AT T logoSmart Call Blocker Instructions

Read before use!

Introducing Smart call blocker*§
DL72210/DL72310/DL72340/DL72350/DL72510/DL72570/DL72580 DECT 6.0 cordless telephone/answering system with caller ID/call waiting
Not familiar with Smart call blocker?
Want to know more?
Smart call blocker is an effective call screening tool, which allows your phone system to screen ALL home calls. †
If you are not familiar with it or want to know more before you start, read on and learn how to change to call screening mode, and perform the necessary preparations before use.
† The screening feature of the Smart call blocker is applicable to home calls only. All incoming cell calls will get through and ring.
If you want to block a cell call, add the number to the block list. Read on and learn how to add numbers to the block list.
* Use of Smart call blocker feature requires a subscription of caller ID service.
§ Includes licensed Qalte™technology.
Issue 5.0 06/21.

So… what is Smart call blocker?

Smart call blocker filters robocalls and unwanted calls for you while allowing welcome calls to get through. You can set up your lists of welcome callers and unwelcome callers. The Smart call blocker allows calls from your welcome callers to get through, and it blocks calls from your unwelcome callers.
For other unknown home calls, you can allow, block, or screen these calls, or forward these calls to the answering system. With some easy configurations, you can set to only filter robocalls on the home line by asking the callers to press the pound key (#) before the calls are put through to you. You can also set the Smart call blocker to screen home calls by asking the callers to record their names and press the pound key (#). After your caller completes the request, your telephone rings and announces the caller’s name. You can then choose to block or answer the call, or you can forward the call to the answering system. If the caller hangs up or does not respond or record his/her name, the call is blocked from ringing through. When you add your welcome callers to your Directory or Allow list, they will bypass all screening and ring directly to your handsets.

AT T Smart Call Blocker

Move to Setup if you want to screen all unknown home calls. With Call screening active, Smart
call blocker screens and filters all incoming home calls from numbers or names that are not yet saved in your directory, Allow list, Blocklist, or Star name list. You can easily add incoming phone numbers to your Allow list and Block list. This allows you to build up your lists of allowed and blocked numbers and the Smart call blockers will know how to deal with these calls when they come in again.

Setup

Directory
Enter and save telephone numbers of  frequently called businesses, family members and friends, so that when they call, your the telephone rings without having to go through
the screening process.
Add contacts in your directory:

  1.  Press MENU on the handset.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose Directory, and then press SELECT.
  3. Press SELECT again to choose to add a new entry, and then press SELECT.
  4. Enter a telephone number (up to 30 digits), and then press SELECT.
  5. Enter a name (up to 15 characters), and then press SELECT.

To add another contact, repeat step 3.

Blocklist
Add numbers that you want to prevent their calls from ringing through.
Cell calls with numbers that have been added to your block list will also be blocked.

  1. Press CALL BLOCK on the handset.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose Block list, and then press SELECT.
  3. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose to add a new entry, and then press SELECT.
  4. Enter a telephone number (up to 30 digits), and then press SELECT.
  5. Enter a name (up to 15 characters), and then press SELECT.
    To add another entry in the block list, repeat step 3.

Allow list
Add numbers that you want to always allow their calls to get through to you without having to go through the screening process.
Add an allowed entry:

  1. Press CALL BLOCK on the handset.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose to Allow list, and then press SELECT.
  3. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose to add a new entry, and then press SELECT.
  4. Enter a telephone number (up to 30 digits), and then press SELECT.
  5. Enter a name (up to 15 characters), and then press SELECT.

To add another entry in allow list, repeat step 3.

Star name list^
Add caller NAMES to your star name list to allow their calls to get through to you without having to go through the screening process. Add a star name entry:
1. Press CALL BLOCK on the handset.
2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose Star name list, and then press SELECT.
3. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose to add a new entry, and then press SELECT.
4. Enter a name (up to 15 characters), and then press SELECT.
To add another entry in the star name list, repeat step 3.
^ There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver prerecorded messages. By entering the name of the organizations into the Star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.

You are now ready to start using your telephone system with a smart call blocker.
To turn on call screening: 
1. Press CALL BLOCK on the handset.
2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose a Set profile, and then press SELECT.
3. Press SELECT again to choose Screen unknown.
Selecting the Screen unknown profile option will set your telephone to screen all unknown home calls and ask for the callers’ names before putting the calls through to you.
Make sure you have not turned off the Smart call blocker. Otherwise, calls will not be screened.AT T Smart Call Blocker - star

What if I want to…

Choose the Smart call block configuration that best suits your needs.

