improve performance and add features. Firmware updates are typically performed via the phone's web interface. Consult your network administrator or Grandstream's official support resources for the latest firmware and update procedures. Manual firmware updates often require downloading files from the manufacturer and hosting them on a local web servidor.
• Condicions ambientals: Operate the phone within recommended temperature and humidity ranges to ensure optimal performance and longevity.

7. Solució De Problemes

This section addresses common issues you might encounter with your GXP2100 IP phone.

8. Especificacions

Key technical specifications for the Grandstream GXP2100 IP Business Phone:

9. Garantia i Suport

For warranty information, technical support, or further assistance with your Grandstream GXP2100 IP Phone, please refer to the official Grandstream website or contact your product vendor. Keep your purchase receipt and product serial number handy when seeking support.

Grandstream oficial Weblloc: www.grandstream.com