Biwin Intelligence Software User Guide

Biwin Intelligence Software

Introduction

Welcome to Biwin Intelligence! This multifunctional SSD management software is designed to support Biwin consumer-brand SSD products. For a more convenient and more secure storage experience, this software helps users manage their drives with features like Performance Test, Data Migration, Firmware Update, and more. This guide provides detailed installation and usage instructions to help you fully leverage the powerful features of this software.

Support1.1 Supported Modelsed Models
SSD: GM3500 / GM6 / GM7 /GM9/ GM7000 / GM7000 Heatsink / GM9000 /GM9000HS Portable SSD: GP30

Connection t1.2 Connection typeype
PCIe or SSD Enclosure
Supported SSD Enclosures: JMS583 / ASM2362 / ASM2364 / ASM2464PD / RTL9210B

Installation Guide

System Requirementsem Requirements

• Operating System: Windows 10/11
• Minimum RAM: 4 GB
• Storage Space: At least 500 MB of free space available

Download Link2.2 Download Link

• Visit the Consumer-Grade Website: https://www.predatorstorage.com/biwin-intelligence/

Basic Features

Feature Modules

• Description: Drive Information, S.M.A.R.T., Error Scan, Performance Test, Performance Optimization, Drive Erase, Data Migration, Drive Cloning, Firm- ware Update, System Information, Settings.

Drive Inf3.2 Drive Information

• Description: Provides detailed data to help you quickly understand your drive’s status.

Information displayed includes:

• Basic Information: Serial Number, Firmware, Manufacturer, Interface, Interface Speed;
• Drive History: Total Host Reads, Total Host Writes, Total NAND Writes, Power Cycles, Power-On Hours; Drive Status: Health, Temperature;
• Drive Partition: Total Capacity, Used Capacity, Unallocated Capacity.

Steps:

• Open the software, and the Drive Information page will appear by default;
• Select the drive to view (if multiple drives are connected); Check the detailed information and status of the drive on the right side.

S.M.A.R.T.
Description: S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) monitors and analyzes your drive to detect possible failure early.

Steps:

• Click the “Drive Information” icon and then the “S.M.A.R.T.” button in the bottom-right corner of the Drive Information page;
• View the S.M.A.R.T. parameters and their current values;
• Check the health status using the status indicator (green = good, yellow = normal, red = warning);
• Click the refresh button next to the status indicator to update the S.M.A.R.T. information.

Error Sc Scanan
Description: Provides Quick Scan and Deep Scanmodes to detect potential drive faults.

Steps:

• Click the “Error Scan” icon;
• Select Scan Mode: Quick Scan or Deep Scan;
• Click the “Start” button;
• After the update, follow the shutdown prompt to complete the firmware update. The firmware will be updated to the latest version after restarting.

Performance Test
Description: Provides the drive’s read and write performance and detailed data.

Steps:

• Click the “Performance Test” icon;
• Set the “Setup Benchmark” with the performance indicators;
• Click the “Start” button. After the test is complete, you can view the results. If needed, you can click the “Retry” button to run it again.

Drive Er3.6 Drive Erasease
Description: Erases the file system index and directory structure or resets the drive to its factory settings.

Steps:

• Click the “Drive Erase” icon;
• Select the drive to erase and choose the erasure method; Click the “Start” button and confirm the risk;
• After completion, view the results and click the “Retry” button to run it again.

Notes:

• Standard Erase: Erases the drive’s file system index and directory structure, losing the original data and partition information, and the drive will be uninitialized;

Data Migra Migrationation
Description: Transfers data from the source drive to the target drive.

Steps:

• Click the “Data Migration” icon;
• Select the source and target drives;
• Choose the files to migrate and the target directory;
• Click the “Start” button. After the migration is complete, you can view the results. If needed, you can click the “Retry” button to run it again.

Drive Cloning3.8 Drive Cloning
Description: Duplicates data from the source drive to the target drive. This feature is recommended for system cloning.

Steps:

• Click the “Drive Cloning” icon;
• Select the source and target drives;
• Click the “Start” button;
• After cloning is complete, you can view the results. If needed, you can click the “Retry” button to run it again.

