BOSCH TIE20 Fully Automatic Espresso Machine

Product Information

Specifications:

• Product Name: Serie 2 VeroCafe TIE20 Fully Automatic Espresso Machine

Product Usage Instructions

Safety
Ensure to follow all safety guidelines provided by the manufacturer to prevent accidents or injuries.

Environmental Protection and Saving
Dispose of packaging materials in accordance with local regulations. Save energy by utilizing power-saving features.

Getting Started

1. Fill the water tank (1) with fresh water.
2. Close the water tank lid (2).
3. Switch on the machine using the power button (6).
4. Wait for the display (4) to show the ready status.

Using the Machine

Press the appropriate buttons on the control panel (4.2) to
select your desired coffee type and size. Follow the instructions
on the display for brewing your espresso.

FAQ

• How do I clean the espresso machine?
  Refer to the user manual for detailed instructions on cleaning and maintenance procedures. Regularly clean and descale the machine to ensure optimal performance.
• What should I do if the machine displays an error code?
  If you encounter an error code, consult the troubleshooting section of the manual for guidance. If the issue persists, contact customer service for further assistance.

Further information and explanations are available online:

Safety

Observe the following safety instructions.

General information

• Read this instruction manual carefully.
• Keep the instruction manual and the product information safe for future reference or for the next owner.
• Do not connect the appliance if it has been damaged in transit.

Intended use
Only use this appliance:

• for preparing hot drinks.
• in private households and in enclosed spaces in a domestic environment.
• up to an altitude of max. 2000 m above sea level.

Restriction on user group
This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Children must not perform cleaning or user maintenance unless they are at least 8 years old and are being supervised. Keep children under the age of 8 years away from the appliance and power cable.

Safety information
WARNING ‒ Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate.

• Keep packaging material away from children.
• Do not let children play with packaging material.
• Children may breathe in or swallow small parts, causing them to suffocate.
• Keep small parts away from children.
• Do not let children play with small parts.

WARNING ‒ Risk of electric shock!
Incorrect installation is dangerous.

• Connect and operate the appliance only in accordance with the specifications on the rating plate.
• Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
• The protective conductor system of the domestic electrical installation must be properly installed.

If the appliance or the power cord is damaged, this is dangerous.

• Never operate a damaged appliance.
• Never operate an appliance with a cracked or fractured surface.
• Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
• If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.

Improper repairs are dangerous.

• Repairs to the appliance should only be carried out by trained specialist staff.
• Only use genuine spare parts when repairing the appliance.
• If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

An ingress of moisture can cause an electric shock.

• Never immerse the appliance or the power cord in water.
• Liquids must not be spilled on the appliance plug connection.
• Only use the appliance in enclosed spaces.
• Never expose the appliance to intense heat or humidity.
• Do not use steam- or high-pressure cleaners to clean the appliance.

WARNING ‒ Risk of fire!
The appliance will become hot.

• Ventilate the appliance adequately.
• Never operate the appliance in a cabinet.
  It is dangerous to use an extended power cord and non-approved adapters.
• Do not use extension cables or multiple socket strips.
• Only use adapters and power cords approved by the manufacturer.
• If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted.

WARNING ‒ Risk of burns!
Some parts of the appliance become very hot.

• Never touch hot appliance parts.
• After use, allow hot appliance parts to cool down before touching.

WARNING ‒ Risk of scalding!
Freshly prepared drinks are very hot.

• Leave drinks to cool down if necessary.
• Do not let escaping liquids or steam come into contact with your skin.

WARNING ‒ Risk of injury!
Improper use of the appliance may endanger the user.

• To avoid injuries, only use the appliance for its intended purpose.
  Trapped fingers when closing the appliance door.
• Be careful of your fingers when closing the appliance door. The grinder rotates.
• Never reach into the grinder.

WARNING ‒ Danger: Magnetism!
The appliance contains permanent magnets. These may affect electronic implants, e.g. pacemakers or insulin pumps.

• People with electronic implants must stand at least 10 cm away from the appliance.
• This minimum distance of 10 cm must also be observed for the water tank when removed.

WARNING ‒ Risk of harm to health!
During filtering, there may be a slight increase in the potassium level, which is possibly not good for dialysis patients and people with kidney disease.

