Introduction
Thank you for choosing the DEEPOWER H20 PRO Electric Bicycle. This manual provides essential information for the safe assembly, operation, and maintenance of your e-bike. Please read it thoroughly before your first ride and keep it for future reference.
Safety Information
Always wear a helmet and appropriate safety gear when riding. Ensure all components are securely fastened before each use. Do not operate the e-bike under the influence of alcohol or drugs. Be aware of local traffic laws and regulations.
- Regularly check tire pressure, brake function, and battery charge.
- Avoid riding in extreme weather conditions.
- Do not exceed the maximum recommended weight capacity of 330 lbs (150 kg).
- Keep hands and feet away from moving parts.
Product Overview
Key Features
- Motor: High-speed brushless rear-mounted motor with 120 N·m maximum torque.
- Battery: Removable 48V 25Ah lithium battery, offering 75-110 km range. Full charge in 5-6 hours.
- Tires: 20'' x 4.0 wide fat tires for multi-terrain use.
- Frame: Foldable high-strength aluminum alloy frame.
- Suspension: Adjustable front suspension and central shock absorber (full suspension system).
- Gears: Shimano 7-speed gear system.
- Brakes: Front and rear hydraulic disc brakes.
- Display: Intelligent LCD display showing speed, battery level, mileage, and error codes.
- Lighting: High-brightness LED headlights and taillights.
Components Included
- Electric bicycle ×1
- Battery ×1
- Charger ×1
- Fenders ×2
- Installation kit ×1
- User Manual ×1 (This document)
Setup and Assembly
Your DEEPOWER H20 PRO electric bicycle arrives 90% pre-assembled. The included installation kit contains the necessary tools for final assembly.
- Unpacking: Carefully remove the bicycle and all components from the packaging. Retain the original packaging for potential future returns or transport.
- Handlebar Installation: Attach the handlebar to the stem, ensuring it is centered and tightened securely.
- Pedal Installation: Identify the left (L) and right (R) pedals. Thread the pedals into the crank arms by hand, then tighten with a wrench. Note that the left pedal has a reverse thread.
- Front Wheel Installation: If not already installed, attach the front wheel, ensuring the quick-release skewer or axle nuts are properly secured.
- Seat Post and Saddle: Insert the seat post into the frame and adjust the saddle height for comfortable riding. Secure the quick-release lever or bolt.
- Fender Installation: Attach the front and rear fenders using the provided hardware.
- Initial Battery Charge: Before your first ride, fully charge the battery. Refer to the "Battery Information" section for details.
- Pre-Ride Check: Perform a thorough check of all bolts, nuts, and quick releases. Verify brake function, tire pressure, and gear shifting.


Operating Instructions
Powering On/Off
To power on the e-bike, press and hold the power button on the LCD display. To power off, press and hold the same button.
LCD Display
The intelligent LCD display provides real-time information:
- Speed: Current riding speed.
- Battery Level: Indicates remaining battery charge.
- Mileage: Displays trip distance or total odometer.
- Error Codes: Alerts for system malfunctions.
- Pedal Assist Level (PAS): Shows the current level of motor assistance.

Riding Modes and Pedal Assist
The H20 PRO offers multiple riding modes:
- Pedal Mode: Ride like a traditional bicycle without motor assistance.
- Pedal Assist Mode (PAS): The motor provides assistance as you pedal. Adjust the assist level (typically 1-5) using the controls on the handlebar to vary the amount of power.
- Electric Mode (Throttle): Use the throttle for full electric power without pedaling.

Gear Shifting (Shimano 7-Speed)
Use the Shimano 7-speed shifter on the handlebar to change gears. Shift to lower gears for climbing hills and higher gears for flat terrain or downhill riding. Shift smoothly and avoid abrupt changes under heavy load.

Braking System (Hydraulic Disc Brakes)
The DEEPOWER H20 PRO is equipped with hydraulic disc brakes for reliable stopping power.
- Apply both front and rear brakes simultaneously for optimal stopping performance and control.
- Avoid sudden, hard braking, especially at high speeds or on loose surfaces, to prevent skidding.
- Regularly check brake pads for wear and hydraulic fluid levels.

