Ausom K20 Pro
Ausom K20 Pro Electric Scooter User Manual
Model: K20 Pro
1. Introduction
Thank you for choosing the Ausom K20 Pro Electric Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your scooter. Please read it thoroughly before your first ride to ensure optimal performance and safety.
The Ausom K20 Pro is designed for adult riders, featuring a powerful dual motor system, an extended range of up to 90 km, advanced ShocFree suspension, and durable 10-inch tubeless tires. It incorporates smart safety features like E-ABS braking and multiple unlocking methods for a secure and comfortable riding experience.

Image: The Ausom K20 Pro Electric Scooter being ridden on a scenic coastal road, highlighting its design and suitability for outdoor use.
2. Important Safety Information
Your safety is paramount. Always adhere to the following guidelines:
- Wear a Helmet: Always wear an approved helmet and other protective gear (knee pads, elbow pads) when riding.
- Local Regulations: Familiarize yourself with and obey all local traffic laws and regulations regarding electric scooters.
- Weather Conditions: Avoid riding in heavy rain, snow, or icy conditions. Wet surfaces can significantly reduce traction and braking effectiveness.
- Speed Control: Maintain a safe speed appropriate for the conditions and your skill level. Do not exceed the maximum speed limit.
- Weight Limit: Do not exceed the maximum load capacity of 130 kg (287 lbs).
- Pre-Ride Check: Before each ride, check the brakes, tire pressure, and ensure all quick releases and fasteners are secure.
- Battery Safety: Use only the original charger. Do not overcharge or leave the battery unattended during charging. Avoid exposing the battery to extreme temperatures.
- Awareness: Be aware of your surroundings, pedestrians, and other vehicles. Avoid distractions while riding.
3. What's in the Box
Upon unpacking your Ausom K20 Pro Electric Scooter, please verify that all components are present:
- Ausom K20 Pro Electric Scooter
- User Manual (this document)
- Power Charger
4. Setup and Initial Preparation
4.1 Unfolding the Scooter
The Ausom K20 Pro is designed for easy portability. Follow these steps to unfold your scooter:
- Place the scooter on a flat surface.
- Release the folding mechanism latch, typically located near the base of the handlebar stem.
- Carefully lift the handlebar stem until it locks into the upright position. Ensure the locking mechanism is fully engaged.
- Adjust the handlebar height if applicable and secure it.

Image: A visual guide demonstrating the quick folding and unfolding process of the Ausom K20 Pro Electric Scooter for convenient storage and transport.
4.2 Initial Charging
Before your first ride, fully charge the scooter's battery. Connect the charger to the charging port on the scooter and then to a power outlet. The indicator light on the charger will change (e.g., from red to green) when charging is complete.
4.3 Tire Pressure Check
Ensure the 10-inch tubeless tires are inflated to the recommended pressure, typically found on the tire sidewall or in the specifications section of this manual. Proper tire pressure is crucial for ride comfort, range, and safety.
5. Operating Instructions
5.1 Power On/Off and Display
Press and hold the power button on the display unit to turn the scooter on or off. The display shows essential information such as current speed, battery level, and selected riding mode.
5.2 Riding Modes
The K20 Pro offers multiple riding modes to suit different conditions and preferences:
- ECO Mode: For maximum range and gentle acceleration.
- SPORT Mode: Balances power and range for everyday riding.
- RACE Mode: Utilizes the full power of the dual motors for maximum acceleration and speed.
Switch between modes using the dedicated button on the handlebar.

Image: An exploded view graphic detailing the dual 1400W motor system, highlighting its power output and ability to handle inclines.
5.3 Unlocking the Scooter
The K20 Pro features a dual unlocking system for enhanced security:
- NFC Card: Tap the provided NFC card to the designated area on the display.
- NFC Phone: Use a compatible NFC-enabled smartphone to unlock.
- Password: Enter your personalized password via the display interface.

Image: A visual representation of the three unlocking methods: NFC card, NFC phone, and password, ensuring flexible and secure access to the scooter.
5.4 Braking System
The scooter is equipped with an advanced braking system for reliable stopping power:
- Front and Rear Disc Brakes: Provide strong mechanical braking.
- E-ABS (Electronic Anti-lock Braking System): Enhances braking stability and prevents wheel lock-up, automatically cutting motor power during braking.
Always apply both brakes smoothly and gradually to avoid sudden stops or loss of control.