• Consult a doctor before use if you have kidney disease or follow a special potassium diet.
  Soiling on the appliance may be harmful to health.
• To ensure hygiene, follow the cleaning instructions for the appliance.
  Water from the hot water circuit can be harmful to health.
• Only ever use the appliance with fresh, cold, non-carbonated drinking water.

Environmental protection and saving energy

Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.

• Sort the individual components by type and dispose of them separately.

Tips for saving energy
If you follow these instructions, your appliance will use less energy.
Set the interval for automatic switch-off to the smallest value.

• If the appliance is not being used, it will switch itself off earlier.
• Do not interrupt the dispensing process prematurely.
• The amount of water or milk that is heated is used optimally.
• Descale the appliance regularly.
• Limescale deposits increase the appliance’s energy consumption.

Installation and connection

Scope of delivery
After unpacking all parts, check for any damage in transit and completeness of the delivery.

Note: Different accessories are enclosed depending on the appliance model. This accessory is shown in a frame with a dashed line.

Installing and connecting the appliance
ATTENTION! Risk of damage to the appliance. If the appliance is not started up correctly, it may be damaged.

• Use the appliance in frost-free rooms only.
• If the appliance has been transported or stored below 0°C, wait 3 hours at room temperature before starting it up.
• After plugging in, always wait approx. 5 seconds.

1. Place the appliance on a level, water-resistant surface that is capable of bearing its weight.
2. Using the mains plug, connect the appliance to an earthed socket that has been correctly installed.
3. Familiarising yourself with your appliance

Familiarising yourself with your appliance

Appliance
You can find an overview of the parts of your appliance here.
Note: Individual details and colors may differ, depending on the appliance model.

Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

Display

Display
The display shows the selected drinks, settings and setting options, as well as messages about the appliance’s operating status.
The display shows additional information and action steps. The information is hidden after a short period or by pressing a button. The action steps are hidden when they have been completed.
Note: If no display language is available in your national language, select an available display language, e.g. English.

Accessories

Use original accessories. These have been made especially for your appliance.

Before using for the first time

Preparing and cleaning the appliance
Remove the protective foils and clean the appliance and individual parts. Follow the illustrated instructions at the beginning of this manual.
ATTENTION! Unsuitable beans can block the grinder.

• Only use pure, roasted bean mixes that are suitable for use in fully automatic coffee or espresso machines.
• Do not use glazed coffee beans.
• Do not use caramelized coffee beans.
• Do not use coffee beans that have been treated with additives containing sugar.
• Do not add instant coffee.

Fig. 3 – 10

Note: Fill the water tank with fresh, cold, non-carbonated drinking water every day.
Tip: To keep the coffee beans at their best, store them in a sealed container in a cool place.
You can keep the coffee beans in the bean container for several days without them losing their aroma.

Performing initial start-up
After connecting the appliance to the power supply, configure the settings for the language selection. The language selection step only appears when the machine is switched on for the first time.

1. Press to switch on the appliance.
   The display will show the language that is preset.
2. Press button Cappuccino repeatedly until the display shows the required language.
3. To confirm that you want to use these settings, press “ok” button Latte Macchiato..
   The appliance is rinsed. When the display shows “Choose beverage”, the appliance is ready for use.

Tip: You can change the language at any time.

General information
Please bear this information in mind so that you can get the best out of your appliance.
Notes

• The appliance has been programmed at the factory with standard settings for optimum operation.
• The grinder has been factory-set for optimum operation. If coffee is only dispensed drop by drop or is too thin and with too little crema, you can adjust the grinding level when the grinder is running.
• During operation water droplets may form at the ventilation slits.
• If you do not perform any actions on the appliance for a certain period, it will switch off automatically. You can change the duration in the basic settings.
• For technical reasons steam can escape from the appliance.
• If you press a button, a signal tone sounds. You can deactivate the signal tone in the basic settings.

Tip: Check and set the water hardness before using your appliance.
Note
The first beverage will not yet have its full aroma if:

• You are using the appliance for the first time.
• You have run a service programme.
• You have not used the appliance for a long time.

Do not drink the beverage.
Tip: You will get a stable, fine-pored crema after you have started up your appliance and dispensed a few cups.

