Introduction
Thank you for choosing the Tosima W5 Pro Window Cleaning Robot. This device is designed to provide efficient and thorough cleaning for various glass surfaces, including windows, bay windows, conservatory roofs, and mirrors. Please read this manual carefully before operating the robot to ensure safe and optimal performance. Keep this manual for future reference.
Important Safety Instructions
To reduce the risk of fire, electric shock, or injury, always follow basic safety precautions when using electrical appliances.
- Read all instructions: Familiarize yourself with the operation and safety features before first use.
- Power Source: Only use the provided power adapter. Ensure the power cord is securely connected and not damaged.
- Safety Rope: Always attach the safety rope to a secure anchor point before operating the robot, especially for high windows. The safety rope is a critical fall prevention measure.
- Backup Battery: The robot is equipped with an internal UPS backup battery that provides approximately 25 minutes of power in case of a power outage. This allows the robot to remain attached to the glass and emit alerts. Retrieve the robot promptly during a power cut.
- Operating Environment: Do not use the robot on cracked or damaged glass. Ensure the glass surface is free from large debris that could scratch the surface or damage the robot.
- Weather Conditions: Avoid using the robot in rainy, windy, or extremely cold conditions.
- Water Tank: Only use distilled water or a recommended window cleaning solution in the water tank. Do not use corrosive liquids.
- Supervision: Do not leave the robot unattended during operation, especially when cleaning high or difficult-to-access windows.
- Children and Pets: Keep children and pets away from the robot during operation.
- Maintenance: Disconnect the power supply before performing any maintenance or cleaning on the robot.
- Storage: Store the robot in a cool, dry place when not in use.

Image: The Tosima W5 Pro's double protection system, highlighting the physical safety lock with a robust safety cable and the integrated 500 mAh battery providing over 30 minutes of suction backup during power outages.
Package Contents
Verify that all items are present in the package:
- 1 x Tosima W5 Pro Window Cleaning Robot
- 1 x Remote Control
- 1 x Safety Rope
- 1 x Power Adapter
- 1 x Extension Cord
- 20 x Microfiber Cleaning Cloths (10 pairs)
- 2 x Batteries (for remote control)
- 1 x Water Tank Plug
- 1 x Water Filling Bottle
- 2 x Atomizing Discs
- 1 x Instruction Manual
- 2 x Cotton Swabs

Image: Contents of the Tosima W5 Pro package, showing the robot, remote control, safety rope, power adapter, extension cord, 20 microfiber cleaning cloths, batteries, water tank plug, water filling bottle, atomizing discs, instruction manual, and cotton swabs.
Product Overview
The Tosima W5 Pro is an intelligent window cleaning robot designed for various smooth surfaces. It features powerful suction, ultrasonic water spray, and smart navigation.

Image: The Tosima W5 Pro robot cleaning a window, demonstrating its Z-pattern trajectory, localized intensive cleaning, 6400 Pa suction, and quiet operation (under 65 dB). A remote control is shown for user interaction.

Image: An overview of the Tosima W5 Pro's main features, including its 60ml water tank, 6400 Pa suction power, dual water jet system, AI 5.0 trajectory planning, low noise level (under 65 dB), and comprehensive safety protections.

Image: An exploded view diagram of the Tosima W5 Pro, illustrating its internal mechanisms including the double spray system, 6400 Pa suction fan, AI trajectory planning algorithm, and the 500mAh backup battery for 25 minutes of power outage protection.

Image: The Tosima W5 Pro demonstrating its versatility by cleaning different types of surfaces, including large floor-to-ceiling windows, inclined glass, mirrors, small windows, bathroom glass, and wall tiles.
Setup Guide
Follow these steps for the initial setup of your Tosima W5 Pro. Refer to the image below for visual guidance on steps 1-6.

Image: A visual guide detailing the six steps for setting up the Tosima W5 Pro robot, from installing the cleaning cloth to powering it on.
- Install Cleaning Cloths: Attach the microfiber cleaning cloths to the bottom of the robot. Ensure they are securely fastened over the cleaning pads.
- Humidify Cloths (Optional): For optimal cleaning, lightly humidify the cleaning cloths with water or a suitable window cleaning solution before attaching them.
- Fill Water Tank: Open the water tank plug and fill the 60ml water tank with distilled water or a recommended window cleaning solution using the provided filling bottle. Close the plug securely.
- Attach Safety Rope: Securely attach the safety rope to the designated attachment point on the robot. Then, fasten the other end of the safety rope to a strong, fixed object indoors, such as a heavy piece of furniture or a window frame anchor. Ensure there is enough slack for the robot to move but not enough for it to fall to the ground.
- Connect Power: Connect the power adapter to the robot and then plug it into a power outlet. Use the extension cord if necessary.
- Place Robot: Place the robot on the glass surface, ensuring it is flat against the glass.
- Power On: Press the power button on the robot or the remote control to turn it on. The robot will adhere to the glass surface.

