Introduction
The Aquaaguard Sure Hydra RO+UV 2X Water Purifier is designed to provide pure and safe drinking water. This manual provides essential information for the proper installation, operation, maintenance, and troubleshooting of your water purifier. Please read this manual thoroughly before using the appliance and keep it for future reference.
Figure 1: Aquaaguard Sure Hydra RO+UV 2X Water Purifier main unit.
The purifier features a compact design with a premium finish, suitable for various kitchen aesthetics.
Figure 2: The purifier's compact design integrated into a kitchen environment.
Setup and Installation
Professional installation is recommended for optimal performance and to ensure proper setup. The product includes complimentary installation service.
Installation Steps:
- Site Selection: Choose a suitable location near a water source and power outlet. Ensure the surface is flat and stable.
- Water Connection: Connect the purifier to the main water supply using the provided fittings. Ensure all connections are secure to prevent leaks.
- Drain Connection: Connect the waste water outlet to a drain.
- Power Connection: Plug the power cord into a grounded electrical outlet.
- Initial Flush: Before first use, allow the purifier to run for a few minutes to flush out any manufacturing residues. Refer to the service technician for specific instructions during installation.
Figure 3: Overview of post-purchase services including free installation.
Operating Instructions
Starting the Purifier:
- Ensure the water supply valve is open.
- Switch on the power supply to the purifier.
- The purifier will begin the purification process automatically. The LED indicators will provide status updates.
Purification Process:
The Aquaaguard Sure Hydra RO+UV 2X employs a 7-stage purification system to ensure comprehensive water treatment:
- Mega Sediment Filter: Removes fine dust, dirt, and mud particles.
- Sedi Shield 2X: Further filters suspended impurities.
- Particulate Filter: Captures smaller particulate matter.
- Chemi Block 2X: Reduces chemicals and organic impurities.
- RO Maxx 2X: Reverse Osmosis membrane removes dissolved solids, heavy metals, and other contaminants.
- UV E-Boiling: Ultraviolet treatment ensures water is as pure as if boiled for 20+ minutes, eliminating bacteria and viruses.
- Ultra Filtration 2X: Provides an additional layer of filtration for enhanced purity.
Figure 4: Detailed view of the 7 stages of water purification.
The Nanopore Long-Life Filter Technology provides protection against pesticides, microplastics, industrial waste like lead and mercury, bacteria, viruses, and cysts.
Figure 5: Nanopore filters effectively removing microplastics, pesticides, lead, mercury, and arsenic.
LED Indication:
The purifier is equipped with LED indicators that provide important operational alerts:
- Service Reminders: Indicates when routine maintenance is due.
- Tank-Full Indicators: Shows when the purified water storage tank is full.
- Filter Life Warnings: Alerts when filters are nearing the end of their lifespan and require replacement.
- Electronic Errors: Notifies of any internal electronic malfunctions.
Water Source Compatibility:
This purifier is designed to work with various water sources, including municipal, borewell, or tanker water, supporting a maximum TDS level of 2000 mg/L.
Figure 6: The purifier features water-saving RO technology, recovering more than 40% of water.
Maintenance
Filter Life and Replacement:
The filters in your Aquaaguard Sure Hydra RO+UV 2X have an extended life of up to 2 years or 12,000 liters, whichever comes first, under standard laboratory conditions (TDS ≤ 1000 ppm with NaCl).
An additional Mega Sediment Filter is included to remove fine dust, dirt, and mud particles from the incoming water. This prevents choking and extends the life of the internal filters.
Figure 7: Regular servicing and filter replacements are part of the maintenance plan.
Figure 8: The 2-year filter life reduces the frequency and cost of filter replacements compared to standard purifiers.
Service Plan:
The product comes with a genuine service plan that includes:
- Free installation.
- Two free cleaning services.
- Unlimited repair visits during the first year of warranty.
It is recommended to schedule regular maintenance as indicated by the purifier's LED reminders or as advised by the service center.
Troubleshooting
If you encounter any issues with your water purifier, please refer to the following common troubleshooting steps. If the problem persists, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No water dispensing | No power, water supply off, clogged filters, airlock. | Check power connection, ensure water supply is on, check filter life indicator, contact service for airlock or severe clogs. |
| Slow water flow | Partially clogged filters, low water pressure. | Check filter life indicator for replacement, ensure adequate water pressure, contact service if issue persists. |
| Unusual taste or odor | Expired filters, new filter installation residue. | Replace filters if indicated, flush the system thoroughly after new filter installation. |
| Leakage | Loose connections, damaged components. | Turn off water supply and power immediately. Check all connections. Contact service for repair. |
| LED error indicator | Internal electronic malfunction, sensor issue. | Note the specific error code/pattern and contact customer support for diagnosis and resolution. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Generic |
| Model Name | GWPDDLT2X00B00 |
| Product Dimensions (L x W x H) | 30L x 25W x 30H Centimeters |
| Item Weight | 5 Kilograms |
| Material | Plastic |
| Capacity | 6.5 Liters |
| Purification Method | RO+UV (Sure Hydra) |
| Power Source Type | Corded Electric |
| Supported Water TDS Level Maximum | 2000 ppm |
| Water Saving Percentage | 50% |
| Filter Life Cycle | 2 Years |
| Special Features | 2 Year Filter Life, Change Filter Indicator, LED Display, Removes Microplastics and Heavy Metals |
| What's in the box? | 1 Water Purifier Unit, Extra Filter |
Warranty and Support
Warranty Information:
The Aquaaguard Sure Hydra RO+UV 2X Water Purifier comes with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects and includes unlimited repair visits during the first year.
Customer Support:
For any assistance, service requests, or inquiries, please contact the manufacturer's customer care:
- Manufacturer: Eureka Forbes Ltd
- Phone Number: 7039883333, 18602661177, 9212222051, 095943 25390
- Email Id: customercare@eurekaforbes.com
- Address: Eureka Forbes Ltd. B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel, Mumbai - 400 013, India
Please have your model number (GWPDDLT2X00B00) and purchase details ready when contacting support.