Introduction
Thank you for choosing the Wintem 18000 BTU Inverter R32 Air Conditioner. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new air conditioning unit. Please read this manual thoroughly before using the appliance and keep it for future reference.
Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury. This appliance uses R32 refrigerant, which is mildly flammable. Ensure proper ventilation during installation and servicing.
- Installation must be performed by qualified personnel in accordance with national wiring standards.
- Do not operate the unit with wet hands.
- Keep the unit away from heat sources and direct sunlight.
- Ensure the power supply matches the unit's specifications.
- Do not insert objects into the air outlet.
- Turn off the power before cleaning or maintenance.
Package Contents
Verify that all items are present in the package:
- Indoor Unit
- Outdoor Unit
- Remote Control
- Installation Kit (includes necessary pipes and cables)
- User Manual (this document)
Setup
The Wintem 18000 BTU Inverter R32 Air Conditioner is a split-system unit requiring both an indoor and an outdoor component. Professional installation is highly recommended to ensure proper function, safety, and compliance with refrigerant handling regulations.
Installation Overview
The installation kit provided contains the necessary components for connecting the indoor and outdoor units. This includes refrigerant lines and electrical wiring. Ensure the mounting location for both units is structurally sound and allows for proper airflow and drainage.

Figure 1: Unit Dimensions and Refrigerant Type. This image illustrates the physical dimensions of both the indoor and outdoor units. The indoor unit measures 91 cm in length, 29.5 cm in height, and 20.5 cm in depth. The outdoor unit measures 73 cm in length, 55 cm in height, and 30.5 cm in depth. The unit uses R32 refrigerant, which has a low environmental impact (GWP 675).
The indoor unit should be placed in a location that allows for even air distribution throughout the room. The outdoor unit should be installed in a well-ventilated area, away from obstructions, and on a stable surface.
Electrical Connection
Connect the unit to a dedicated 240 Volt power supply. All electrical connections must comply with local codes and regulations. Refer to the wiring diagram in the detailed installation manual (not included in this general user manual) for specific instructions.
Operating Instructions
Your Wintem air conditioner offers various modes and control options for optimal comfort.
Basic Operation
To turn the unit ON or OFF, press the power button on the remote control or the manual control panel on the indoor unit.
Operating Modes

Figure 2: Cooling and Heating Efficiency. This image demonstrates the unit operating in cooling mode at 22°C with an A++ energy rating, and in heating mode at 28°C with an A+ energy rating. The cooling power is 5100W (up to 5910W) and heating power is 5100W (up to 6070W).
- Cooling Mode: Select the 'Cool' mode to lower the room temperature. The unit provides efficient cooling with an A++ energy rating.
- Heating Mode (Heat Pump): Select the 'Heat' mode to warm the room. The heat pump function ensures efficient heating with an A+ energy rating, making it suitable for year-round use. The 'Winter Function' prevents cold air blasts at startup by activating the fan only when the coils reach a warm temperature.

Figure 3: Winter Function. This image visually represents the internal heating elements of the air conditioner, indicating that warm air is delivered only when the system is ready, preventing initial cold drafts during heating operation.

Figure 4: Turbo and Dehumidification Functions. This image shows the Turbo mode for rapid cooling or heating, and the Dehumidification function for controlling room humidity.
- Dehumidification Mode (Strong): Ideal for humid conditions, this mode effectively removes excess moisture from the air while maintaining a comfortable temperature.
- Sleep Mode: Activates a quiet operation mode (as low as 37 dB(A)) and automatically adjusts the temperature by 1-2°C over a few hours to ensure comfortable sleep and reduced energy consumption.

