XIAOMI Redmi Headphones Neo User Manual

1. Overview

The XIAOMI Redmi Headphones Neo are wireless over-ear headphones designed for an immersive audio experience. They feature advanced noise cancellation technology, versatile connectivity options, and a long-lasting battery, making them suitable for various listening environments and activities.

Key Features:

• Adaptive Noise Cancellation: Suppresses up to 42dB of ambient noise, with 3 fixed levels and an adaptive mode for automatic adjustment.
• Wired Audio Support: Offers Hi-Res certified audio output via USB-C wired connection for lossless transmission.
• Clear Voice Calls: Three microphones combined with AI algorithms ensure clear voice calls by filtering out background noise.
• Enhanced Speaker Performance: Features a large 40mm dynamic driver with a titanium composite diaphragm for balanced sound, strong bass, and delicate treble.
• Extended Battery Life: Provides up to 72 hours of playback on a single charge.

2. Package Contents

Please check the package contents upon unboxing to ensure all items are present:

• XIAOMI Redmi Headphones Neo
• USB-C Charging Cable
• User Manual

3. Product Diagram

This image displays the XIAOMI Redmi Headphones Neo from a slight angle, highlighting the sleek black finish and the over-ear design. The adjustable headband and cushioned earcups are visible, indicating comfort and a secure fit.

4. Setup

4.1 Charging the Headphones

1. Connect the provided USB-C charging cable to the charging port on the headphones.
2. Connect the other end of the cable to a USB power adapter (not included) or a computer's USB port.
3. The indicator light will show the charging status. A full charge provides up to 72 hours of playback.

4.2 Powering On/Off

• To Power On: Press and hold the Power button for approximately 3 seconds until the indicator light illuminates.
• To Power Off: Press and hold the Power button for approximately 5 seconds until the indicator light turns off.

4.3 Bluetooth Pairing

1. Ensure the headphones are powered off.
2. Press and hold the Power button for about 5-7 seconds until the indicator light flashes rapidly, indicating pairing mode.
3. On your device (smartphone, tablet, laptop), enable Bluetooth and search for available devices.
4. Select "Redmi Headphones Neo" from the list of found devices.
5. Once connected, the indicator light will stop flashing and remain solid or turn off, depending on the model.

4.4 Wired Connection (USB-C Audio)

For Hi-Res audio output, connect the headphones directly to your device using a USB-C to USB-C cable (not included) or the provided USB-C charging cable if your device supports audio output over USB-C. The headphones will function as a wired audio device, bypassing Bluetooth.

5. Operating Instructions

5.1 Basic Controls

The headphones feature physical buttons for common functions. Refer to the product diagram for exact button locations.

• Power Button: Power on/off, enter pairing mode.
• Volume Up/Down: Adjust audio volume.
• Multi-function Button (e.g., Play/Pause): Single press to play/pause music, answer/end calls. Double press for next track, triple press for previous track.
• ANC Button: Cycle through Noise Cancellation modes (ANC On, Ambient Sound, ANC Off).

For advanced customization and control, download the official XIAOMI app on your smartphone.

5.2 Noise Cancellation Modes

Press the ANC button to switch between the following modes:

• Active Noise Cancellation (ANC): Blocks out ambient noise. You can select from 3 fixed ANC levels or enable adaptive mode via the app, which automatically adjusts noise reduction based on your surroundings.
• Ambient Sound Mode: Allows you to hear your surroundings while still enjoying your audio, useful for awareness in public spaces.
• ANC Off: Disables noise cancellation and ambient sound features.

5.3 Making and Receiving Calls

• Answer/End Call: Press the Multi-function button once.
• Reject Call: Press and hold the Multi-function button for 2 seconds.
• The built-in microphones with AI algorithms will work to ensure clear communication by reducing background noise during calls.

6. Maintenance

6.1 Cleaning

• Use a soft, dry, lint-free cloth to clean the surface of the headphones.
• Do not use abrasive cleaners, alcohol, or chemical solvents.
• Gently wipe the earcups and headband. Avoid getting moisture into any openings.

6.2 Storage

• Store the headphones in a cool, dry place away from direct sunlight and extreme temperatures.
• If storing for an extended period, ensure the headphones are partially charged (around 50%) to preserve battery health.

7. Troubleshooting

If you encounter issues with your Redmi Headphones Neo, try the following solutions:

• No Power: Ensure the headphones are charged. Connect them to a power source using the USB-C cable.
• Cannot Pair via Bluetooth:
  • Ensure the headphones are in pairing mode (rapidly flashing indicator light).
  • Turn off and on Bluetooth on your device.
  • Move the headphones closer to your device.
  • Clear previous Bluetooth connections on your device.
• No Sound:
  • Check the volume levels on both the headphones and your connected device.
  • Ensure the headphones are properly connected via Bluetooth or USB-C.
  • Try restarting both the headphones and your audio source device.
• Noise Cancellation Not Working Effectively:
  • Ensure the earcups form a good seal around your ears. Adjust the headband for a snug fit.
  • Cycle through ANC modes using the ANC button or the app to ensure ANC is active.
• Poor Call Quality: Ensure the microphones are not obstructed. Try moving to a quieter environment.

If the issue persists, consult the official XIAOMI support website or contact customer service.

8. Specifications

9. Warranty and Support

XIAOMI Redmi Headphones Neo come with a standard manufacturer's warranty. For detailed warranty terms, conditions, and duration, please refer to the warranty card included in your product packaging or visit the official XIAOMI support website. For technical assistance, troubleshooting, or service requests, please contact XIAOMI customer support through their official channels.