Ausom K20 Pro

Ausom K20 Pro Electric Scooter User Manual

Model: K20 Pro

1. Introduction

Thank you for choosing the Ausom K20 Pro Electric Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your scooter. Please read it thoroughly before your first ride to ensure optimal performance and safety.

The Ausom K20 Pro is designed for adult riders, featuring a powerful dual motor system, an extended range of up to 90 km, advanced ShocFree suspension, and durable 10-inch tubeless tires. It incorporates smart safety features like E-ABS braking and multiple unlocking methods for a secure and comfortable riding experience.

Ausom K20 Pro Electric Scooter in action on a coastal road

Image: The Ausom K20 Pro Electric Scooter being ridden on a scenic coastal road, highlighting its design and suitability for outdoor use.

2. Important Safety Information

Your safety is paramount. Always adhere to the following guidelines:

  • Wear a Helmet: Always wear an approved helmet and other protective gear (knee pads, elbow pads) when riding.
  • Local Regulations: Familiarize yourself with and obey all local traffic laws and regulations regarding electric scooters.
  • Weather Conditions: Avoid riding in heavy rain, snow, or icy conditions. Wet surfaces can significantly reduce traction and braking effectiveness.
  • Speed Control: Maintain a safe speed appropriate for the conditions and your skill level. Do not exceed the maximum speed limit.
  • Weight Limit: Do not exceed the maximum load capacity of 130 kg (287 lbs).
  • Pre-Ride Check: Before each ride, check the brakes, tire pressure, and ensure all quick releases and fasteners are secure.
  • Battery Safety: Use only the original charger. Do not overcharge or leave the battery unattended during charging. Avoid exposing the battery to extreme temperatures.
  • Awareness: Be aware of your surroundings, pedestrians, and other vehicles. Avoid distractions while riding.

3. What's in the Box

Upon unpacking your Ausom K20 Pro Electric Scooter, please verify that all components are present:

  • Ausom K20 Pro Electric Scooter
  • User Manual (this document)
  • Power Charger

4. Setup and Initial Preparation

4.1 Unfolding the Scooter

The Ausom K20 Pro is designed for easy portability. Follow these steps to unfold your scooter:

  1. Place the scooter on a flat surface.
  2. Release the folding mechanism latch, typically located near the base of the handlebar stem.
  3. Carefully lift the handlebar stem until it locks into the upright position. Ensure the locking mechanism is fully engaged.
  4. Adjust the handlebar height if applicable and secure it.
Diagram showing the folding mechanism of the Ausom K20 Pro Electric Scooter

Image: A visual guide demonstrating the quick folding and unfolding process of the Ausom K20 Pro Electric Scooter for convenient storage and transport.

4.2 Initial Charging

Before your first ride, fully charge the scooter's battery. Connect the charger to the charging port on the scooter and then to a power outlet. The indicator light on the charger will change (e.g., from red to green) when charging is complete.

4.3 Tire Pressure Check

Ensure the 10-inch tubeless tires are inflated to the recommended pressure, typically found on the tire sidewall or in the specifications section of this manual. Proper tire pressure is crucial for ride comfort, range, and safety.

5. Operating Instructions

5.1 Power On/Off and Display

Press and hold the power button on the display unit to turn the scooter on or off. The display shows essential information such as current speed, battery level, and selected riding mode.

5.2 Riding Modes

The K20 Pro offers multiple riding modes to suit different conditions and preferences:

  • ECO Mode: For maximum range and gentle acceleration.
  • SPORT Mode: Balances power and range for everyday riding.
  • RACE Mode: Utilizes the full power of the dual motors for maximum acceleration and speed.

Switch between modes using the dedicated button on the handlebar.

Graphic illustrating the dual motor system of the Ausom K20 Pro Electric Scooter

Image: An exploded view graphic detailing the dual 1400W motor system, highlighting its power output and ability to handle inclines.

5.3 Unlocking the Scooter

The K20 Pro features a dual unlocking system for enhanced security:

  • NFC Card: Tap the provided NFC card to the designated area on the display.
  • NFC Phone: Use a compatible NFC-enabled smartphone to unlock.
  • Password: Enter your personalized password via the display interface.
Graphic showing the NFC and password unlock features of the Ausom K20 Pro Electric Scooter

Image: A visual representation of the three unlocking methods: NFC card, NFC phone, and password, ensuring flexible and secure access to the scooter.

5.4 Braking System

The scooter is equipped with an advanced braking system for reliable stopping power:

  • Front and Rear Disc Brakes: Provide strong mechanical braking.
  • E-ABS (Electronic Anti-lock Braking System): Enhances braking stability and prevents wheel lock-up, automatically cutting motor power during braking.