Scenarios/Settings I want to screen any home calls from numbers not saved in the Directory, Allow list, or
Star name list. (1)
I want to allow all calls except the people on the Blocklist only. Default settings(2) Press 2 when I want to screen robocalls only(3)
I want to send any home calls from numbers not saved in the Directory,
Allow list or Star name list to the answering system. (4)
I want to block any home calls from  numbers not saved in the Directory, Allow list, or Star name
list. (5)
Voice guide setup Press 1 when
prompted
Press 2 when prompted
Set profile Screen unknownAT T Smart Call Blocker - Screen unknown Allow unknown Screen robotAT T Smart Call Blocker - Screen robot UnknownToAns.SAT T Smart Call Blocker - 123 Block unknown

Use voice guide to set Smart call blocker

Right after installing your phone, the voice guide will provide you a quick and easy way to configure a Smart call blocker.
AT T Smart Call Blocker - Voice guide set
After you install your telephone, the handset will prompt you to set the date and time. After the date and time setting is done or skipped, the handset then prompts if you want to set a Smart call blocker – “Hello! This voice guide will assist you with the basic setup of Smart call blocker…”. Scenarios (1) and (2) are very easy to set up with the voice guide. Just press 1 or 2 on the handset when prompted.

  • Press 1 if you want to screen home calls with telephone numbers that are not saved in your Directory, Allow list, or Star name list; or
  • Press 2 if you do not want to screen calls, and want to allow all incoming calls to get through.

AT T Smart Call Blocker - Smart call blk.

Note: To restart the voice guide:

  1. Press CALL BLOCK on the handset.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose Voice guide, and then press SELECT.

Quick setup using the Set profile option
You can perform the following steps to quickly set up a Smart call blocker, as described in the five scenarios on the right.

  1. Press CALL BLOCK on the handset.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose a Set profile, and then press SELECT.
    AT T Smart Call Blocker - Set profile
  3. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to select from the following five options, and then press SELECT to confirm.
    AT T Smart Call Blocker - Screen unknown
  • Screen unknown
  • Screen robot
  • Allow unknown
  • UnknownToAns.S
  • Block unknown

Qaltel™ is a trademark of True call Group Limited.
© 2020-2021 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.

Screen all calls except welcome calls (1)AT T Smart Call Blocker - Screen 1

  1. Press CALL BLOCK.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose a Set profile, and then press SELECT.
  3. Press SELECT again to select Screen unknown.

Block calls on the block list only (2) – Default settings

AT T Smart Call Blocker - Block calls on the block list

  1. Press CALL BLOCK.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose a Set profile, and then press SELECT.
  3. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose to Allow unknown, and then press SELECT.

Screen and block robocalls (3)

AT T Smart Call Blocker - Screen and block robocalls

  1. Press CALL BLOCK.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose the Set profile, and then press SELECT.
  3. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose Screen robot, and then press SELECT.

Forward all unknown calls to the answering system (4)

  1. Press CALL BLOCK.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose a Set profile, and then press SELECT.
  3. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose UnknownToAns.S, and then press SELECT.

Block all unknown calls (5)

AT T Smart Call Blocker - Block all unknown calls (

  1. Press CALL BLOCK.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose a Set profile, and then press SELECT.
  3.  Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose Block unknown, and then press SELECT.

AT T Smart Call Blocker - NOTENOTE:

How to unblock a telephone number?

  1. Press CALL BLOCK on the handset.
  2. Press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to choose Block list, and then press SELECT.
  3. Press SELECT to choose Review, and then press AT T Smart Call Blocker - icon 1CID or AT T Smart Call Blocker - iconDIR to browse through the block entries.
  4. When the desired entry displays, press DELETE on the handset. The screen shows Delete entry?.
  5. Press SELECT to confirm.

For complete operation instructions of Smart call blocker, read the online Complete user’s manual of your telephone system.

Documents / Resources

AT T Smart Call Blocker [pdf] Instructions
DL72210, DL72310, DL72340, DL72350, Smart Call Blocker, DL72510, DL72570, DL72580, DECT 6.0 cordless telephone, answering system with caller ID call waiting

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