Della DC-24K2V-19S-I+O

DELLA 22,000 BTU Concealed Ducted Mini Split Air Conditioner User Manual

Model: DC-24K2V-19S-I+O | Brand: Della

1. Product Overview

The DELLA 22,000 BTU Concealed Ducted Mini Split Air Conditioner is a high-efficiency, Energy Star certified inverter heat pump system designed for optimal climate control. It provides both cooling and heating functionalities, featuring a 19 SEER2 rating and operating on 230V. The system is pre-charged with R454B refrigerant and includes a 16.4ft installation kit. Its concealed duct design allows for discreet installation in ceilings or attics, providing quiet operation as low as 34 dB. Smart control options include compatibility with the DELLA App and Alexa, offering remote temperature management and geolocation features.

2. What's Included

Verify that all components are present before beginning installation.

Diagram showing all components included with the DELLA Mini Split system, including outdoor unit, indoor unit, refrigerant pipe, drain hose, insulation foam, wall sleeve, cover cap, plastic wrap, plasticine putty, drainage joint, flexible drain hose, thermostat, rubber foot pad, remote control, battery, Phillips pan head bolt, brass nut set, communication cable, and installation template.

Image: All components included with the DELLA Mini Split system.

  • 1 x Ducted Mini Split AC (Indoor and Outdoor Units)
  • Installation Kit (16 ft with 1/4" and 5/8" copper tubing)
  • Thermostat
  • Remote Control
  • Manual
  • Additional accessories: Refrigerant Pipe, Drain Hose, Insulation Foam, Wall Sleeve, Cover Cap, Plastic Wrap, Plasticine Putty, Drainage Joint, Flexible Drain Hose, Rubber Foot Pad, Battery, Phillips Pan Head Bolt, Brass Nut Set, Communication Cable, Installation Template.

3. Installation Guide

Important: Professional installation is required for this system. It is not a DIY system. Ensure all local electrical and building codes are followed.

3.1 Key Installation Considerations

  • Static Pressure: With 0.4 in.WC static pressure, this system supports complex ductwork and multi-story airflow.
  • Concealed Design: The indoor unit is designed to be hidden in ceilings or attics for a clean aesthetic.
  • Return Air Positions: Two return air positions are available to support various installation layouts.
  • Refrigerant: Uses eco-friendly R454B refrigerant. Refrigerant adjustment may be required for line sets exceeding 25 ft.
  • Condensate Pump: Includes a built-in condensate pump capable of lifting water up to 29.5 inches for flexible drainage.
  • Max Fuse Rating: 25A.
Diagram showing the outdoor unit connected to the indoor ducted unit, which is installed in an attic space, distributing air through vents in the ceiling to multiple rooms.

Image: Example of a concealed ducted mini split installation.

3.2 Electrical Connections

The system operates on 208-230V. All electrical wiring must be performed by a qualified electrician in accordance with local and national electrical codes.

3.3 Ductwork and Airflow

Ensure proper duct sizing and sealing for efficient air distribution. The system provides 741 CFM high airflow. Consider the two return air positions for optimal setup.

An illustration of the ducted mini split indoor unit installed in a ceiling, showing blue arrows representing airflow distribution into a room.

Image: Flexible installation for various layouts.

A diagram illustrating the built-in high-power drain pump lifting condensate water up to 29.5 inches for flexible drainage.

Image: Built-in high-power drain pump for flexible drainage.

4. Operating Your DELLA Mini Split

The DELLA Mini Split offers various modes and settings for personalized comfort. You can control the unit using the included remote control, the DELLA App, or voice commands via Alexa.

4.1 Basic Operation

  • Temperature Range: Adjust temperatures between 60°F (15.5°C) and 90°F (32.2°C).
  • Cooling: Provides fast cooling for spaces up to 800 sq. ft.
  • Heating: The heat pump ensures reliable operation down to -13°F (-25°C).
  • Fan Speeds: Choose from 7 fan speeds for optimal airflow and noise levels.
  • Modes: Auto, Cool, Heat, Dehumidify, Fan Only, ECO mode.
The DELLA 22,000 BTU concealed ducted mini split outdoor unit and indoor unit, with a remote control and thermostat shown.

Image: DELLA Mini Split system with remote control and thermostat.

4.2 Remote Control Functions

The remote control allows direct adjustment of temperature, mode, fan speed, and other settings. Refer to the remote control section in the included manual for detailed button descriptions.

A sleek black remote control for the DELLA mini split system, displaying various functions like temperature, mode, fan speed, sleep, and timer settings.

Image: Remote control for DELLA Mini Split.

5. Smart Control and App Features

Enhance your comfort and convenience with the DELLA App and smart home integration.

5.1 DELLA App Control

The free DELLA+ app allows you to control your unit remotely from anywhere. Features include:

  • Remote temperature adjustment.
  • Mode selection (Cool, Heat, Dehumidify, Fan Only, Auto, ECO).
  • Fan speed control (7 speeds).
  • Scheduling and Timer functions.
  • Airflow oscillation control.
Three smartphones displaying the DELLA+ app interface, showing temperature control, mode selection, fan speed, schedule, and timer options.