Image: The Tosima W5 Pro robot with its safety rope attached via a carabiner clip, illustrating the crucial safety measure. An indicator for 30-minute power outage protection is also visible.
Operating Instructions
The Tosima W5 Pro offers various cleaning modes and can be controlled via the remote control.
Cleaning Modes
The robot automatically plans its cleaning route. It typically starts from the upper corner and cleans the entire surface in an "S" pattern. For specific needs, the following modes are available:
- Automatic Cleaning: The default mode, suitable for general cleaning. The robot will cover the entire surface.
- Spot Cleaning: For stubborn stains, use this mode to perform intensive cleaning on a specific area.
- Double Cleaning (x2): This mode performs a second pass over the entire surface for enhanced cleaning results.
- Edge Cleaning: Focuses on cleaning the edges and corners of the window.

Image: Visual representation of the Tosima W5 Pro's AI-assisted trajectory planning, showing different cleaning patterns such as quick, deep, thorough, edge, and localized cleaning modes.
Using the Remote Control
The remote control allows you to start, stop, and select cleaning modes.
- Start/Pause: Press the Play/Pause button to start or pause the cleaning cycle.
- Directional Arrows: Use the arrow buttons to manually guide the robot if needed.
- Mode Selection: Specific buttons on the remote control allow you to select different cleaning modes (e.g., Spot Cleaning, Double Cleaning).
- Water Spray: Activate or deactivate the ultrasonic water spray function.
Ultrasonic Double Water Spray
The W5 Pro features an ultrasonic double water spray system. The left and right nozzles spray water alternately based on the robot's direction, ensuring even mist distribution for streak-free cleaning.

Image: A detailed view of the Tosima W5 Pro's double rotation and spray system, illustrating how the two rotating pads and spray nozzles work together for effective stain removal.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your Tosima W5 Pro.
- Cleaning Cloths: After each use, remove the microfiber cleaning cloths and wash them. They are machine washable. Ensure they are completely dry before reuse.
- Water Tank: Empty any remaining water from the tank after use. Clean the tank periodically to prevent residue buildup.
- Atomizing Discs: Use the provided cotton swabs to gently clean the atomizing discs if they become clogged or show reduced spray performance.
- Robot Body: Wipe the robot's body with a soft, dry cloth. Do not use abrasive cleaners or immerse the robot in water.
- Suction Vents: Periodically check and clean the suction vents to ensure maximum suction power.
- Storage: Store the robot and its accessories in a clean, dry place.
Troubleshooting
If you encounter issues with your Tosima W5 Pro, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not adhere to glass. | Insufficient suction power; power not connected; surface too dirty or wet. | Ensure power adapter is securely connected. Check if suction vents are blocked. Clean the glass surface of large debris. Ensure cloths are not excessively wet. |
| Robot leaves streaks. | Dirty cleaning cloths; insufficient water spray; incorrect cleaning solution. | Replace or wash cleaning cloths. Refill water tank. Use distilled water or recommended solution. Clean atomizing discs. |
| Robot falls during power outage. | Safety rope not attached or improperly secured; backup battery depleted. | ALWAYS ensure the safety rope is securely attached to a fixed point. The backup battery provides temporary power; retrieve the robot immediately during a power cut. |
| Robot does not move or stops unexpectedly. | Obstacle detected; power issue; internal error. | Remove any obstacles. Check power connection. Restart the robot. If the problem persists, contact customer support. |
Technical Specifications
- Model Name: W5 Pro
- Brand: Tosima
- Suction Power: 6400 Pa
- Dimensions (L x W x H): 26.9 cm x 13.6 cm x 7.7 cm
- Weight: 51.3 Grams (Note: This value is provided by the manufacturer. Please verify if it aligns with your expectations for a window cleaning robot.)
- Water Tank Capacity: 60 ml
- Battery Type: Lithium-ion
- Battery Life (Backup): Approximately 25 minutes (UPS)
- Voltage: 24 Volts
- Noise Level: 63 dB
- Control Method: Remote Control
- Special Features: Anti-fall, Automatic Dusting, Wet/Dry Cleaning, Portable, Obstacle Avoidance, Ultrasonic Double Water Spray
- Recommended Surfaces: Glass, Bay Windows, Conservatory Roofs, Mirrors, Tiles
Warranty and Support
The Tosima W5 Pro comes with a 2-year manufacturer's warranty. This warranty covers defects in materials and workmanship under normal use.
For warranty claims, technical support, or any questions regarding your product, please contact Tosima customer service. Refer to the contact information provided on the product packaging or the official Tosima website.

Image: Tosima's service team, ready to assist with customer inquiries and resolve issues within 24 hours.