Figure 5: Sleep Function. This image depicts a quiet bedroom setting with the air conditioner running in Sleep mode, highlighting its low noise output of 37 dB(A) for undisturbed rest.
- Turbo Mode: For rapid cooling or heating, select the 'Turbo' function to quickly reach your desired temperature.
Control Methods

Figure 6: Wi-Fi and Remote Control. This image illustrates the two primary methods of controlling your Wintem air conditioner: via the integrated Wi-Fi module using a smartphone app, and with the included LCD display remote control.
- Remote Control: The unit comes with a remote control featuring an LCD display and dedicated buttons for various functions (Sleep, Turbo, ECO, etc.). Point the remote control directly at the indoor unit when operating.
- Wi-Fi App Control: The integrated Wi-Fi module allows you to control the air conditioner remotely using a dedicated smartphone application. Download the app, connect your unit to your home Wi-Fi network, and follow the in-app instructions for remote operation, scheduling, and monitoring.
Maintenance
Regular maintenance ensures optimal performance and longevity of your air conditioner.
Cleaning the Anti-dust Filter
The washable anti-dust filter should be cleaned regularly, typically every two weeks or more often depending on usage and air quality. To clean:
- Turn off the air conditioner and disconnect it from the power supply.
- Open the front panel of the indoor unit.
- Carefully remove the anti-dust filters.
- Wash the filters with lukewarm water and a mild detergent. Rinse thoroughly.
- Allow the filters to dry completely in a shaded area before reinstalling. Do not expose to direct sunlight.
- Reinstall the dry filters and close the front panel.

Figure 7: Anti-dust Filter. This image highlights the washable anti-dust filter, which is easily removable for cleaning to maintain air quality and unit efficiency.
General Cleaning
Wipe the indoor and outdoor units with a soft, dry cloth. For stubborn dirt, use a damp cloth with a mild detergent, then wipe dry. Do not use harsh chemicals, abrasives, or solvents.
Troubleshooting
If you encounter issues with your air conditioner, refer to the following common problems and solutions. The unit also features an 'Autodiagnosis & Protection' function that displays error codes on the LED display for immediate identification of issues.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply; Remote control batteries low | Check power connection; Replace remote control batteries |
| Insufficient cooling/heating | Dirty air filter; Doors/windows open; Temperature setting incorrect; Obstruction at air inlet/outlet | Clean air filter; Close doors/windows; Adjust temperature; Remove obstructions |
| Unusual noise | Loose parts; Unit not level | Check for loose parts; Ensure unit is installed on a level surface |
| Water leakage | Drain pipe blocked or improperly installed | Check and clear drain pipe; Ensure proper slope for drainage |
| Wi-Fi connection issues | Router issues; Incorrect Wi-Fi settings | Restart router; Reconfigure Wi-Fi settings in the app |
If the problem persists after attempting these solutions, please contact qualified service personnel.
The 'Auto Restart' system memorizes settings in case of a power outage and restores them automatically when power returns.
Specifications
| Feature | Specification |
|---|---|
| Brand | Wintem |
| Model Number | 190210 |
| Cooling Capacity | 18000 BTU (5100W) |
| Heating Capacity | 18000 BTU (5100W) |
| Energy Efficiency (Cooling) | A++ |
| Energy Efficiency (Heating) | A+ |
| Refrigerant Type | R32 |
| Noise Level (Indoor Unit) | 65 Decibel (general), 37 dB(A) (Sleep Mode) |
| Power Supply | 240 Volt |
| Electric Power | 950 Watt |
| Annual Energy Consumption | 475 Kilowatt |
| Indoor Unit Dimensions (DxWxH) | 29.2P x 33.3l x 68.6H cm (Note: This seems to be a typo in source, likely 29.2D x 68.6W x 33.3H cm based on image) |
| Item Weight | 23.7 Kilograms |
| Filter Type | Antimicrobial Air Filter |
| Special Features | Wi-Fi Enabled, Dehumidifier, Heating and Cooling Function, Rapid Cooling, Remote Controlled, Auto Restart, Self-diagnosis |
Warranty and Support
Your Wintem 18000 BTU Inverter R32 Air Conditioner comes with a 2-year product warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use.
For warranty claims, technical support, or service inquiries, please contact your retailer or the authorized Wintem service center. Keep your proof of purchase for warranty validation.
For further assistance, please refer to the contact information provided with your purchase documentation.