Image: DELLA+ App interface for wireless control.

A smartphone displaying the DELLA+ app's scheduling and timer features, allowing users to set specific times and days for the unit to operate.

Image: Scheduling and Timer functions in the DELLA+ App.

A smartphone displaying the DELLA+ app's mode selection screen, showing options for Cool, Heat, Dehumidify, Fan Only, Auto, and ECO modes.

Image: Multiple operating modes available in the DELLA+ App.

5.2 Geolocation Functionality

The DELLA+ app includes geolocation features that can automatically adjust your unit's operation based on your proximity to your home. This ensures a comfortable environment upon arrival and energy savings when you leave.

Video: Instructions on how to set up and customize the Geo Location function in the DELLA+ App.

A woman driving a car, looking at a smartphone displaying a map with a blue circle indicating a geofence, and a notification from DELLA+ app about automatic AC control based on location.

Image: Smart Geo Location feature in action.

5.3 Alexa and Voice Control

The system is compatible with Alexa, allowing for seamless voice control of your mini split unit. Simply use voice commands to adjust settings.

Video: Guide on how to use the DELLA App features, including voice control.

An Amazon Echo device on a table in a living room, with a speech bubble saying 'Alexa, turn on the ducted mini split AC', illustrating voice control compatibility.

Image: Voice control compatibility with Alexa.

6. Maintenance

Regular maintenance ensures the longevity and efficiency of your DELLA Mini Split system.

  • Smart Defrost: The system features smart defrost to prevent ice buildup on the outdoor unit, especially in cold climates.
  • High Temperature Self-Cleaning: The indoor unit includes a self-cleaning mode to maintain air quality and efficiency.
  • Filter Cleaning: Regularly clean or replace air filters as per the detailed instructions in the full product manual to ensure optimal airflow and air quality.
  • Outdoor Unit Inspection: Periodically check the outdoor unit for debris and ensure clear airflow around it. The gold-plated fin helps prevent rust and corrosion.
A close-up view of the outdoor unit's bottom with electric heating elements, illustrating how it prevents frost buildup and speeds up defrosting.

Image: Bottom electric heating to prevent frost buildup.

A cross-section view of the indoor ducted unit's heat exchanger, glowing orange, with text indicating 'PureClean tech stops dust buildup and defrosts your indoor unit, keeping your air fresher with advanced sterilization'.

Image: PureClean technology for cleaner air and healthier living.

7. Troubleshooting

If you encounter issues with your DELLA Mini Split, refer to the following common troubleshooting steps. For more complex problems, consult the full manual or contact customer support.

  • Unit Not Turning On: Check power supply, circuit breaker, and ensure the remote control batteries are functional.
  • Insufficient Cooling/Heating: Verify temperature settings, ensure air filters are clean, and check for any obstructions to airflow.
  • Unusual Noises: Minor operational noises are normal. If loud or unusual sounds occur, inspect for loose parts or contact a professional.
  • Water Leakage: Check the condensate drain line for blockages or proper installation. The built-in pump should handle drainage effectively.
  • App Connectivity Issues: Ensure your Wi-Fi network is stable and the unit is properly paired with the DELLA+ app.

8. Product Specifications

Feature Detail
Brand Della
Model Number DC-24K2V-19S-I+O
Cooling Power 22,000 British Thermal Units (BTU)
Heating Capacity 25,000 BTU/h
SEER2 Rating 19 SEER2
HSPF Rating 10 HSPF
Voltage 230 Volts (208-230V)
Max Input Power 2030 watts
Max Fuse Rating 25A
Air Flow Volume 1260 m³/h (741 CFM)
Noise Level 34 Decibels (as low as)
Product Dimensions (Indoor Unit) 17.25"D x 43.25"W x 7.87"H
Item Weight 50.7 Pounds
Special Features Alexa Enabled, Heating And Cooling Function, Inverter Compressor, Remote Controlled, WiFi Enabled
Refrigerant Type R454B (eco-friendly)
A diagram showing the dimensions of the DELLA ducted indoor unit (17.25D x 43.25W x 7.87H) and the outdoor unit (38.5W x 16.62D x 31.62H), along with key specifications like cooling capacity, heating capacity, power supply, max input power, airflow volume, and max fuse size.

Image: Product dimensions and key specifications.

9. Warranty and Customer Support

9.1 Warranty Information

This DELLA Mini Split Air Conditioner comes with a Lifetime Coverage warranty. For specific terms and conditions, please refer to the warranty documentation included with your product or contact Della customer service.

A graphic promoting 'Lifetime Coverage' with icons for 'Best In-Class' and 'No additional costs', alongside a shield with a checkmark.

Image: Lifetime Coverage warranty details.

9.2 Customer Support

For any questions, technical assistance, or support, please contact Della customer service. Support is available 24/7 via live chat and phone support (M-F PST).

A hand interacting with a smartphone displaying a DELLA support interface with options for call and chat, emphasizing 24/7 online support.

Image: Della customer support options.

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