Introduction
Thank you for purchasing the NB ERGONOMIC Dual Monitor Arm A5C. This monitor arm is designed to enhance your workspace by providing flexible positioning for two monitors, improving ergonomics and freeing up desk space. It supports monitors from 17 to 32 inches, with a weight capacity of up to 9kg (19.8 lbs) per arm. Please read this manual carefully before installation and use to ensure safe and optimal performance.
Image: Before monitor arm installation, showing two monitors on their original stands, occupying significant desk space and potentially misaligned.
Image: The NB ERGONOMIC A5C Dual Monitor Arm installed, showcasing a clean and organized desk with monitors elevated and adjustable.
Setup Instructions
Follow these steps to properly install your NB ERGONOMIC Dual Monitor Arm A5C.
1. Choose Mounting Method
The monitor arm supports both C-clamp and grommet mounting. Select the method suitable for your desk.
- C-Clamp Mount: Ideal for desks with edges. Secure the clamp to the desk edge.
- Grommet Mount: For desks with a pre-drilled hole. Insert the grommet base through the hole and secure it from underneath.
Image: A visual guide illustrating the three main steps for installing the monitor arm, highlighting both clamp and grommet mounting options.
2. Assemble the Arm
- Attach the lower arm section to the desk mount pole.
- Slide the upper arm section onto the lower arm.
3. Attach VESA Plate to Monitor
Secure the VESA mounting plate to the back of your monitor using the provided screws. Ensure the plate is oriented correctly.
4. Mount Monitor to Arm
The A5C features a one-touch VESA attachment system. Simply slide the monitor (with the attached VESA plate) onto the arm's VESA head until it clicks securely into place.
Image: Detailed view of the one-touch VESA attachment, demonstrating the simple slide-and-click method for securing the monitor to the arm.
Image: A three-step diagram illustrating the quick and easy one-touch installation of the monitor onto the arm.
Operating Instructions
The NB ERGONOMIC A5C monitor arm offers extensive adjustability for optimal viewing comfort.
Adjusting Monitor Position
The arm features a mechanical spring system for smooth, effortless adjustments. You can move your monitors with one hand to achieve the desired height, tilt, swivel, and rotation.
- Height Adjustment: Gently push or pull the monitor up or down to adjust its vertical position.
- Tilt: Tilt the monitor screen up or down (+90°/-25°) to reduce glare and find your preferred viewing angle.
- Swivel: Swivel the monitor left or right (±90°) to share your screen or change viewing direction.
- Rotation: Rotate the monitor 360° from landscape to portrait orientation.
- Arm Extension/Retraction: Extend or retract the arm to adjust the distance of the monitor from your eyes.
Image: A user adjusting a monitor with one hand, highlighting the smooth and easy movement provided by the monitor arm.
Image: A comprehensive diagram detailing the five axes of adjustment, including tilt, swivel, rotation, and arm articulation, allowing for full customization of monitor position.
Image: An illustration demonstrating the specific ranges of rotation (±90°), swivel (±90°), and tilt (+90°/-25°) for precise monitor positioning.
Tension Adjustment
The arm's tension can be adjusted to match the weight of your monitor. If the monitor sags or springs up too easily, use the included Allen key to adjust the tension screw on the arm. Turn clockwise to increase tension (for heavier monitors) and counter-clockwise to decrease tension (for lighter monitors).
Image: A close-up of the arm highlighting the cable management channels and a visual indicator for spring tension, allowing users to see the arm's supporting force.
Image: An illustration detailing the cable routing system within the arm for a tidy setup, along with the tension indicator.
Cable Management
Route your monitor cables through the integrated cable management channels on the underside of the arm to maintain a clean and organized workspace.
Maintenance
To ensure the longevity and smooth operation of your monitor arm, follow these simple maintenance guidelines:
- Cleaning: Wipe the arm surfaces with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the finish.
- Periodic Check: Periodically check all screws and connections to ensure they are tight and secure. Retighten if necessary.
- Lubrication: The mechanical spring system is designed for maintenance-free operation. Do not attempt to lubricate internal components.
Troubleshooting
If you encounter any issues with your monitor arm, refer to the following common problems and solutions:
- Monitor Sags or Drifts Down: The arm tension is too low for the monitor's weight. Use the included Allen key to turn the tension screw clockwise to increase tension.
- Monitor Springs Up Too Easily: The arm tension is too high for the monitor's weight. Use the included Allen key to turn the tension screw counter-clockwise to decrease tension.
- Arm is Difficult to Move: The tension might be too high, or the joints might be stiff. Try adjusting the tension as described above. If joints are stiff, ensure all mounting screws are not overtightened.
- Monitor Wobbles Excessively: Ensure the desk mount (clamp or grommet) is securely fastened to the desk and all arm connections are tight. Check that the VESA plate is firmly attached to the monitor.
- Monitor Cannot Achieve Desired Height: Verify that your monitor's size and weight are within the specified limits (17-32 inches, up to 9kg per arm). The arm has a maximum vertical travel range.
Specifications
| Feature | Specification |
|---|---|
| Model Number | A5C |
| Brand | NB ERGONOMIC |
| Mounting Type | Tabletop Mount (C-Clamp / Grommet) |
| Movement Type | Articulating |
| Material | Aluminum |
| Color | Black |
| Compatible Devices | Monitors |
| Number of Monitors Supported | 2 |
| Supported Screen Size | 17-32 inches |
| Weight Capacity (per arm) | Up to 9 kg (19.8 lbs) |
| Product Weight | 3.8 kg (8.38 lbs) |
| Country of Origin | China |
Warranty Information
The NB ERGONOMIC Dual Monitor Arm A5C comes with a 2-year free return service from the date of purchase. This warranty covers manufacturing defects and ensures product functionality under normal use. Please retain your proof of purchase for warranty claims. The warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
Customer Support
If you have any questions, require assistance with installation, or need troubleshooting support, please contact NB ERGONOMIC customer service. You can typically find contact information on our official website or through the retailer where you purchased the product.
- Online Support: Visit the NB ERGONOMIC official website for FAQs and support resources.
- Email Support: Refer to your product packaging or our website for the customer support email address.