Battery Information and Charging
Charging the Battery
- The 48V 25Ah battery is removable for flexible charging.
- Connect the charger to the battery charging port, then plug the charger into a standard wall outlet.
- The indicator light on the charger will show charging status (e.g., red for charging, green for fully charged).
- A full charge typically takes 5-6 hours. Do not overcharge the battery.
- Charge the battery in a dry, well-ventilated area, away from flammable materials.
Battery Care and Maintenance
- Avoid completely draining the battery. Recharge it regularly, even if not used frequently.
- Store the battery in a cool, dry place when not in use, ideally between 10°C and 20°C (50°F and 68°F).
- If storing for an extended period, charge the battery to approximately 50-60% every 2-3 months.
- Do not expose the battery to extreme temperatures or direct sunlight.
- If the battery is damaged or shows signs of malfunction, contact customer support immediately.

Maintenance
Regular maintenance ensures the longevity and safe operation of your DEEPOWER H20 PRO.
- Tires: Check tire pressure before each ride. Recommended pressure is usually indicated on the tire sidewall. Inspect for wear, cuts, or punctures.
- Brakes: Regularly check brake lever feel and stopping power. Replace worn brake pads as needed. If hydraulic brakes feel spongy, they may need bleeding by a professional.
- Chain: Keep the chain clean and lubricated. A dirty or dry chain can lead to poor shifting and premature wear.
- Gears: Ensure smooth gear changes. If shifting is rough or inconsistent, the derailleur may need adjustment.
- Bolts and Fasteners: Periodically check all bolts, nuts, and quick releases for tightness.
- Suspension: Keep suspension components clean. Check for any leaks or damage to the fork and rear shock.
- Cleaning: Clean the e-bike with a damp cloth and mild soap. Avoid using high-pressure washers directly on electrical components.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| E-bike does not power on. | Battery is not charged or not properly seated. | Ensure battery is fully charged and securely inserted. Check connections. |
| Motor not assisting. | Pedal assist level is set to zero, or a sensor issue. | Increase pedal assist level. Check for error codes on the display. |
| Brakes feel weak. | Worn brake pads, air in hydraulic line, or misaligned calipers. | Inspect brake pads and replace if worn. Consult a bike mechanic for hydraulic system issues. |
| Gears are not shifting smoothly. | Derailleur out of adjustment, dirty chain, or damaged cable. | Clean and lubricate the chain. Adjust derailleur or consult a mechanic. |
| Unusual noises during riding. | Loose components, dry chain, or bearing issues. | Check all fasteners. Lubricate chain. If noise persists, seek professional inspection. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | H20 PRO |
| Brand | DEEPOWER |
| Bike Type | Electric Fat Bike |
| Age Range | Adults |
| Number of Speeds | 7 (Shimano) |
| Color | Black |
| Wheel Size | 20 Inches |
| Frame Material | Aluminum Alloy |
| Suspension Type | Dual Suspension |
| Braking System | Hydraulic Disc |
| Motor | High-efficiency Brushless, 120 N·m Torque |
| Battery | Removable 48V 25Ah Lithium Battery (1200 Watt-hours) |
| Charging Time | 5-6 hours |
| Range | 75-110 km (depending on assist level and terrain) |
| Tire Width | 4 Inches |
| Item Weight | 32.5 Kilograms |
| Max Recommended Weight | 330 Pounds (approx. 150 kg) |
| Assembly Required | Yes (90% pre-assembled) |
| Special Features | Foldable design, Intelligent LCD display, LED lights, IPX4 waterproof rating |
Warranty and Support
Warranty Information
The DEEPOWER H20 PRO Electric Bicycle comes with the following warranty:
- Main Components (Battery, Motor, Controller, Display): 1-year warranty.
- Other Parts: 6-month warranty.
Please retain your original packaging and proof of purchase for warranty claims. The warranty covers manufacturing defects but does not cover damage from misuse, accidents, or improper maintenance.

Customer Support
For any questions, technical assistance, or warranty claims, please contact DEEPOWER customer support. Refer to your purchase documentation for contact details.