Water filter
You can use a water filter to minimise limescale deposits and reduce impurities in the water. The limescale content of the water influences the aroma and crema of coffee. There is an aroma ring on the underside of the BRITA INTENZA water filter. Turn the aroma ring to set the optimum aroma level for your mains water.

Inserting or replacing a water filter
If you have to change the inserted water filter, lights up on the display.

ATTENTION!
Possible damage to the appliance due to limescale build-up.

• Change the water filter in good time.
• Change the water filter after 2 months at the latest.
• Observe the display messages.

Requirement: The appliance is switched on.

1. 1. Press and hold buttons and calc’n Clean simultaneously for at least 3 seconds.
2. Press button Cappuccino until the display shows “W. hardness”.
3. Confirm with “ok” button Latte Macchiato.⁠.
4. Press button Cappuccino until the display shows “Water filter”.
5. Confirm with “ok” button Latte Macchiato.⁠.
   • The display shows “Filter act.”.
6. Immerse the water filter in a glass of water with the opening facing up and press the sides together lightly until no more air bubbles rise to the surface.
   → Fig. 7
7. Set the water hardness on the aroma ring of the water filter.
   • Press the water filter firmly into the empty water tank.
     → Fig. 8
     You can find out the water hardness from your local water supplier.
8. Fill the water tank with water up to the max mark.
9. Insert water tank into the appliance.
10. Place a container with a capacity of at least 1 l under the outlet.
11. Press the “ok” button Latte Macchiato. to save the setting and start rinsing.
    • Water will now flow through the filter.
12. Press “<” button coffee to exit the menu.
13. Empty the container.
    • The appliance is ready to use.

Removing the water filter
You can also operate your appliance without a water filter.

1. Remove the water filter.
2. Set the water hardness.

Tips

• You should also change your water filter for reasons of hygiene.
• With a water filter you need to descale your appliance less frequently.
• If you use a water filter, your coffee will be more flavorsome.
• The water filter can be purchased from retailers or customer service.

Basic operation

Switching the appliance on or off

• Press ⁠.
  When the appliance is switched on or off, it will rinse itself automatically. When switched off, the appliance will emit steam into the drip tray for cleaning. The appliance will not rinse itself if the appliance is still warm when switched on or if no beverage was dispensed before it was switched off.

Dispensing beverages
Find out how to prepare a drink of your choice.

WARNING
Risk of scalding!
Freshly prepared drinks are very hot.

• Leave drinks to cool down if necessary.
• Do not let escaping liquids or steam come into contact with your skin.

Dispensing a coffee drink made from fresh beans

1. Place a cup under the outlet system.
2. To set the coffee strength, press the button repeatedly.
3. Press button Espresso or ⁠coffee.
   The coffee is brewed and then dispensed into the cup.
   Tip: To stop the current dispensing step early, press the Espresso or coffee button.

Dispensing drinks with milk
You can make coffee drinks with milk or froth up milk.
WARNING Risk of burns!
The milk frother gets very hot.

• Let the milk frother cool down before you touch it.

ATTENTION!
Milk residues can dry on surfaces and are difficult to remove.

• Clean the milk frother after each use.

Tips

• You can also use plant-based alternatives to milk, e.g. soya milk.
• The quality of the milk froth depends on the type of milk or plant-based alternative used.

Dispensing a coffee drink with milk
You can choose between cappuccino and latte macchiato.

1. Fill a large cup or large glass with approx. 100 ml milk for cappuccino or approx. 150 ml milk for latte macchiato.
2. Place the cup or glass under the outlet system.
3. Slide the outlet system and milk frother right down.
4. To set the coffee strength, press the button repeatedly.
5. Press button Cappuccino or ⁠Latte Macchiato.
   The milk is first frothed up in a cup or glass. The coffee is then brewed and dispensed into the cup or the glass.
   Tip: To stop the current dispensing step early, press the Cappuccino or Latte Macchiato button.

Frothing up milk

1. Fill a large cup or large glass with approx. 100 ml milk.
2. Place the cup or glass under the outlet system.
3. Slide the outlet system and milk frother right down.
4. Press the Milk button.
   The milk is frothed up.

Note: To stop the dispensing process early, press the Milk button.

Drink settings
Prepare a drink according to your taste.
Adjusting the coffee strength
Before making a drink, you can adjust the coffee strength.

