KWKSV DE-9393-BROWN
KWKSV Big and Tall Fabric Office Chair Instruction Manual
Model: DE-9393-BROWN
Introduction
This manual provides detailed instructions for the assembly, operation, and maintenance of your KWKSV Big and Tall Fabric Office Chair. Designed for comfort and durability, this chair features an extra-wide seat, breathable fabric, flip-up armrests, and a heavy-duty construction to support up to 400 lbs. Please read these instructions carefully before assembly and use to ensure proper function and longevity of your chair.
Safety Information
- Ensure all screws and bolts are securely tightened before use. Periodically check and re-tighten as necessary.
- Do not stand on the chair.
- Do not use the chair as a step stool.
- Do not sit on the armrests.
- Keep children away from moving parts during assembly and adjustment.
- Use the chair only for its intended purpose as an office chair.
- Maximum weight capacity: 400 lbs (181 kg). Do not exceed this limit.
Package Contents
Verify that all components are present before beginning assembly. If any parts are missing or damaged, contact customer support.
- Backrest
- Seat Cushion
- Armrests (2)
- Gas Lift Cylinder
- Base (5-star)
- Casters (5)
- Mechanism Plate
- Hardware Pack (screws, washers, Allen wrench)
Setup and Assembly
Follow these steps carefully for proper assembly. It is recommended to assemble the chair on a soft, clean surface to prevent damage.
- Attach Casters to Base: Insert each of the five casters into the holes at the end of each leg of the 5-star base. Push firmly until they click into place.

Image: Illustration of casters being attached to the chair base.
- Insert Gas Lift: Place the gas lift cylinder into the center hole of the assembled 5-star base.
- Attach Mechanism Plate to Seat: Align the mechanism plate with the screw holes on the underside of the seat cushion. Ensure the front of the mechanism (usually indicated by an arrow or "FRONT" label) faces the front of the seat. Secure with screws and washers using the provided Allen wrench.
- Attach Armrests to Seat: Align the armrests with the designated holes on the sides of the seat cushion. Secure them with screws. Ensure the flip-up mechanism is oriented correctly.

Image: The chair with its flip-up armrests, demonstrating their functionality.
- Attach Backrest to Armrests: Align the backrest with the attachment points on the armrests. Secure with screws.
- Connect Seat Assembly to Gas Lift: Carefully place the assembled seat and backrest onto the gas lift cylinder, ensuring the tapered end of the gas lift fits securely into the mechanism plate. Apply gentle downward pressure to seat it properly.
Operating Instructions
Your KWKSV office chair offers several adjustment features to customize your seating experience.
- Height Adjustment: To raise the seat, lift the lever located under the right side of the seat while taking your weight off the chair. To lower the seat, lift the lever while remaining seated. Release the lever at the desired height.

Image: Product dimensions illustrating the adjustable height range of the chair.
- Tilt/Rocking Function: Pull the lever on the left side of the seat outwards to enable the rocking function. Push it inwards to lock the chair in an upright position.

Image: A user demonstrating the chair's rocking function, showing a recline angle of 125 degrees.
- Tilt Tension Adjustment: Rotate the round knob located under the front of the seat to adjust the tension of the rocking function. Turn clockwise to increase tension (making it harder to recline) and counter-clockwise to decrease tension (making it easier to recline).
- Flip-Up Armrests: The armrests can be flipped up by rotating them upwards, allowing the chair to be pushed closer to a desk or used as an armless chair.
Maintenance
Regular maintenance will help prolong the life and appearance of your office chair.
- Cleaning Fabric: For general cleaning, use a soft cloth dampened with mild soap and water. Blot spills immediately. Do not use harsh chemicals or abrasive cleaners.
- Caster Care: Periodically clean debris (hair, dust) from the casters to ensure smooth rolling.
- Hardware Check: Every few months, check all screws and bolts to ensure they are tight. Re-tighten if necessary to maintain stability and safety.
- Avoid Direct Sunlight: Prolonged exposure to direct sunlight can fade the fabric.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not adjust height. | Gas lift not engaged or faulty. | Ensure the height adjustment lever is fully pulled. If issue persists, contact support. |
| Chair wobbles or is unstable. | Loose screws or uneven assembly. | Check and tighten all assembly screws. Ensure the base is on a flat surface. |
| Casters do not roll smoothly. | Debris caught in casters. | Remove any hair or debris from the caster wheels. |
| Chair makes noise (squeaking). | Loose connections or friction. | Tighten all screws. Apply a small amount of silicone lubricant to moving parts if necessary. |
Specifications
| Brand | KWKSV |
| Model Number | DE-9393-BROWN |
| Color | Brown |
| Material | Fabric (Textile), Sponge, Metal Frame |
| Product Dimensions (D x W x H) | 25"D x 14"W x 22"H (Note: These are package dimensions; refer to diagrams for full chair dimensions) |
| Item Weight | 20 kg (approx. 44 lbs) |
| Maximum Weight Recommendation | 400 pounds (181 kg) |
| Back Style | High Back |
| Arm Style | Flip-Up |
| Features | Ergonomic, Breathable Fabric, Adjustable Height, Rocking Function, Padded Armrest |

Image: Ergonomic features of the chair, including neck, back, and lumbar support.

Image: Internal structure of the seat cushion, detailing its multi-layer construction for comfort and durability.
Warranty Information
KWKSV stands behind the quality of its products. While specific warranty details may vary, we offer a commitment to customer satisfaction. If you encounter any issues with your chair, please contact our customer service team for assistance. We aim to provide lifetime service support for every customer.
Customer Support
For any questions, concerns, or assistance with your KWKSV Big and Tall Fabric Office Chair, please contact our professional customer support team. Refer to your purchase documentation for specific contact methods or visit the official KWKSV website.
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