System Information
Description: Provides details about the system configuration.

Steps:

• Click the “System Information” icon;
• The interface will display information about the current host, including op erating system information, hardware specifications and storage controller details.

 User Guide Guide
Description: Provides detailed instructions, usage notes, and solutions to common issues for reference.

Steps:

• Click the “User Guide” button to view detailed content.

Setting

Auto Scan
Description: Allows users to choose whether to enable the Auto Scan feature.
Language Option
Description: Supports a multilingual interface with Simplified Chinese, Traditional Chinese and English for global users.

Theme Option
Description: Supports Light/Dark mode, allowing users to switch between themes based on their preference.
Download Updates
Description: Allows users to choose whether to enable the automatic download of software updates.
Software Update
Description: Allows users to update the software to access the latest features.
Terms of Use and Privacy Policy
Description: Includes legal disclaimers and policy terms for reference.

Notes

1. Drive Detection & Identification
2. If the drive fails to load in Biwin Intelligence, please check its status under “Disk Management” to confirm it is properly mounted.
3. If a partition lacks a drive letter or is identified as a partition of another system type, Biwin Intelligence will classify it as a Vol partition with an available capacity of 0 MB and mark the drive as unsupported.
4. If “No Partition Detected” is displayed, press WIN+X to open the “Disk Management” interface, initialize the SSD and create partitions before proceeding.
5. S.M.A.R.T. values are displayed in hexadecimal format.
6. Error Scan & Performance Test
7. The duration of the Deep Scan increases exponentially as the remaining free space grows. Error Scan does not support partition operations, which may result in failure.
8. Deep Scan includes a preparation phase followed by the actual scanning phase.
9. During the normal testing process, the drive must not be abnormally removed or the testing tool forcibly turned off; otherwise, it will cause abnormal functions of the drive.

Drive Erase

1. Before performing Drive Erase, please ensure that all important data has been backed up. 4.3.2 If Secure Erase fails, please update your Windows version and try again.
2. If the SSD fails to erase when connected through an external enclosure, please reconnect the SSD via PCIe to the host and try again.
3. CFexpress memory card must be connected via a Biwin card reader.

Performance Optimization & Firmware Update

1. Performance Optimization and Firmware Update may take some time. Please wait.
2. CFexpress memory card must be connected via a Biwin card reader.

Data Migration & Drive Cloning

1. Before performing Drive Cloning, please ensure that all important data has been backed up. 4.5.2 Before performing Data Migration or Drive Cloning, please ensure that the target drive has suf-ficient storage capacity.
2. During Data Migration, a new folder will be created in the selected path of the target drive to store the migrated data.
3. The source drive for Drive Cloning and Data Migration is selected from the drive list, while the target drive is chosen from a dropdown menu.
4. Data Migration may fail if the source drive is the system drive due to read permission issues.
5. Drive Cloning is supported only when the source drive is a Biwin, Acer, or HP drive, or a system drive from other brands; the target drive must be a Biwin, Acer, or HP drive.
6. Partition copy is currently unavailable when the target disk is a SATA drive.

Settings

1. Biwin Intelligence automatically refreshes detected drive information every five minutes. This feature can be turned off in the Settings menu.
2. Biwin Intelligence will automatically download updates. This feature can be turned off in the Settings menu.
3. During the installation and use of Biwin Intelligence, third-party antivirus software may issue warnings. However, Biwin Intelligence ensures user privacy and security remain uncompromised. Please add the C:\Windows\BIWIN DISK MASTER directory as a trusted directory in Security Manager.

Hardware Operations & Compatibility

1. When inserting/removing the M.2 drive while the computer is on, you must completely shut down and restart the system for it to work properly.
2. When using Biwin Intelligence, please avoid performing irregular read/write operations on the drive, such as formatting partitions or overwriting the drive.
3. Resilient File System (ReFS) partitions created on higher operating system versions are recognized as RAW partitions on lower OS versions, which may impact the functionality of certain features.

With Biwin Intelligence, users can efficiently manage their hard drives and enhance their device experience. For further assistance, please visit the Biwin website or contact technical support.