• To adjust the coffee strength, press the button repeatedly.

Note: The coffee strength selected is then active for all drinks made with coffee.

Adjusting the filling level
You can adjust the filling level of your drinks.

1. Place a cup under the outlet system.
2. Press and hold button Espresso or coffee for 3 seconds.
   • Dispensing takes place, with the button selected flashing.
   • The display shows the progress. → Fig. 11
3. Once the required filling level is reached, press the button selected to stop.

Notes

• The new filling level is only apparent when the next drink is dispensed.
• You can set the filling level 25-60 ml for espresso or 80-200 ml for coffee.
• The appliance always brews a minimum quantity of approx. 25 ml for espresso and approx. 80 ml for coffee.
  Tip: You can change the settings at any time.

Adjusting the frothing time
You can adjust the frothing time of your drinks.

1. Fill a large cup or large glass with approx. 100 ml milk for cappuccino or approx. 150 ml milk for latte macchiato.
2. Place the cup or glass under the outlet system.
3. Slide the outlet system and milk frother right down.
4. Press and hold button Cappuccino, Latte Macchiato or Milk for 3 seconds.
   • The milk is frothed up, and the button selected flashes.
   • The display shows the progress. → Fig. 11
5. Once the required frothing time is reached, press the button selected to stop.

Notes
You can set a limited time depending on the drink.
Setting the frothing time has no impact on the filling level.
Tip: You can change the settings at any time.

Dispensing two cups at once
Depending on your beverage, you can make 2 cups at the same time.

1. Press the button.
   • The display shows “Double cup on” for 5 seconds.
2. Place two cups on the left and right under the outlet system.
3. Press button Espresso or coffee⁠.
   • The LED in the button pulses.
   • The drink is prepared in 2 steps.
     The beans are ground in 2 grinding operations.
   • The beverages are brewed and then run into the cups.
4. Wait until the process is complete.
5. To switch off the double cup function, press the button.

Notes

• You can set the double cup function for Espresso or coffee only.
• If you have set the double cup function, you cannot dispense other drinks.
• If you do not press any other button within 90 seconds, the appliance automatically switches to the “Double cup off” setting.

Grinder

Your appliance has an adjustable grinder, which you can use to customise the grinding level of your coffee beans.

Adjusting the grinding level
Set the desired grinding level while the coffee beans are being ground.

WARNING
Risk of injury! The grinder rotates.

• Never reach into the grinder.

ATTENTION!
Risk of damage to the grinder. The grinder may be damaged if the grinding level is not set properly.

• Only set the grinding level when the grinder is running.
• Select the grinding level using the rotary selector step by step.

Tip: If the coffee is only dispensed drop by drop, set a coarser grinding level.
If the coffee is dispensed too quickly and with too little crema, set a finer grinding level.

Cup heater

You can use the cup heater to preheat your cups.

Activating and deactivating the cup heater

WARNING Risk of burns!
The cup heater1 can become very hot.

• Never touch the cup heater while hot.
• Allow the hot cup heater to cool down before touching it.
  Tip: Place the cups with their base on the cup heater to warm them to optimum effect.
• To activate or deactivate the cup heater1, press the button.

Basic settings

You can configure the basic settings for your appliance to meet your needs and call up additional functions.

Changing the basic settings

1. Press and hold buttons and calc’n Clean simultaneously for at least 3 seconds.
2. Press button Cappuccino repeatedly until the display shows the required setting.
3. Confirm with “ok” button Latte Macchiato⁠.
4. Press the button Cappuccino to change the setting.
5. Confirm with “ok” button Latte Macchiato⁠.
   The display shows “Settings saved”.
6. Press “<” button coffee to exit the menu.

Note: If you do not press any other button within 90 seconds, the appliance switches to the select beverage setting without saving.

Tip: You can change the settings at any time.

Overview of basic settings

You can find an overview of the basic settings here.

Cleaning and servicing

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

Dishwasher-safe components
Here you can find an overview of the components you can clean in the dishwasher.

ATTENTION!
Some components are sensitive to heat and may be damaged if they are cleaned in a dishwasher.

• Follow the operating instructions of the dishwasher.
• Only clean dishwasher-safe components in the dishwasher.
• Only use programmes that do not heat the components above 60 °C.

