1. Important Safety Information
Please read all safety instructions carefully before operating the LiTHELi Frozen Pack portable refrigerator. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Electrical Safety: Use only the specified power adapters (12V/24V DC or 100V-240V AC) and the included U20 battery. Do not use damaged cables or adapters. Ensure connections are secure.
- Ventilation: Ensure adequate airflow around the unit. Do not block the ventilation openings. Maintain a minimum clearance of 10 cm (4 inches) around all sides.
- Water Exposure: The unit has an IPX2 water-resistant design, protecting against splashing water. Do not immerse the unit in water or expose it to heavy rain.
- Temperature: Do not expose the unit to extreme temperatures (above 122°F / 50°C or below -4°F / -20°C) for extended periods.
- Children: Keep the appliance out of reach of children. Supervise children to ensure they do not play with the appliance.
- Flammable Materials: Do not store explosive substances or flammable materials inside the refrigerator.
- Maintenance: Disconnect power before cleaning or performing any maintenance. Do not attempt to repair the unit yourself; contact customer service.
2. Product Overview
The LiTHELi Frozen Pack is a versatile 20L (21QT) portable refrigerator and freezer designed for various outdoor and travel applications. It features a backpack design for easy portability and operates within a temperature range of -4°F to 68°F (-20°C to 20°C).
Key Features:
- Rapid Cooling: Achieves 32°F (0°C) from 77°F (25°C) in approximately 15 minutes.
- Spacious Capacity: 20 liters, capable of holding up to 10 cans (330ml) or 9 bottles (500ml), with space for 2L bottles.
- Quiet Operation: Operates at a low noise level of 35dB.
- 3-Layer Insulation: PU/EPE insulation maintains temperature for up to 4 hours without power.
- Multiple Power Options: Compatible with rechargeable U20 battery, 12V/24V car power, and 100V-240V home outlets.
- Backpack Design: Includes shoulder straps, waist belt, and suspension system for hands-free carrying.
- Durable & Easy to Clean: IPX2 water-resistant TPU840 fabric repels spills and light rain.
Package Contents:
- 1x LiTHELi FrozenPack Portable Refrigerator
- 1x U20 IPS SUPER BATTERY
- 1x Backpack Shoulder Strap
- 1x Waist Belt
- 1x Backpack Suspension System
- 1x Vehicle Charging Cable
- 1x Detachable Top Box (Beige color only)
- 2x Detachable Side Pockets (Beige color only)
- 1x User Manual
Product Visuals:







Product Videos:
3. Setup
Initial Preparation:
- Unpack all components and ensure all items listed in the package contents are present.
- Clean the interior of the refrigerator with a damp cloth and mild detergent before first use. Dry thoroughly.
Attaching the Backpack System:
The LiTHELi Frozen Pack comes with a detachable backpack system for convenient transport.
- Locate the backpack shoulder straps, waist belt, and backpack suspension system.
- Attach the suspension system to the designated points on the back of the refrigerator.
- Connect the shoulder straps and waist belt to the suspension system, ensuring all buckles and adjustments are secure.
- Adjust the straps for a comfortable and balanced fit when carrying.

Battery Installation:
The U20 IPS SUPER BATTERY provides portable power for the unit.
- Ensure the refrigerator is powered off.
- Locate the battery compartment, typically on the side or rear of the unit.
- Insert the U20 battery into the compartment, ensuring it clicks securely into place.
- To remove, press the release button (if present) and slide the battery out.
Detachable Accessories:
The detachable top box and side pockets can be attached using their integrated fastening systems for additional storage.
4. Operating Instructions
Powering the Unit:
The LiTHELi Frozen Pack offers three power options:
- U20 Battery: Insert the charged U20 battery into its compartment. The unit will automatically draw power from the battery.
- Vehicle Power (12V/24V DC): Connect the included vehicle charging cable to the DC input port on the refrigerator and then to your vehicle's 12V/24V outlet.
- Home Power (100V-240V AC): Connect an appropriate AC power cord (not always included, check package contents) to the AC input port on the refrigerator and then to a standard wall outlet.
Temperature Control:
The unit features a digital control panel for precise temperature management.
- Power On/Off: Press the power button on the control panel to turn the unit on or off.
- Adjusting Temperature: Use the '+' and '-' buttons to set the desired temperature. The temperature range is -4°F to 68°F (-20°C to 20°C). The LED display will show the current internal temperature.
- Mode Selection: Some models may have different operating modes (e.g., MAX, ECO). Refer to the specific icons on your control panel and the full user manual for details on switching modes.
5. Maintenance
Cleaning:
- Always disconnect the power source before cleaning.
- Wipe the interior and exterior surfaces with a soft cloth dampened with mild detergent and water.
- Do not use abrasive cleaners, harsh chemicals, or sharp objects that could damage the surfaces.
- Ensure the unit is completely dry before reconnecting power or storing.
- Periodically clean the ventilation grilles to prevent dust buildup, which can affect cooling efficiency.
Storage:
- When not in use for extended periods, ensure the unit is clean and dry.
- Store the refrigerator in a dry, well-ventilated area, away from direct sunlight and extreme temperatures.
- It is recommended to leave the lid slightly ajar to prevent odors and mildew.
6. Troubleshooting
If you encounter issues with your LiTHELi Frozen Pack, refer to the following common problems and solutions. If the problem persists, contact customer service.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply; Battery discharged; Faulty cable/adapter | Check power connections; Charge or replace battery; Try a different power source or cable. |
| Not cooling effectively | Lid not closed properly; Vents blocked; Temperature setting too high; Ambient temperature too high | Ensure lid is sealed; Clear obstructions from vents; Lower temperature setting; Move unit to a cooler environment if possible. |
| Unusual noise | Unit not on a stable surface; Fan obstruction; Compressor issue | Place unit on a flat, stable surface; Check for debris in fan area; If noise persists, contact customer service. |
| Error codes displayed | Internal malfunction | Note the error code and refer to the comprehensive user manual or contact customer service for specific guidance. |
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | U20HW05 |
| Product Dimensions (D x W x H) | 11.8" x 18.5" x 16.9" |
| Capacity | 20 Liters (21 QT) |
| Temperature Range | -4°F to 68°F (-20°C to 20°C) |
| Cooling Method | Compressor |
| Noise Level | 35dB |
| Insulation | 3-layer PU/EPE |
| Water Resistance | IPX2 |
| Power Source Options | U20 Battery, 12V/24V DC, 100V-240V AC |
| Voltage | 20 volts (battery) |
| Item Weight | 33 pounds |
| Refrigerant | R-134A |
| Special Features | Digital Temperature Control, Energy Efficient, LED Display, Low Noise, Touch Control |
8. Warranty
The LiTHELi Frozen Pack portable refrigerator comes with a 2-year warranty. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
The warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or failure to follow the instructions in this manual.
9. Customer Support
For any questions, technical support, or warranty claims, please contact LiTHELi customer service. Professional technical support is included with your purchase.
Refer to the contact information provided in your product packaging or visit the official LiTHELi website for the most up-to-date support details.