Image: A detailed graphic showcasing the E-ABS and dual disc brake system, emphasizing quick and stable stopping performance.
5.5 Lighting System
The integrated lighting system ensures visibility and safety during night rides:
- Headlight: Illuminates the path ahead.
- Ambient Lighting: Side lights for increased visibility.
- Turn Signals: Indicate your turning intentions.
- Taillight: Enhances rear visibility.
Always ensure lights are functional before riding in low-light conditions.

Image: A visual breakdown of the scooter's lighting features, including the headlight, ambient lights, turn signals, and taillight, designed for enhanced visibility and safety.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your Ausom K20 Pro Electric Scooter.
6.1 Battery Care
- Charging: Charge the battery fully after each use. Avoid completely draining the battery.
- Storage: If storing the scooter for an extended period, charge the battery to 50-70% and recharge every 30-60 days to prevent deep discharge. Store in a cool, dry place.
- Temperature: Do not charge or operate the scooter in extreme temperatures.
6.2 Tire Maintenance
- Pressure: Check tire pressure regularly (at least once a week) and inflate to the recommended PSI.
- Inspection: Inspect tires for wear, cuts, or embedded objects. Replace worn or damaged tires promptly.
6.3 Cleaning
Clean the scooter with a damp cloth. Do not use high-pressure water jets or corrosive cleaning agents. Avoid getting water into electrical components.
6.4 Brake Inspection
Regularly check the brake levers for proper tension and responsiveness. Inspect brake pads for wear and replace them if necessary. Ensure disc brakes are clean and free from oil or grease.
6.5 General Checks
Periodically check all screws and fasteners for tightness. Ensure the folding mechanism operates smoothly and locks securely.
7. Troubleshooting
This section addresses common issues you might encounter with your Ausom K20 Pro Electric Scooter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on | Low battery; Loose connections; Power button malfunction | Charge the battery; Check all visible cable connections; Contact support if issue persists. |
| Reduced range/speed | Low tire pressure; Heavy load; Riding uphill; Cold weather; Battery degradation | Inflate tires to correct pressure; Reduce load; Ride on flatter terrain; Ensure battery is fully charged and healthy. |
| Braking noise (e.g., rubbing sound) | Misaligned brake calipers; Worn brake pads; Debris in brake system | Inspect brake calipers and adjust if necessary; Check brake pads for wear and replace if needed; Clean brake discs and pads. |
| Motor not engaging or weak power | Low battery; Loose motor cable; Controller issue | Charge the battery; Check motor cable connections; Contact support for further diagnosis. |
If you encounter a problem not listed here or if the suggested solutions do not resolve the issue, please contact Ausom customer support.
8. Specifications
Detailed technical specifications for the Ausom K20 Pro Electric Scooter:
| Feature | Specification |
|---|---|
| Brand | Ausom |
| Model Name | K20 Pro |
| Color | K20 PRO-Double Moteur-NOIR (Black) |
| Special Features | Light, NFC Unlock, Password Access |
| Weight Limit | 130 Kilograms (287 lbs) |
| Number of Wheels | 2 |
| Wheel Material | Rubber |
| Handlebar Type | Swallow-style (Ergonomic) |
| Wheel Size | 10 Inches |
| Tire Type | Tubeless Rubber Tires |
| Suspension Type | Dual Suspension (ShocFree front fork and adjustable rear swing arm) |
| Brake Type | E-ABS + Front and Rear Disc Brakes |
| Maximum Range | 90 Kilometers |
| Recommended Uses | Urban commuting, long trips |
| Country of Origin | China |

Image: A diagram illustrating the physical dimensions of the scooter (unfolded and folded) and recommended user height and maximum load capacity.
9. Warranty Information
The Ausom K20 Pro Electric Scooter comes with an extended warranty. Please refer to your purchase documentation or contact the seller for specific details regarding warranty coverage, terms, and conditions. Keep your proof of purchase for any warranty claims.
10. Customer Support
For any questions, technical assistance, or support needs regarding your Ausom K20 Pro Electric Scooter, please contact the seller or Ausom customer service. Refer to your purchase invoice or the Ausom official website for contact details.
When contacting support, please have your model name (K20 Pro) and purchase date readily available.
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