Cleaning agent
Only use suitable cleaning agents.

ATTENTION!

• Unsuitable cleaning products may damage the surfaces of the appliance.
  • Do not use harsh or abrasive detergents.
  • Do not use cleaning agents containing alcohol or spirits.
  • Do not use hard scouring pads or cleaning sponges.
• Unsuitable cleaning and descaling agents may damage the appliance.
  • Do not use pure citric acid, vinegar or any vinegar-based agents to descale the appliance.
  • Do not use descaling agent with phosphoric acid.
  • Only use cleaning tablets and descaling tablets that have been specially developed for the appliance.

Tips

• Wash new sponge cloths thoroughly to remove any salt adhering to them. Salt can cause rust film to develop on stainless steel surfaces.
• Always remove any residues of limescale, coffee, milk and cleaning/ descaling solutions immediately to prevent corrosion.

Cleaning the appliance

• WARNING Risk of electric shock!
  An ingress of moisture can cause an electric shock.
  • Never immerse the appliance or the power cord in water.
  • Liquids must not be spilled on the appliance plug connection.
  • Do not use steam- or high-pressure cleaners to clean the appliance.
• WARNING Risk of burns!
  Some parts of the appliance become very hot.
  • Never touch hot appliance parts.
  • After use, allow hot appliance parts to cool down before touching.

1. Disconnect the appliance from the mains power supply.
2. Clean the housing, the high-gloss surfaces and the control panel with a microfibre cloth.
3. Clean the outlet system with a soft, damp cloth after beverages have been dispensed.
4. Rinse the water tank with fresh, clean water.
5. If the appliance has not been used for a long time, e.g. after a holiday, clean the entire appliance, including moving parts such as the brewing unit or water tank.

Note: The appliance will rinse itself automatically if you switch it on when it is cold or switch it off after it has dispensed coffee. The system is therefore self-cleaning.

Cleaning the drip tray and coffee dregs container
Clean and empty the drip tray and coffee dregs container every day to prevent deposits. Follow the illustrated instructions at the beginning of this manual.

Fig. 12 – 16

Cleaning the milk frother
Clean the milk frother after each use to remove residues and ensure its proper function.

WARNING Risk of burns!
The milk frother gets very hot.

• Let the milk frother cool down before you touch it.

1. Fill a glass half-full with water and place under the outlet system.
2. Push the milk frother right down.
3. Press the Milk button.
   Milk system is cleaned.
4. Push the milk frother right up and allow it to cool down.
5. Remove the milk frother and clean it thoroughly.
6. Attach the milk frother again.
   Note: To stop the process early, press the Milk button.
   Tip: You can clean the milk frother in the dishwasher. After rinsing, remove the detergent residues thoroughly from the milk frother.

Cleaning the brewing unit
In addition to automatic rinsing, also remove and clean the brewing unit regularly. Follow the illustrated instructions at the beginning of the manual.

WARNING Risk of burns!
Some parts of the appliance become very hot.

• Never touch hot appliance parts.
• After use, allow hot appliance parts to cool down before touching.

ATTENTION!
The brewing unit may be damaged by improper cleaning.

• Do not use washing-up liquid.
• Do not use cleaning agents containing vinegar or acids.
• Do not clean in the dishwasher.

Fig. 17 – 26

Note: The door can only be closed if the brewing unit and drip tray are inserted correctly.

Service programmes
The calc’n Clean button lights up and the display shows “Calc’nClean required!” depending on the water hardness and use of your appliance. Use the programme to descale and clean your appliance.

ATTENTION!
Improper cleaning and descaling or a delay in doing so may damage the appliance.

• Perform Calc’nClean according to the instructions immediately.
• Only put cleaning tablets in the duct of the brewing unit.
• Do not put descaling tablets or other products in the duct of the brewing unit.

Notes

• If you do not descale and clean the appliance in good time, the appliance is locked and the display shows “Device locked”.
• To unlock the appliance, run the service programme.

Tip: Before you start the service programme, remove, clean and re-insert the brewing unit. Clean the milk frother.

Start Calc’nClean
The process takes approx. 40 minutes.