Always apply both brakes smoothly and gradually to avoid sudden stops or loss of control.

Graphic illustrating the E-ABS and disc braking system of the Ausom K20 Pro Electric Scooter

Image: A detailed graphic showcasing the E-ABS and dual disc brake system, emphasizing quick and stable stopping performance.

5.5 Lighting System

The integrated lighting system ensures visibility and safety during night rides:

  • Headlight: Illuminates the path ahead.
  • Ambient Lighting: Side lights for increased visibility.
  • Turn Signals: Indicate your turning intentions.
  • Taillight: Enhances rear visibility.

Always ensure lights are functional before riding in low-light conditions.

Graphic detailing the integrated lighting system of the Ausom K20 Pro Electric Scooter

Image: A visual breakdown of the scooter's lighting features, including the headlight, ambient lights, turn signals, and taillight, designed for enhanced visibility and safety.

6. Maintenance

Regular maintenance ensures the longevity and safe operation of your Ausom K20 Pro Electric Scooter.

6.1 Battery Care

  • Charging: Charge the battery fully after each use. Avoid completely draining the battery.
  • Storage: If storing the scooter for an extended period, charge the battery to 50-70% and recharge every 30-60 days to prevent deep discharge. Store in a cool, dry place.
  • Temperature: Do not charge or operate the scooter in extreme temperatures.

6.2 Tire Maintenance

  • Pressure: Check tire pressure regularly (at least once a week) and inflate to the recommended PSI.
  • Inspection: Inspect tires for wear, cuts, or embedded objects. Replace worn or damaged tires promptly.

6.3 Cleaning

Clean the scooter with a damp cloth. Do not use high-pressure water jets or corrosive cleaning agents. Avoid getting water into electrical components.

6.4 Brake Inspection

Regularly check the brake levers for proper tension and responsiveness. Inspect brake pads for wear and replace them if necessary. Ensure disc brakes are clean and free from oil or grease.

6.5 General Checks

Periodically check all screws and fasteners for tightness. Ensure the folding mechanism operates smoothly and locks securely.

7. Troubleshooting

This section addresses common issues you might encounter with your Ausom K20 Pro Electric Scooter.

ProblemPossible CauseSolution
Scooter does not power onLow battery; Loose connections; Power button malfunctionCharge the battery; Check all visible cable connections; Contact support if issue persists.
Reduced range/speedLow tire pressure; Heavy load; Riding uphill; Cold weather; Battery degradationInflate tires to correct pressure; Reduce load; Ride on flatter terrain; Ensure battery is fully charged and healthy.
Braking noise (e.g., rubbing sound)Misaligned brake calipers; Worn brake pads; Debris in brake systemInspect brake calipers and adjust if necessary; Check brake pads for wear and replace if needed; Clean brake discs and pads.
Motor not engaging or weak powerLow battery; Loose motor cable; Controller issueCharge the battery; Check motor cable connections; Contact support for further diagnosis.

If you encounter a problem not listed here or if the suggested solutions do not resolve the issue, please contact Ausom customer support.

8. Specifications

Detailed technical specifications for the Ausom K20 Pro Electric Scooter:

FeatureSpecification
BrandAusom
Model NameK20 Pro
ColorK20 PRO-Double Moteur-NOIR (Black)
Special FeaturesLight, NFC Unlock, Password Access
Weight Limit130 Kilograms (287 lbs)
Number of Wheels2
Wheel MaterialRubber
Handlebar TypeSwallow-style (Ergonomic)
Wheel Size10 Inches
Tire TypeTubeless Rubber Tires
Suspension TypeDual Suspension (ShocFree front fork and adjustable rear swing arm)
Brake TypeE-ABS + Front and Rear Disc Brakes
Maximum Range90 Kilometers
Recommended UsesUrban commuting, long trips
Country of OriginChina
Diagram showing the dimensions and weight capacity of the Ausom K20 Pro Electric Scooter

Image: A diagram illustrating the physical dimensions of the scooter (unfolded and folded) and recommended user height and maximum load capacity.

9. Warranty Information

The Ausom K20 Pro Electric Scooter comes with an extended warranty. Please refer to your purchase documentation or contact the seller for specific details regarding warranty coverage, terms, and conditions. Keep your proof of purchase for any warranty claims.

10. Customer Support

For any questions, technical assistance, or support needs regarding your Ausom K20 Pro Electric Scooter, please contact the seller or Ausom customer service. Refer to your purchase invoice or the Ausom official website for contact details.

When contacting support, please have your model name (K20 Pro) and purchase date readily available.

© 2026 Ausom. All rights reserved.

This manual is subject to change without notice.

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