1. Press and hold the calc’n Clean button for at least 5 seconds.
   symbol lights up.
2. Open the door.
3. Remove and empty the drip tray and coffee dregs container.
4. Remove and clean the brewing unit.
5. Put a cleaning tablet into the duct of the brewing unit and re-insert the brewing unit.
6. Insert the drip tray and coffee dregs container again and close the door.
   symbol lights up.
7. If there is a water filter, remove it.
8. Fill the empty water tank with lukewarm water up to the mark and dissolve a Bosch descaling tablet in it.
9. Reinsert the water tank and place
   • container with approx. 1 l capacity under the outlet system.
10. When calc’n Clean flashes, press the calc’n Clean button.
    • The programme starts, cleans and descales the appliance.
    • calc’n Clean pulses.
    • The process takes approximately 20 minutes minutes.
    • symbol lights up.
11. Empty the container and open the door.
12. Empty the drip tray and re-insert.
13. Close the door and place the container under the outlet system again.
    • symbol lights up.
14. Clean the water tank.
    If you have removed the water filter, re-insert the water filter.
15. Fill the water tank with fresh, cold, non-carbonated drinking water up to the max mark.
16. When calc’n Clean flashes, press the calc’n Clean button.
    • The programme starts, cleans and rinses the appliance.
    • calc’n Clean pulses.
    • symbol lights up.
17. Remove and empty the drip tray and coffee dregs container.
18. Clean the drip tray and the coffee dregs container and re-insert them in the appliance.
    • The programme has ended and the appliance is ready for operation again.

Resetting a service programme
If the service programme is interrupted, e.g. by a power cut, calc’n Clean and will light up.

1. Clean the water tank. If you have removed the water filter, re-insert the water filter.
2. Fill the water tank with fresh, cold, non-carbonated drinking water up to the max mark.
3. Press the calc’n Clean button.
   • The service programme starts and rinses the appliance. The process takes approximately 2 minutes.
4. Empty the drip tray, clean it and reinsert.
5. Close the door.
   • The programme has ended and the appliance is ready for operation again.

Troubleshooting

TroubleshootingYou can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock!
Improper repairs are dangerous.

• Repairs to the appliance should only be carried out by trained specialist staff.
• Only use genuine spare parts when repairing the appliance.
• If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

Transportation, storage and disposal

Activating frost protection
Protect your appliance from frost during transport and storage.

ATTENTION!
Residues of liquid in the appliance may damage it during transport or storage.

• Empty the pipe system before transport or storage.

Requirements

• The appliance is ready to use.
• The water tank has been filled.

1. Place a large container under the outlet system and push the milk frother down.
2. Press and hold the Milk button for at least 5 seconds.
   • The LED in the button flashes, and the appliance heats up.
3. When steam escapes from the milk frother, remove the water tank.
4. Allow the appliance to cool down and wait until the display shows ⁠ “Water tank empty”.
5. Use to switch the appliance off.
6. Empty the water tank and the drip tray and thoroughly clean the appliance.
7. Disconnect the appliance from the mains power supply.
   You can now transport or store the appliance.
   Note: The brewing unit is now secured and you cannot remove it.

Disposing of old appliance
Valuable raw materials can be reused by recycling.

1. Unplug the appliance from the mains.
2. Cut through the power cord.
3. Dispose of the appliance in an environmentally friendly manner.
   Information about current disposal methods are available from your specialist dealer or local authority.

This appliance is labeled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Service
Customer ServiceFunction-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 7 years from the date on which your appliance was placed on the market within the European Economic Area.
Note: Under the terms of the manufacturer’s warranty the use of Customer Service is free of charge.

Detailed information on the warranty period and terms of the warranty in your country are available from our aftersales service, your retailer or on our website.
If you contact Customer Service, you will require the product number (ENr.) and the production number (FD) of your appliance.
The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.

Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on the appliance’s rating plate. Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

Technical specifications

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Contact data of all countries are listed in the attached service directory.

BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
www.bosch-home.com

Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
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Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom

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Documents / Resources

BOSCH TIE20 Fully Automatic Espresso Machine [pdf] Instruction Manual TIE20 Fully Automatic Espresso Machine, TIE20, Fully Automatic Espresso Machine, Automatic Espresso Machine, Espresso Machine, Machine

References

• User Manual